Cat Mate Elite Super Selective Microchip & I.D. Disc Cat Flap, White
About This Item
Details
- Operated with your cat’s unique microchip or I.D. Disc (sold separately) and helps keep unwanted animals out of your home.
- The 4-way locking system gives you full control—choose between locked, unlocked, in-only and out-only and the timer function controls your cat's access to the flap, so you can keep her inside at night.
- LCD display shows locking status, your cat’s location and when the flap was last used—this feature is good for up to three cats.
- As long as all cats have a microchip or I.D. Disc, this flap is suitable for up to nine cats.
- Fully draft and weatherproof brush sealed flap keeps out unwanted rain or debris.
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Instructions
Size
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32 Customer Questions
52 Customer Reviews
Design defect
My cat can still get out when it is locked. I bought this product to keep my cat inside at night. I programmed the unit to allow him to freely leave the house from 10am to 7pm. After 7pm my cat still wants to go out and so he paws at the door. He quickly learned that if he paws it enough, the door will swing backwards (as if he were trying to come in from the outside). This action unlocks the door and he is able to push it outwards and escape. My solution to this bad design is to remove his collar which has the RFID tag on it.
Review Title Required ;)
Up this in my firewood shed. First cut the hole and started feeding the barn cat inside. Then installed the door with the flap wired open. Then I used it with no batteries until the cat got used to pushing it open. Then I chipped the cat and put the batteries in. She soon learned to wait for the sound of the lock to release. I kept is simple and it works as advertised.
Noisy Door + distance to read microchip
Beautiful Door however the mechanism is quite noisy (scares my cat) and despite the Vet confirming his microchip, the mechanism cannot read it. I thought it would be perfect. Programming with the cat going one direction is fine but that should be added to the instruction book. The team at CatMate was very helpful in articulating exact instructions.
Worst system ever!
So far, I have installed two of these systems, thinking the first one was a lemon. Basically, if you want to be frustrated get one of these doors. It will work for a while then stop working. It will start working again and then stop working. And this will go on for over a year until you pull out all your hair and go back to a basic cat door.
Doesn't work at all, negative stars!
It locked and unlocked inconsistently plus, you cannot program it let an indoor animal back in if they escape but not let them out. Worthless and way overpriced. It might as well just be a door flap since the locking doesn't actually work. They should be ashamed of their product. Chewy let me return it and I ordered a more expensive door that actually does what it advertises.
MALFUNCTIONS -- LOCKS MY CATS OUT and LOCKS THEM IN!
I DO NOT RECOMMEND THIS CAT MATE CAT DOOR AT ALL!!!!! This cat door locks itself randomly any time and all the time, despite being in the "In and Out" mode, thereby locking our cats inside or outside and not letting them through. We have to keep the door in training mode all the time so our cats don't get locked out. WE HAVE REPLACED THIS DOOR THREE TIMES. CatMate is currently sending us a FOURTH door and I assure you it will not work either. DO NOT BUY THIS DOOR!! You will not be able to leave the house because you'll constantly be rushing to the door to unlock it for your pets. Our cats microchips programmed just fine. The microchip reader usually (not always) works to let them in. The clear indicator that this lock malfunctions is that the lock occasionally stays locked even when a cat wants OUT of the house because - as other reviewers have noted - this does not discern what animal is going out the door - the microchip reader is inside the tube/wall and only functional for those animals coming in. We've received a refund for the door, but this does not fix the fact that WE SAWED A HOLE IN OUR HOUSE FOR THIS MALFUNCTIONING PRODUCT. ARGGGGG!!!!
Ok product but sound scares cat
It's a good product for cat who are familiar with doors that make noises. The sound of the flap scares my cat so she won't go through it. I recommend a regular cat door not this one for new cats.
HURT MY BABY
My husband bought this on his chewy account while I was gone on a work trip, so you’ll get a scathing review on his account as well! Installed this door and my curious smart cat was trying to figure out how to get through it, and pushing it with her paws and it snapped back and caught her little paw in the lock and she couldn’t pull it out and was crying, I had to come push the door to get it out. If I wouldn’t have been home she could have really hurt herself trying to rip her paw out. She can’t figure out she has to push in it to unlatch it to get her paw out. I feel like this is a pretty big design flaw and could really hurt a kitty. Can’t WAIT to return this.
Her Own House Key
My only complaint with this item could also be my fault in assumption. In reading the title, I assumed that this item came with the I.D. Disc so I can start using it immediately. It did not. So I had to order that separately which added to the cost overall. Other than that the item itself has been working marvelously. My door is not smooth so I had to seal around the edges to ensure no air or bugs can enter and that water could not seep in and damage the door. There is a huge learning curve, at least for my little one there was/is. I bought it expecting her to use it immediately. Well, that hasn't happened fully. She was first startled by the locking mechanism engaging and disengaging. But she has started getting use to it now. I suggest keeping the flap in training mood if you are around to monitor the entry way. ease of use in programming the controls, I believe, could be a little easier. I'm tech savvy, so figuring out things is easy for me, but I believe some of the instructions need to be a little clearer. Such as putting the product into training mode, or setting the clock should be a different function from programming the lock times. That was frustrating and time consuming to me. Actually I still have set those times completely, and I only have one cat I definitely wouldn't want to do it for multiple. My little one has finally started using the flap to come in, but is still hesitant to exit through it. But, at least if she needs to avoid danger she has another avenue of escape if I'm not around. She has her own key.
Doesn’t recognize chip
My cat has always had a door that works off of her chip. Her old one wore out so made this purchase, professionally installed and now it doesn’t program to her chip. I’ll be calling customer service but I can’t return it since it is permanently installed. I’ve programmed these multiple times so I doubt my call will do much good. The display is difficult to read in daylight.