Chewy.com's Safe Shopping Guarantee

We want you to Shop with Confidence!

Chewy.com's Safe Shopping Guarantee protects against credit card fraud.

Every credit card purchase is covered by our Safe Shopping Guarantee:

• Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our website while using the secure server.
• In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Safe & Secure

We take great pride in offering our customers and visitors a safe and secure online experience. We understand that the safety of your personal information is extremely important. We use a wide variety of industry leading electronic and physical security measures to protect any personal data from unauthorized access.

Have questions about our website and data security policies? Contact our Customer Service Team.