Frequently Asked Questions
Once the stress behavior is reduced, can I stop using Comfort Zone® Feliway® products?
No, for best results, product use should be continued for a minimum of 30 days. Many households will benefit from permanent use of Comfort Zone® Feliway® products.
What are the active ingredients?
In Comfort Zone® Feliway® products, an analogue of feline facial pheromones is the active ingredient.
Should both Comfort Zone® Feliway® products be used for better results?
Both the Spray and the Diffuser may be used in combination, but this largely depends on the stress behavior that has been identified. In case of severe marking problems in households with more than one cat, the spray may add a direct inhibiting effect and therefore help reduce the stress behavior in a shorter period of time with the addition of the Diffuser.
If someone is currently using the Comfort Zone® Feliway® Spray, should they discontinue the spray and use only the Comfort Zone® Feliway® Diffuser?
That depends on the type of behavior they are trying to address. For addressing scratching behavior and calming cats in their carriers, the spray is the preferred product and use thereof should be continued. For households with more than one cat, to end urine marking or for dealing with stress-related behaviors, Comfort Zone® Feliway® Diffuser is the preferred product.
an I spray the product directly on my cat?
No. Comfort Zone® Feliway® Spray contains alcohol and should not be directly sprayed on or near an animal.
How often should the product be used?
Urine marks and prominent objects should be spot treated once daily for 30 days. With elderly cats, Comfort Zone® Feliway® Spray may need to be used for 45 days in the manner described for multiple cat households, then once every 2-3 days for as long as necessary.
Once my cat stops spraying, can I stop using Comfort Zone® Feliway® Spray?
No. For best results, product use should be continued once daily for 30 days.
Is it a cleanser?
Comfort Zone® Feliway® Spray is not a cleanser; it is a solution that works to help control urine marking and vertical scratch marking.
Can I use it with a cleanser/enzyme?
Yes. Wash the area with the solution and allow to dry naturally. Comfort Zone® Feliway® Spray can then by sprayed onto the area to help reduce the likelihood of urine marking re-occurring. Never use ammonia or bleach-based cleaners or cleaning products with a strong smell to remove urine marks, which will attract cats back to the same locations.
How long do the effects of one usage last?
Each animal will respond differently, but effects last approximately 4-5 hours.
How many applications are in each 75 ml bottle?
Each bottle contains approximately 60 applications, which is based on an average of 8-10 sprays per use.