Cube Bluetooth Smart Tracker, slide 1 of 1

Cube Bluetooth Smart Tracker

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    $24.95 FREE 1-3 dayShipping over $49

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Description

Always know where your furry friend is located with the Cube Bluetooth Smart Tracker. It easily attaches to your paw-tner’s collar and syncs up with the Cube Tracker app to view your Cubes last known location on a map. This waterproof tracker has a 100-foot Bluetooth range so you will know if it is near or far from your current location. It also features a matte rubber coated design to match fitness and outdoor gear. Cube Bluetooth Smart Tracker works with pets or can be used to find your keys, phone, purse or jacket.

Key Benefits
  • Smart tracker that allows you to always know where your furry friend is located.
  • Attaches to your paw-tner’s collar and syncs up with the Cube Tracker app to view the last known location on a map.
  • Features a 100-foot Bluetooth range so you will know if it is near or far from your current location.
  • Matches fitness and outdoor gear with a matte rubber coated design.
  • Works with pets or can be used to find your keys, phone, purse or jacket.

See all items by Cube

  • Item Number
    194747
  • Dimensions
    1.5 x 1.5 x 0.35 inches
  • Range of Coverage
    100 feet
  • Estimated Battery Life
    1 year
  • Lifestage
    Adult, Puppy, Kitten, Senior
  • Breed Size
    All Breeds
  • Features
    Indoor Use, Outdoor Use, Waterproof, Multi-Dog System
  • Material
    Plastic
  • Recommended Pet Weight
    Over 3 pounds
  • Recommended Pet Age
    All Ages
  • Compatibility
    Bluetooth, Apple iOS, Android, Battery Powered
Instructions

The Cube app is showing the wrong location when the Cube is near my phone.

Signing out of your account and sign back in. Also try turning off the Bluetooth then restarting the phone and then turn the Bluetooth back on.

The Cube is not connecting to my device.

Signing out of your account and sign back in. Also try turning off the Bluetooth then restarting the phone and then turn the Bluetooth back on.

Managing a Cube on multiple phones.

You can manage a Cube from multiple devices that are logged into the same account. The Cube will be connected to one device at a time. When one device goes out of Bluetooth range the Cube will connect to the other device. You will be able to see that the Cube is connected to the other device in the app. You can also login to your account on a computer via our website.

Using Cube with Alexa.

You will need to add the Cube Tracker app skill to your Alexa.

Cube Tracker & Cube Pro reset

To reset the Cube. Insert a small screwdriver into the top corner “at the key-ring hole” to remove the back cover, temporarily remove the battery, then reinstall battery.

Size
Recommended Pet Weight
Over 3 lbs
FAQ

What type of ways can I find my Cube?

  • You can ring your Cube from the Cube Tracker app when it is within Bluetooth range.
  • View the last known location of your Cube using the map in the Cube Tracker app.
  • Enable ‘Notify Me When Found’ to enlist the help of the Cube community to locate your Cube.

What Devices will not work with Cube?

  • Any device that does not have Bluetooth 4.0 or BLE, will not work. These devices do not have the hardware to communicate with our Cube hardware or Cube Tracker app.
  • Any device running not-yet-completed Operating Systems versions (ex: iOS Beta or Android Beta releases) may experience technical difficulties. The Cube Tracker app is tested with and intended to be used by mobile devices running full, public-release versions of the iOS and Android Operating Systems."
  • While you can access your Cube account through your computer or laptop, at this time, the application is only designed to run on mobile devices, as the community relies on proximity to a device in order to locate a missing item.

Is this a GPS tracker?

Cube uses Bluetooth to make a connection with your device. Once the connection is established, it relies on the GPS Location Services of your device to update the location informationthe Cube Tracker app. The Cube itself does not use GPS. Your Cube needs to be within the standard Bluetooth range (Up to 200 feet depending on the environment) of a device that has location services in order to communicate its location to the app. This means Cube cannot track objects as they move in real-time, unless there is a device within range moving with it.

How do I use Cube with my pets?

Cube uses Bluetooth to help locate missing things that are typically nearby - like the leash, keys, or your pet that's hiding under the bed! Cube is a perfect fit for in the home or property, but is not a GPS tracker, so it is not designed to track real-time movements.

What is the battery life?

The Cube Tracker & Cube Pro have a one year replaceable battery. Cube Tracker battery CR2032 3V.

How do I transfer a Cube to a new account?

  • You will need to remove the Cube from the account it's linked to.
  • To remove the device swipe left on the Cube you wish to remove. (Under list in the Cube Tracker app.)
  • You can then add the Cube to a new account by tapping the plus (+) in the top left corner in the Cube Tracker app.

How to remove a Cube from an account?

To remove a Cube from an account swipe left on the Cube you wish to remove.

How do I find my phone with Cube?

You can use your Cube to find your phone -- even if it's on silent mode! * First, make sure that the Cube Tracker app is (Always allowed to run in the background) of your phone, and that your phone is in range of your Cube. * Next, quickly double press the Cube button to make your phone ring. * You'll see a notification on the lock screen of your mobile device, letting you know which Cube you rang your device from.

Does the Cube Tracker app always need to access my location?

Yes, this allows the Cube Tracker app to give you the last known location of your Cube when it disconnects from your phone.

Does the Cube Tracker app always need to run in the background?

Yes, this allows you to ring your phone from the Cube even if you closed the Cube Tracker app.

How does Cube work?

The Cube uses Bluetooth technology to help you locate your items. While Bluetooth technology is a wireless technology, there are significant differences between Bluetooth and GPS technology. The Bluetooth range of the Cube is up to 200 feet. Bluetooth is most effective at the 30 foot range, depending on the environment.

Warranty

1-Year Warranty.

Rating: 3.4 of 5 stars 34 Reviews 34 Reviews 3.5 out of 5 Stars

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74% Recommend

74% of reviewersrecommend this product

Rating: 3.4 of 5 stars 3.5 / 5

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34 Reviews

Showing 1-10 of 34 Reviews

  • 3 out of 5 stars

    Chewy Customer Service is the Best

    By on

    I purchased the Cube and found it did not work out for my needs. I had purchased it months before I actually opened it and read the fine print. I needed a long range tracker, and this, as stated in the description, is not likely to do that. In spite of it having been ages since I bought it and my not having read the description before ordering, Chewy made it right for me.

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  • 5 out of 5 stars

    Saved my Dog

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    I havent written a review and Im glad I held off. Just yesterday this device saved my dog! She somehow got out of our yard and was picked up by a woman. (I dont by her story of heroism in ANYWAY) She posted MY dog for sale saying she was being abused and neglected and even though our dog is chipped, she didn't care. Oddly, she admitted to turning on the Cube which set an alarm off on my phone, telling me she was still in the area. I cannot say enough good things about this product. Whether its your keys, or your pet, I highly recommend this. BWT, The "abused and neglected" dog is happy to be home with her family and most importantly her children.

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  • 1 out of 5 stars

    Bad do not wast your money

    By on

    I got this for my cat who loves to go out with me thinking this is going to be amazing and it came it did not come with the battery tool and then I connected it and my cat went out side even when she was little bit to my side like down the stairs it disconnects and then I’m like that’s normal but then it happened a couple of times I would have to go out side and look for her and bring her in. So please don’t waist your money on this

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  • 1 out of 5 stars

    Constantly disconnecting

    By on

    My cat is an escape artist so I got this thinking it would help me find him when he does get out. It constantly disconnects even if it's within the 30 foot optimal range, so its not helpful when I need to use it. I would recommend finding a tracker that actually uses GPS instead of bluetooth.

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  • 4 out of 5 stars

    Not sure how well it works

    By on

    I just got my cube and attached it to my dog’s collar today. The cube is HUGE on her, much bigger than I expected. I wouldn’t have bought it if I saw it in person at a store. It’s not big enough to justify not using it now that I bought it though- if it works. She tried to chew on it at first, but after distracting her with a toy, she seems to have forgotten about it. The locate button works and produces a loud beeping noise, almost to a tune, so it sounds different than an alarm or something. My biggest qualm though is with the connection and notifications. I’ve been checking the app to see how it works and twice when I’ve logged in, it’s said the cube (my dog) is lost and far away when she I just got my cube and attached it to my dog’s collar today. The cube is HUGE on her, much bigger than I expected. I wouldn’t have bought it if I saw it in person at a store. It’s not big enough to justify not using it now that I bought it though- if it works. She tried to chew on it at first, but after distracting her with a toy, she seems to have forgotten about it. The locate button works and produces a loud beeping noise, almost to a tune, so it sounds different than an alarm or something. My biggest qualm though is with the connection and notifications. I’ve been checking the app to see how it works and twice when I’ve logged in, it’s said the cube (my dog) is lost and far away when she’s actually laying right next to me. It’s also disconnected multiple times today. I don’t know how much faith I have in using this to find an actual lost dog, but you get what you pay for. It’s at least something until I decide which expensive gps collar to invest in. Honestly, I don’t think cube was really designed to be used for pet collars. If it doesn’t annoy her or get chewed up and actually works if needed, it’s a good, inexpensive solution. I’m just doubtful, based on what I’ve seen so far. Might have to just use it on my keys. … more

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  • 1 out of 5 stars

    Low, super low range

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    Bluetooth is great for a lot of things, close range. Any time my dog went further than 30’ I couldn’t find him on the app. I don’t know who couldn’t find their own dog 30’ away.

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  • 3 out of 5 stars

    I would recommend

    By on

    I would recommend for dogs for cats I really wouldn’t recommend because it’s actually too big for cats and I bought it for my cats and when it rings my cat likes to bite it and the button is on the side of it and he would touch it with his teeth and turn it off and my cat usually runs outside and he’s not an outside cat and it disconnects from Wi-Fi and my phone and I thought it was post to stay connected at all Times but it doesn’t because when my cat goes outside he doesn’t like to come back and I need something to find him this is why I bought this but it doesn’t help and it came with the battery and it came with a battery inside but the opener for the cube to put a battery inside it didn’ I would recommend for dogs for cats I really wouldn’t recommend because it’s actually too big for cats and I bought it for my cats and when it rings my cat likes to bite it and the button is on the side of it and he would touch it with his teeth and turn it off and my cat usually runs outside and he’s not an outside cat and it disconnects from Wi-Fi and my phone and I thought it was post to stay connected at all Times but it doesn’t because when my cat goes outside he doesn’t like to come back and I need something to find him this is why I bought this but it doesn’t help and it came with the battery and it came with a battery inside but the opener for the cube to put a battery inside it didn’t came with it so I had to open it with A fork but I recommend for dogs but not for cats and I thought it was going to be smaller than that but is actually really big for cats in my opinion but when my cat goes outside it disconnects but when I go where he is it connects back but it disconnects right away so I don’t know what’s going on but like I said recommend for dogs hope this helps for cat people … more

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  • 1 out of 5 stars

    Waste Of Money

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    This thing is a joke... If the dog is 10 yards away the gps doesn't find them. It works as long as the dog is sitting in front of you.

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  • 1 out of 5 stars

    Battery Removal Tool not included

    By on

    I ordered this for my kitten knowing that because of his curious nature he might try to bolt out the door and also in case he got sick and hid from us. When the tracker arrived I was excited only to find that the tool necessary for opening the back of the tracker to insert and change out the battery was no where to be found. I took to YouTube to see if maybe I was wrong to assume the tool was included only to find that every unboxing video included the tool. With this information, I called chewy customer service and asked if I could return the old one for a new one. As always chewy customer service was amazing and while they wouldn’t take back the old one they did send me a new one which I would I ordered this for my kitten knowing that because of his curious nature he might try to bolt out the door and also in case he got sick and hid from us. When the tracker arrived I was excited only to find that the tool necessary for opening the back of the tracker to insert and change out the battery was no where to be found. I took to YouTube to see if maybe I was wrong to assume the tool was included only to find that every unboxing video included the tool. With this information, I called chewy customer service and asked if I could return the old one for a new one. As always chewy customer service was amazing and while they wouldn’t take back the old one they did send me a new one which I would find was also missing the tool. I called customer service again exasperated at this point but trying not to take it on the CSR’s as it’s not their fault and they probably have to deal with enough irrational people as it is. Chewy again sent me a new one however I remember distinctly asking and being promised in the phone call that the parties responsible for packaging and/or shipping the tracker would ensure the fact that the battery removal tool was included. 3rd one arrives and still no tool. At this point I gave up and didn’t have the heart to call customer service again as I know that if roles were switched I’d believe I was lying. Now I’m stuck with 3 trackers without being able to use a single one on my kitten. (This is not the fault of chewy it was probably just a bad shipment however I suggest other trackers at this point. Take that with a grain of salt though knowing I’ve never actually been able to use one as it needs a battery to function) … more

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  • 5 out of 5 stars

    Great Item

    By on

    So I don’t actually lose my dog, I do however regularly misplace the leash (normally she’s out in the backyard). So, I hooked it to the leash and wallah, no more misplacing! Ok that’s a lie, I still misplace, but I find quickly with the cube! Love this thing!

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