This piece of garbage is supposed to take an hour to install. So far I have spent 3 weekends on it and it is still not even close to being done. You have to modify all kinds of things using shims, etc. and it still doesn’t work. To top it off, their US help number is only open on weekdays during the day, when most people are at work. So every weekend I work on it some more, then have to wait until Monday to call for help, then wait until the following weekend to find out what they told me to try doesn’t work. I would just rip it and and send it back, but now my door is covered in holes that I had to drill.
The autoslide we purchased was either defective, or the auto reverse is non existent. It is supposed to auto reverse if something gets in the way of the door closing. Since I have a really old and slow moving dog I wanted to make sure it would not hurt her. I stuck my foot in the way of the door. It did not auto reverse, but instead smashed and pinned my foot until I pressed the button again to open.
Worst instructions EVER! Unit doesn't even turn on have toggled the switch several times.