It is not necessary to have a written prescription or authorization on hand before you place your order with Chewy. However, if you do have a written prescription or authorization, please follow the steps below.
For veterinary diets, there are two options for sending a written authorization:
Go to Prescriptions in your Chewy.com account and upload your authorization.
Email the authorization to email@example.com.
For all other prescription items, prescriptions must be sent by mail to:
3621 Fern Valley Rd
Louisville, KY 40219
Remember to include your order number along with the prescription!