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Where Pet Lovers Shop

Did you know we're open 24/7, 365 days a year? We're always here working hard to make sure pets across the country stay happy and healthy.

Fun Facts

70,000+

4 and 5 star reviews from pet lovers across the country!

800+

pet lovers work at Chewy.com and we're growing.

100,000+

phone calls every month about everything from toys to food to "my cat loves your boxes!"

18,000+

adorable, fuzzy, or tasty items ready to ship!

Welcome to Chewy.com!

Being a pet parent is one of the best things in life. And we understand because we're pet parents too. In fact, Chewy.com was founded by people with a serious passion for helping pets. They wanted to make the process of finding food, treats and all that good stuff easy to find--and deliver it straight to your doorstep.

Headquartered in Dania Beach, Florida (yes, we wear sandals all the time), Chewy.com's dedicated staff--furry and non-furry alike--are committed to providing the kind of service that makes you go "wow." Our warehouses all over the country can ship the freshest, highest quality products--and fast. And our amazing gals and guys in customer service are here day and night to help. Bottom line is, we're here to make pet happiness happen.

Why we what we do

Our Promise to our Customers

Behind Chewy.com's success is a group of hardworking folks with a deep-rooted passion for pets and a penchant for being spectacular at everything they do. They're here at Chewy.com because they've found a place where good humor, talent, and posters of puppies are happily accepted. Most importantly, they embrace challenge with bare hands and believe that a customer-oriented culture is the only way to live.

Board of Directors

 

Ryan Cohen
CEO
Michael Day
CTO
Mark Vadon
Chairman

 

 

Larry Cheng
Board Member
Kevin Hofmann
Board Member

 

Management Team

Ryan Cohen
CEO
Michael Day
CTO
Alan Attal
COO
Jim Grube
CFO
Stuart Horowitz
Chief People Officer
Kelli Durkin
VP of Customer Service
Ken Hara
VP of Supply
Susan Helfrick
General Counsel
Jason Klinghoffer
VP of Corporate Strategy
Mario Marte
VP of Finance
Gregg Walsh
VP of Operations
Jason Watson
VP of Technology
Josh Bliss
Director of Direct Response
Stacy Bowman
Corporate Controller
Steve Cooke
Director of Infrastructure
Jeff Engelke
Director of Fulfillment, NV
Eric Kau
Director of Merchandising
Jeffery Kenewell
Director of ICQA
Kevin Kennedy
Director of Product Development
Nicole Morton-Holmes
Director of Strategic Accounts

 

Stephanie Riffell
Director of Fulfillment, PA
Andrea Wolfe
Director of Brand Marketing
& PR

 

Chewtopians

And helping Chewy.com's management team achieve that success is the slightly quirky and very compassionate group of Chewtopians who truly understand pet happiness. They're a diverse bunch of pet-loving, adventure-seeking, silly hat wearing folks whose sole mission is to enrich the bond between you and your pets.
Join the Chewy.com Family

We are dedicated to supporting non-profit organizations that help animals in need.

The Chewy.com Rescue and Shelter Network is open to all registered non-profit organizations that specialize in assisting pets in need. By joining our free Rescue Network, your non-profit organization will have access to programs providing donations and fundraising opportunities.
Join the Rescue Program

Questions? Call our friendly customer service team anytime. We're here 24 hours a day! 1-800-67-CHEWY (672-4399)