Color: Black
$760.00Chewy Price
In Stock
FREE 1-3 day shipping
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Customer Rating | — | ||||
Price | $760.00Chewy Price | $1,030.00Chewy Price | $990.00Chewy Price | $498.00Chewy Price | $424.00Chewy Price |
Breed Size | All Breeds | All Breeds | All Breeds | Large Breeds | Medium Breeds |
Material | Aluminum | Aluminum | Aluminum | Aluminum | Aluminum |
Door Type | Electronic | Electronic | Electronic | Electronic | Electronic |
Assembly Required | Yes | Yes | Yes | Yes | Yes |
11 Customer Questions
Can you still lock the door, like at night or when leaving town? What happens when someone pushes the button but the door is locked?
Answer by • Mar 03, 2021
As long as the track is installed correctly (with enough pressure on the motor wheel), if the door is manually locked and triggered to open the AutoSlide will detect it as locked and cease trying to open. This won’t incur any damage to the system, it’ll just need to be power cycled.
A common installation error the manufacturer see's is users not mounting the track tightly enough to the motor wheel; in this case, if the AutoSlide is triggered when the door is locked, the motor wheel can slip and grind against the track. A good practice is to put the unit into Red Mode when manually locking the door, which will disable any pet sensors and any outside push buttons regardless.
Is there an app where you can open/close the door from your mobile device or tablet rather than using the pet tags?
Answer by • Mar 28, 2022
This automatic pet door does not have an app to help operate this door.
Do you need a special kind of patio door to use this, or will your average every day door work?
Answer by • Sep 20, 2021
This product is designed to work with a single sliding panel as long as the sliding door runs smoothly without interference.
Will this work with a double sliding door?
Answer by • May 18, 2021
The AutoSlide alone can only operate a single sliding panel. If you purchased two AutoSlides, it is possible to use one system on each panel in a biparting door.