Wash and rinse fountain with a soft sponge and a non-abrasive cleanser. Rinse thoroughly, ensuring no soapy residue.
Remove the filter from the base and rinse. Do not wash the filter with soap. If filter contains excess debris or other foreign matter, replace it (replacement filters sold separately). The filter should be replaced every 3-4 weeks or when there are visible signs that the filter is saturated with foreign matter (debris, food, hair, etc.) or if the water flow is impeded. More frequent changes may be necessary due to indoor environmental and water conditions, as well as multiple pet use.
Clean pump every two weeks by removing the impeller cap and impeller. Remove any debris from the impeller and clean impeller well with cotton swab. Handle impeller with care.
If the pump makes noise, top up the water level in the pump chamber so it is fully submerged. Do not allow the pump to run dry. The pump must be immersed in water completely. This pump must never operate outside of water.