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Where Pet Lovers Shop

Did you know we're open 24/7, 365 days a year? We're always here working hard to make sure pets across the country stay happy and healthy.

Fun Facts


4 and 5 star reviews from pet lovers across the country!


pet lovers work at and we're growing.


phone calls every month about everything from toys to food to "my cat loves your boxes!"


adorable, fuzzy, or tasty items ready to ship!

Welcome to!

Being a pet parent is one of the best things in life. And we understand because we're pet parents too. In fact, was founded by people with a serious passion for helping pets. They wanted to make the process of finding food, treats and all that good stuff easy to find--and deliver it straight to your doorstep.

Headquartered in Dania Beach, Florida (yes, we wear sandals all the time),'s dedicated staff--furry and non-furry alike--are committed to providing the kind of service that makes you go "wow." Our warehouses all over the country can ship the freshest, highest quality products--and fast. And our amazing gals and guys in customer service are here day and night to help. Bottom line is, we're here to make pet happiness happen.

Why we what we do

Our Promise to our Customers

Behind's success is a group of hardworking folks with a deep-rooted passion for pets and a penchant for being spectacular at everything they do. They're here at because they've found a place where good humor, talent, and posters of puppies are happily accepted. Most importantly, they embrace challenge with bare hands and believe that a customer-oriented culture is the only way to live.

Board of Directors


Ryan Cohen
Michael Day
Mark Vadon



Larry Cheng
Board Member
Kevin Hofmann
Board Member


Management Team

Ryan Cohen
Michael Day
Alan Attal
Jim Grube
Stuart Horowitz
Chief People Officer
Jeff Rudy
Chief Supply Chain Officer
Kelli Durkin
VP of Customer Service
Ken Hara
VP of Supply
Susan Helfrick
General Counsel
Jason Klinghoffer
VP of Corporate Strategy
Mario Marte
VP of Finance
Gregg Walsh
VP of Operations
Stacy Bowman
Corporate Controller
Steve Cooke
Director of Infrastructure
Sean Edwards
Jeff Engelke
Director of Fulfillment, NV
Eric Kau
Director of Merchandising Operations
Jeffery Kenewell
Director of ICQA
Kevin Kennedy
Director of Product Development
Nicole Morton-Holmes
Director of Merchandising


Stephanie Riffell
Director of Fulfillment, PA
Andrea Wolfe
Director of Brand Marketing
& PR
Lee Yi
Director of Transportation



And helping's management team achieve that success is the slightly quirky and very compassionate group of Chewtopians who truly understand pet happiness. They're a diverse bunch of pet-loving, adventure-seeking, silly hat wearing folks whose sole mission is to enrich the bond between you and your pets.
Join the Family

We are dedicated to supporting non-profit organizations that help animals in need.

The Rescue and Shelter Network is open to all registered non-profit organizations that specialize in assisting pets in need. By joining our free Rescue Network, your non-profit organization will have access to programs providing donations and fundraising opportunities.
Join the Rescue Program

Questions? Call our friendly customer service team anytime. We're here 24 hours a day! 1-800-67-CHEWY (672-4399)