Customer Reviews

Rating: 3.0 of 5 stars 34 Reviews 34 Reviews 3.1 out of 5 Stars

62% Recommend

62% of reviewersrecommend this product

Rating: 3.0 of 5 stars 3.1 / 5

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Cat Mate Electromagnetic Cat Flap

Cat Mate Electromagnetic Cat Flap

  • Most Helpful Positive Review

    Read All 16 Positive Reviews

    Magnetic cat/dog door

    By NoStrays on Jun 25, 2021

    I ordered this door for my cats. I was leaving town a lot & finally realized that while I was gone, I had several strays coming in my house through the old cat door, hanging out, eating my cats food, etc. Yikes! I read some reviews on this and was skeptical. I LOVE THIS DOOR! The only thing we had to I ordered this door for my cats. I was leaving town a lot & finally realized that while I was gone, I had several strays coming in my house through the old cat door, hanging out, eating my cats food, etc. Yikes! I read some reviews on this and was skeptical. I LOVE THIS DOOR! The only thing we had to adjust was putting a small weight on the inside of the flap because it wasn't shutting completely after the cats would come in. Easy peasy. It works like an champ & now only MY cats can get in and out :) Also, the magnets on the cats collar are small. My cats are 8 years old, have never had a collar & the magnet does not bother them at all:) … more

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  • Most Helpful Critical Review

    Read All 18 Critical Reviews

    Poor Design

    By CatMom on Aug 10, 2021

    The latch that catches the door to prevent the door from opening for a stray, gets hooked on the door if something without a magnet pushes on the door or if your cat tries to get through to quickly. Ones it's hooked the latch won't release even with the magnet. Also, the door is harder to push open than The latch that catches the door to prevent the door from opening for a stray, gets hooked on the door if something without a magnet pushes on the door or if your cat tries to get through to quickly. Ones it's hooked the latch won't release even with the magnet. Also, the door is harder to push open than a regular flap so if you have a timid kitty or an unmotivated kitty they may just give up. So between being more difficult than their previous cat door and unreliable, our cats won't use it on their own. I'm really disappointed. … more

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34 Reviews

Showing 1-10 of 34 Reviews

  • 1 out of 5 stars

    Poor Design

    By on

    The latch that catches the door to prevent the door from opening for a stray, gets hooked on the door if something without a magnet pushes on the door or if your cat tries to get through to quickly. Ones it's hooked the latch won't release even with the magnet. Also, the door is harder to push open than a regular flap so if you have a timid kitty or an unmotivated kitty they may just give up. So between being more difficult than their previous cat door and unreliable, our cats won't use it on their own. I'm really disappointed.

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  • 5 out of 5 stars

    Magnetic cat/dog door

    By on

    I ordered this door for my cats. I was leaving town a lot & finally realized that while I was gone, I had several strays coming in my house through the old cat door, hanging out, eating my cats food, etc. Yikes! I read some reviews on this and was skeptical. I LOVE THIS DOOR! The only thing we had to adjust was putting a small weight on the inside of the flap because it wasn't shutting completely after the cats would come in. Easy peasy. It works like an champ & now only MY cats can get in and out :) Also, the magnets on the cats collar are small. My cats are 8 years old, have never had a collar & the magnet does not bother them at all:)

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  • 5 out of 5 stars

    Speedy Delivery

    By on

    Our Cat Mate cat door was over a decade old, so we were glad to find the exact size we needed on Chewy. Took about 5 minutes to install. The winter wind isn't blowing right in anymore. It took a few tries for the cat to figure out that he had to push a little harder since the magnet is so strong on the new one, but he got it.

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  • 4 out of 5 stars

    Secure Enough

    By on

    The magnetic release is simple technology but enough to secure the flap from unwanted critters such as raccoons or even other cats (who aren't also wearing magnets on their collars). The only thing that I'd like to see, that is standard on a lot of other cat and dog flaps, is a solid cover that you slide on that completely covers the flap. There is a 4-way locking switch where you can lock the door in both directions, but I hate to see the poor cats banging their heads on the flap trying to get out when I lock it.

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  • 2 out of 5 stars

    Only works in one direction.

    By on

    I purchased this to allow only two of my three cats to go out into the cat pen. The diagrams sure seem to indicate the choices are 1) fully locked, 2) fully open, 3) exiting only, or 4) entering only. But in fact this will not let you control which animals can exit your house, only which animals can enter. That's fine if all you want to do is keep out intruders. But if you want to control which animals can exit, then this is NOT for you. (Thankfully, I received full refund with no hassle from Chewy.)

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  • 1 out of 5 stars

    Don’t bother

    By on

    I love the idea of this. And for some this may work great. But for my cat Chloe this didn’t help her at all. First of all, there is a delay in the unlocking of the door and you have to get the magnet just right for it to work and open the latch. It would be better if when the cat came closer, the door would lift up and stay up for 3- 5 seconds so the cat to go inside.

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  • 3 out of 5 stars

    Works as expected BUT

    By on

    I installed 4 months ago. Takes about a week to train cats and works as expected. My cat went running out and it ripped the door right off and I can't find replacement flap. I will buy another one because it really does work well. Beware though, it does not fit in exterior walls and there is no extender that fits this model.

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  • 2 out of 5 stars

    Don't waste your money

    By on

    It has lock, unlock, in, and out dial options. The unlock works going out with a loose swinging door, but to come back in they need the fob on their collar, which would be great if it didn't make a loud clicking sound that makes my cats jerk back scared, which locks the door again, only to repeat the cycle, and the cat never makes it back in. They also have to have their head really, really close to the bottom of the opening or it re-locks. I would recommend possibly trying a more expensive brand? It may have been just the way I read it, but I thought the fob would auto open the door all the way for a few seconds, it only makes the lock button go down so that they could push through, IF It has lock, unlock, in, and out dial options. The unlock works going out with a loose swinging door, but to come back in they need the fob on their collar, which would be great if it didn't make a loud clicking sound that makes my cats jerk back scared, which locks the door again, only to repeat the cycle, and the cat never makes it back in. They also have to have their head really, really close to the bottom of the opening or it re-locks. I would recommend possibly trying a more expensive brand? It may have been just the way I read it, but I thought the fob would auto open the door all the way for a few seconds, it only makes the lock button go down so that they could push through, IF they weren't afraid of the sound. Bummer!!! I'm going to try lowering the fob on their collars and see if that makes a difference. It's still going to make that sound though.. … more

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  • 2 out of 5 stars

    Easy out, not in.

    By on

    My special needs baby was able to use the flat side of the door to get out of her room with ease, but when it came to the tunnel (Where the magnet tag comes into play) she had too much trouble. The sensor, or the tag magnet, or both, aren't strong enough. The kitty needs to be very specifically placed in the tunnel for it to work. Returned to Chewy, not their fault, CatMate didn't do their job. We replaced it with the Super Selective Microchip & RFID tag door, which works swimmingly!

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  • 4 out of 5 stars

    When Your Door Needs a Door!

    By on

    It's great for my kitten to get out but she struggles with getting in because the range of the sensor it's so small... Otherwise it's a great addition to my home!

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