Rated 1 out of 5 by ZoeCat Inactive ingredients changed
The inactive ingredients used to start with "chicken", now they start with "cellulose". I hadn't noticed the change when I received my new order, but my cat knew the difference immediately and absolutely refused to eat the new formula. Chewy refunded my money right away, no problem, but I just wish the manufacturer would go back to the old formula. If they lose enough money when no one's cat likes the new tablet, maybe they'll go back to the old. If they do, I hope Chewy will notify everyone. My cat is prone to urinary tract problems and I know the old formula kept her healthy. I worry about what will happen now.
August 19, 2016
Rated 2 out of 5 by Luci They used to be awesome.
I am now conflicted about this product. Up until this week, I loved Vet's Best Urinary Tract Support. It has helped to keep my girl crystal free for over a year now, and that is no small feat. Due to the size of these chewable tablets, I crush them with a mortar and pestle, and my girl loves it added to her food.
This week I opened the last bottle of my latest auto-ship order. I noticed that the label changed, but didn't think anything of it. After all, the marketing gurus always think that something has to be changing at all times.
However, when I opened the bottle, I noticed that there is a lot more cotton to keep the contents from breaking in shipment. Okay, no biggie, it's an improvement in packaging, but it struck me as odd. I had never had an issue with broken or completely powdered tablets in the past. Then I tried to crush one of them...
Wow! These are considerably harder than the last bottle. I had to strike the tablet several times before it would chip. The previous ones would have been about halfway pulverized in that time. If it takes this much to crush one with a mortar and pestle, maybe they should no longer be marked as "chewable".
May 27, 2016
Rated 1 out of 5 by Pat1377 Inactive ingredients changed
My kitty used to love these. Now the ingredients have changed. He spits them out and refuses to eat them. They were really helping him! Please changed the formula back to the original inactive ingredients!!!!!!!
July 27, 2016
Rated 1 out of 5 by neener change of ingredients
My cats used to love this tablet as part of their daily routine, but the chicken (first inactive ingredient) has been replaced with cellulose and they all refuse it now.
July 25, 2016
Rated 4 out of 5 by Nickname Good But Cat Will Not Willingly Eat It
This may be a wonderful product for the purpose intended but it is not at all palatable to my fuss-budget cat. I have to crush it and mix it well into her wet food and, even then, she sometimes will not eat it.
July 23, 2016
Rated 1 out of 5 by Prowler Once Accepted Now Rejected, WHY?
I have used this product continuously for several years with phenomenal success. Broke the tablets into quarters put them into the cat's bowls and they were scarfed up without hesitation. Something has changed with this "supposedly same"product. The pills now are like concrete to break, requiring a tool. When put into their bowls there is total refusal, even when powdered. Clue #1, breakability, clue #2 cats immediate refusal in any way shape or form. I trust my cats more than the manufacturer. I agree 100% with several other reviewers who have had these same issues. I have eliminated this product from my auto ship.
June 21, 2016
Rated 1 out of 5 by SCOUTandBOOSmom Please change it back!!!!
I've been using this product for my cat that has FLUTD for the last year, and it has been AMAZING. I could watch my cat feel better throughout the day thanks to these supplements. However, my last order of them was totally different. I noticed the label was different, but didn't realize until he started rejecting the supplements that he used to love, that the ingredients changed. This is such a bummer! They were the only supplements that seemed to work like magic, but now my boy won't eat them. :(
June 20, 2016
Rated 1 out of 5 by steph Product ingredients changed
As pictured label, our 3 cats with urinary problems LOVED this. The manufacturer I spoke with because the new shipment came and ALL 3 cats smelled and walked away. I had an older bottle with the pictured label as you see on the site, other sites as well and they scarfed them right up like in the beginning!
Chewy is great, refunded me, however, the manufacturer told me sometimes we get ingredients from different suppliers dismissing me. Oh and now the label is different also. We are disappointed not to have this product any longer, but, don't buy the new label. I have a few of the old and 5 jars of the new...they detect something and won't touch them.
Chewy is still great, not their fault.
May 1, 2016