Rated 1 out of 5 by 7pets Fresh Step
This is my cats' litter of choice. I've tried changing to other brands or styles without success and I am pleased to be able to order this from Chewy. As with other items, I am happy with the choice of products, the fast service, the prices and delivery. That being said, I was surprised that the litter came in a heavy duty "plastic" bag-all 42 pounds of it instead of the cardboard box that was pictured (and I'm use to from in-store purchases). As an older person, I have no idea how I will manage pouring this into the litter pan as I had a great deal of issue getting from themporch upstairs. Not to mention I have one cat that LOVES to chew heavy plastic so it cannot be stored in the usual place. I would not have purchased this if I had known the item would be packaged this way. So please update your pics. I will continue to order from Chewy my other pet supplies!
July 14, 2016
Rated 5 out of 5 by TorstenVanPooper No stink with Fresh Step!
Really like Fresh Step and so do my cats. Good at clumping and no problems with any stinky smells. Fresh Step has come out with so many new types of litter. Think my new favorite is the Fresh Step with Febreze Extreme.
On a side note, I can't tell you how awesome Chewy customer service is. I had received a few auto shipments of canned kitten food and unfortunately my kitten hated the food. I contacted Chewy to return the product as I had not opened a few packages. Chewy credited me right then and there and it showed up on my bank account within 3 days. It's really nice to find a company who values their customers and do what they say they'll do with only contacting them once. Also, I don't think you can find better prices online when you're using their auto ship program. When you have a bad back, it's nice having 75 lbs of litter delivered to your door. Chewy has definitely earned my business and have told everyone about them. So not only am I saving money, but I also get EXCELLENT customer service.
March 6, 2016
Rated 5 out of 5 by MIMI GREAT CAT LITTER
CLUMPS WELL & LASTS A LONG TIME. MY TWO BENGAL KITTIES LOVE IT.
July 16, 2016
Rated 5 out of 5 by Gilbert630 Great deal
Nice litter. Smells clean and 42lbs!! Its a way better deal then buying in the grocery store. Buying again!
July 14, 2016
Rated 5 out of 5 by crazycatlady Great odor control
The litter is great,but I ordered 4 boxes and it all arrived in the same box with other stuff added.One of the boxes was spilling everywhere from the corner and the others all half the handled tapped down.The litter is pretty dusty.
July 13, 2016
Rated 5 out of 5 by Dream Using for emergency
I am using this cat litter in the small size for an emergency evacuation situation...
Good product, but overpriced...
July 14, 2016
Rated 5 out of 5 by SL71 Fresh Step Cat Litter is the best
I ordered the cat litter & cat treats which were delivered promptly. I am senior lady so this is extremely important. Also your representative was very kind & helpful.
July 12, 2016
Rated 5 out of 5 by Mukhaman Good Product...
Good product. Would love if you could carry the lighter version, too. Easier on my back :)
Thanks for your excellent customer service, Chewy!
July 11, 2016