Customer Reviews
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Most Helpful Positive Review
Read All 685 Positive Reviews
Works great!
By Jacob on Jan 15, 2021
My cat Pickle loves this fountain! We switched to an all-dry diet recently so I wanted to make sure she was getting enough fluids. It took her about a week to adjust to the fountain but now she can't get enough! It is whisper-quiet and the adjustable pump speed is nice. I have to refill this about My cat Pickle loves this fountain! We switched to an all-dry diet recently so I wanted to make sure she was getting enough fluids. It took her about a week to adjust to the fountain but now she can't get enough! It is whisper-quiet and the adjustable pump speed is nice. I have to refill this about every other day, given loss due to evaporation and the high use that it gets. I would definitely recommend something larger if you have more than one cat. So far after about a month of use this seems reliable. I have recommended this to one person who has also bought it for their cat. I'm a fan! … more
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Most Helpful Critical Review
Read All 177 Critical Reviews
Probably better for a cat that doesn’t drink much
By Trisha on Dec 30, 2020
My daughter purchased this in November for my dog who is 35 pounds and this is what we experienced from it. I would hear a whirring sound and figured out that it was coming from that machine. There was water in it but it was not completely up to the top fill line. So I would add some water and the sound My daughter purchased this in November for my dog who is 35 pounds and this is what we experienced from it. I would hear a whirring sound and figured out that it was coming from that machine. There was water in it but it was not completely up to the top fill line. So I would add some water and the sound would stop. I would hear the sound almost daily which was very annoying and I thought possibly the motor was gonna burn up so I unplugged it after a while. I took it apart and there was black sludge and chunks of what look like black dirt or charcoal through the water. I was upset to think that my dog was drinking this. I switched back to a conventional bowl that has a water vessel on top that puts fresh water into the bowl nothing to plug-in. … more
862 Reviews
Showing 1-10 of 862 Reviews
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short lived
By Tina on Jan 22, 2021
Worked great for 3 days. Was easy to assemble, worked great, then on the 3rd day the motor/pump quit and that was the end of it. It was not clogged or any other visual problems. I have no idea why it would just quit working other than a defective motor. ??? Hope that I get my money back.
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Terrible Product
By Disappointed on Jan 20, 2021
Received the 1st cat mate fountain on October 7, 2020. It quit working mid December. Received the 2nd one, to replace the 1st one, on December 31, 2020. The replacement quit working today, January 20, 2021. Save your money! Do NOT buy this product
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Awesome Fountain.
By Onyx on Jan 20, 2021
Oh my goodness! I set this up... took less than 5 mins. Poured the water, and my cat, Onyx came running! What I love most is that there is no splashing, and it's so quiet! No motor sound either. My finicky cat loves it. Buying another for upstairs.
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All the cats like it.
By Clyde on Jan 19, 2021
It’s easy to setup, quiet, and easy to clean. All of my cats like it even my picky boy, Cato, approves.
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Water Fountain with plug for cats.
By Kran on Jan 18, 2021
This would be great if you didn’t have to plug it in. The plug gets really hot I have to keep unplugging it. Plus the fact that where I keep the cats bowls is not near an outlet. If it was battery or charger it would be great bc my cats do like it. Just scared it might start a fire.
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waste of money
By whydoineedanickname on Jan 17, 2021
Bought this and it worked great for about 18 before the pump broke. What a waste of money
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Useless - Motors keep burning out
By Muffin on Jan 17, 2021
I purchased the Cat Mate fountain, and the pump burned out within an hour of use. I contacted Chewy and they replaced it, which was great. However, within an hour of having the replacement set up, its motor also died. My cat enjoyed the box, but I'd otherwise avoid this product. I would rate it with less than 1 star if I could.
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Water fountain
By Aiyana on Jan 16, 2021
This is the best thing that I could if ever bought from chewy my cat loves this water fountain
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Defective product
By mom1 on Jan 16, 2021
I bought this for my cats and it worked for 2 hours then stopped working. I cleaned it like it says and bought a different filter for it and it still does not work.
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Total Junk
By Katydid on Jan 16, 2021
I had bought this fountain 2 years ago and the pump burned out after 2 months. I just ordered another fountain and I received it today. It ran about half an hour and the pump burned out. Don't waste your money! I will NEVER buy again.
