Rated 2 out of 5 by lasnap Used to be great, but cats won't eat new bottle!
I've been giving these treats to my two cats every day for the last 3 years. I've noticed some consistency issues in the past, where some bottles have softer treats and others are so hard that I have trouble breaking them up with my fingers. However, through all of this, my cats have always still loved to eat these every morning, and they seem to have helped with hairball control.
Not so with the bottle that I received in my auto ship and opened today. I was initially excited to see that the treats were a little thinner, which made them much easier to break apart. But neither of my cats would eat them. They both sniffed and walked away. My male cat even checked out his sister's treat and deemed it inedible before giving up.
This was previously a great product, and hopefully they will fix whatever the issue is and it will be worth the money again. Until then, I'll be requesting a refund and exploring other hairball control options.
July 19, 2016
Rated 1 out of 5 by petarchiteuthis Product is not the same quality.
My cat used to enjoy these but the quality recently is worse. I'm not sure he ever had hairball issues, but now that he's stopped eating them, he's become very constipated.
Is there an another product in tablet form that I can try before he becomes very sick?
August 19, 2016
Rated 1 out of 5 by MaggieMom New label design & new formula=bad news
Opened up a new bottle this morning and my cat that used to absolutely love this hairball dietary aid would not touch the new formula tablet at all. They have removed the brewers yeast for sure from what I can tell. I am very sad as she struggles terribly with hairballs and I'm not sure what to do moving forward. I happened to have one unopened bottle of the old formula - opened it up and my kitty gobbled up the tablet! Hopefully I find something to use once this bottle is finished...better yet, please go back to the old formula!!!
August 10, 2016
Rated 3 out of 5 by giarose hairball relief wafers have changed
Like a lot of the other reviews , I have used these hairball relief pills for years .....they make the cats happy and healthy....now they have changed the recipe ....yes it looks .like they took out the brewers yeart ....so sad .....do I have to make my own now ?....I will be searching other companies ...and will let you know when I find one .....
August 16, 2016
Rated 1 out of 5 by LisaS A Recent Bad Batch
PLEASE READ: CALL CHEWY AND THE MANUFACTURER (Consumer Affairs dept, 1 800-272-6336) if your cat(s) all of a sudden won't eat Vet's Best Hairball Relief Digestive Aid for cats.
My 4 cats loved these supplements so much that they're called "treats" in our house. They'd come running when I'd say, "who wants a treat?" or shake the bottle. The last order I rec'd are different. They look different and my cats won't eat them. I called Chewy and they gave me a refund for the bottles I bought. I also called the phone number on the bottle and they said others have called to say the same thing, that all of a sudden their cats won't eat them. They are looking into this and maybe had a batch omitting something? They are also going to send me a complimentary bottle when another batch is ready in return for feedback. They also offered to reimburse me for the bottles I had but I told them Chewy has already done so. If they find out the problem or go back to the original recipe they will get FIVE stars from me! These work great and have the best ingredients I've found in a Hairball Relief supplement.
June 9, 2016
Rated 1 out of 5 by Titan Cats know better!
They cheapened the formula, took out the good stuff and put in junk. My cats use to love the old formula and it actually worked. Now they won't touch it! Go back to the old formula please!
August 14, 2016
Rated 1 out of 5
by khakie2 Label Change as well as product change or Bad Batch
First thing I noticed was the new label, very close in apperance to the old one. The new label has a darker purple banner a little higher up the label and the green leaves are on the lower left area of the label. Older label has leaves along the right side of the label Sorry for the blurry images but you can see the leaves differ on this label compared to the old
I usually mix my tablets in my cats wet food and it is now very gritty. It must not smell the same anymore because they would also eat them dry like treats. They will not eat the wet food if it is mixed in nor eat the dry tablets any longer
July 10, 2016
Rated 1 out of 5 by CW2016 Terrible
This product is terrible. It is huge, and even though it breaks easily into smaller pieces, my cat will not touch it! It was a total waste of money!
July 21, 2016