I bought this for my son as a Christmas gift. What a waste. The first time he poured hot water into the mug to make tea, the cup cracked.
It will not let you use an apostrophe in the personalization even though their example shows one. In fact, it will not let me use an apostrophe in this review either! It tells me to remove invalid characters. Chewy has something against apostrophes apparently! lol
Bought this as a Christmas present for a guy who has everything and included a gift card to his favorite coffee place and a chewy for his dog. Arrived in perfect condition and was very well received.
Makes a great present. Was able to design what I wanted on the cup.