Rated 5 out of 5 by Sophiesmom Great Quality
I have waited about 8 months to write this review after receiving the fountain. I wanted to give honest feedback. I have 2 yorkies that love the fountain. They were hesitant at first but curiosity won over. I do use distilled water and change the filter every 3 weeks. We do like the sound of the waterfall. No issues with motor noise.
We had 2 four-legged friends over for a play date. They just wanted to get water and not play. Their owners decided to order them a fountain too!! They are also very pleased
October 17, 2016
Rated 4 out of 5 by waldo74 it seems ok but................
I recently moved and my cat is experiencing kidney failure, I had hoped that he'd like the "novelty" but he hasn't taken to it(or water in general), it goes to show you, you can't buy a "better" golf game.
October 23, 2016
Rated 5 out of 5 by VegasDon9 Excellent product - as advertized.
Delivery was fast and the fountain arrived in excellent condition. The fountain is also well made, and is attractive. We run it on its lowest setting which is very quiet. Our cat gave it a wide berth for two days and then started drinking a lot more water than before we got it.
October 11, 2016
Rated 4 out of 5 by ceremo Filter change is the only negative side
Our cat loves drinking from sink or staying under running water so we decided to get her a fountain. The product is easy to assemble and clean but the instruction book says the filter needs to be changed every 2 weeks so this means we have to buy an additional filter. Considering we used to serve her water in a bowl, I do not think it will make a great difference to serve filtered water but anyways, just to let you now. We unplug it at night since she is asleep as well.
October 2, 2016
Rated 5 out of 5 by arnettamae My cats love this!
This is my second Platinum Drinkwell. I bought my first one eight years ago - it's still going but the pump is "touchy" when I first start it up. Usually I can make it work by physically turning the impeller when I start it up after cleaning it, but one day it didn't start working until about five hours after I set it up. It's aggravating that the company doesn't sell replacement pumps for this model. I bought this new unit basically to get a new pump that I can count on. I will set it up next time mine is due for a cleaning and give my original one to my daughter and son-in-law who are good at pump rejuvenation.
That being said, I love this fountain because of the generous water storage. We can leave the cats for a few days and not worry about them running out of clean water. Also, I tried a different model before I replaced my Platinum DrinkWell with this new one and my cats just stared at it for a full day. They missed the waterfall. They are "spoiled" now but healthier for it!
February 8, 2015
Rated 5 out of 5 by TaylorCats great item
Our cats are definitely drinking more water! Some drink from the stream of water, others drink from the bowl. This product is quiet, easy to clean, and the reservoir is easy to fill and put back on unit. If you clean the bowl on a regular basis (we do it every 5 or 6 days), rinse the pre-filter and get all the food and hair out of the bowl, this unit will probably last quite a while. We have had it about 3 weeks now. We refill the reservoir at least once a day.
September 28, 2016
Rated 5 out of 5 by Cherpurr Best fountain
We actually own 2 of these fountains and love them so much that when a special friend of ours had shown a fountain she had that was so noisy I went right to Chewy.com to see if you had the fountain we love you did and so we ordered it with additional filters and had them sent to our dear friend at Tooga Tales in South Carolina!
September 29, 2016
Rated 5 out of 5 by BeeBee LOVE!!!
I love this fountain. The same fountain at Petsmart cost $20.00 more. I ordered on Monday and my items were delivered on Wednesday!
October 3, 2016