I could not be more satisfied with this composter. I primarily use it for pet waste, although I put some food waste in just to have a healthy mix of items.The manual is very informative, instructions are easy to follow, and the company responded to all my inquiries within 24 hours. I received guidance from them since this was my first time composting material. I have successfully composted several batches already. I highly recommend this innovative company who has designed a composter that works well, is easy to use, and is helping me do my part to protect the environment.