Top is dishwasher safe. Base unit should not be submerged in water at any time, this will damage electronic components and void the warranty. Allow parts to dry completely before adding new food.
Not dishwasher safe
For pets new to the automatic feeder. Some pets may require a special adjustment period to acclimate to their new automatic feeder. If this is your dog or cat, try:
- place the feeder next to your pet's existing bowl or feeder(do not turn the power on).
- Place food in the bowl of the feeder (only for a period of time to allow adjustment).
- Keep food in the pet's current bowl (only for a period of time to allow adjustment).
- Once you have observed your pet eating from the feeder, remove their old feeding dish.
Note: adjustment time for the pet could be as short as a day or as long as a few weeks, depending on your pet's personality. You can also introduce your pet to the feeder by placing small treats in the bowl.
If no display is showing, turn power on.
**If the clock is flashing, the unit has lost its power and current time setting, reset current time. Note: previous meal programming does not need to be reset.
If "MEALS" is flashing, this indicates the unit did not completely deliver the full amount of food programmed for the meal. Turn unit off, empty the hopper and remove the hopper from the base. Check for food jam. Reassemble unit. Turn unit on and reset current time.
If the "Low Battery" indicator light is lit: Turn unit off. Refer to "Install Batteries" in manual. Turn the unit back on and set current time. Note: Meal programming remains and does not need to be reprogrammed.