Customer Reviews

This thing is a nightmare to clean! Cat hair gets entangled in the holes leading into the motor chamber and sticks like glue to the 2 top areas. Even though the water is in constant motion, the bowl still manages to build up an unsightly coat of dust, slime, food crumbs & filth around the edges. I scrubbed this thing with a plastic scouring pad and it's still not all that clean looking. Seems the crumbs from my cat's food has stained the white plastic, so that's something to consider. The motor is the best part of this fountain & an important component since it's what makes a fountain well a fountain. It's got some weight to it and has survived being run almost dry for hours on end. My cat liked This thing is a nightmare to clean! Cat hair gets entangled in the holes leading into the motor chamber and sticks like glue to the 2 top areas. Even though the water is in constant motion, the bowl still manages to build up an unsightly coat of dust, slime, food crumbs & filth around the edges. I scrubbed this thing with a plastic scouring pad and it's still not all that clean looking. Seems the crumbs from my cat's food has stained the white plastic, so that's something to consider. The motor is the best part of this fountain & an important component since it's what makes a fountain well a fountain. It's got some weight to it and has survived being run almost dry for hours on end. My cat liked the different drinking height options and soft current. I'd recommend Cat Mate products, just I'd suggest a different fountain model that has an easier to clean design. … more

Worked great for 3 days. Was easy to assemble, worked great, then on the 3rd day the motor/pump quit and that was the end of it. It was not clogged or any other visual problems. I have no idea why it would just quit working other than a defective motor. ??? Hope that I get my money back.

Received the 1st cat mate fountain on October 7, 2020. It quit working mid December. Received the 2nd one, to replace the 1st one, on December 31, 2020. The replacement quit working today, January 20, 2021. Save your money! Do NOT buy this product

Oh my goodness! I set this up... took less than 5 mins. Poured the water, and my cat, Onyx came running! What I love most is that there is no splashing, and it's so quiet! No motor sound either. My finicky cat loves it. Buying another for upstairs.

It’s easy to setup, quiet, and easy to clean. All of my cats like it even my picky boy, Cato, approves.

This would be great if you didn’t have to plug it in. The plug gets really hot I have to keep unplugging it. Plus the fact that where I keep the cats bowls is not near an outlet. If it was battery or charger it would be great bc my cats do like it. Just scared it might start a fire.

Bought this and it worked great for about 18 before the pump broke. What a waste of money

I purchased the Cat Mate fountain, and the pump burned out within an hour of use. I contacted Chewy and they replaced it, which was great. However, within an hour of having the replacement set up, its motor also died. My cat enjoyed the box, but I'd otherwise avoid this product. I would rate it with less than 1 star if I could.

This is the best thing that I could if ever bought from chewy my cat loves this water fountain

I bought this for my cats and it worked for 2 hours then stopped working. I cleaned it like it says and bought a different filter for it and it still does not work.