These houses are built to last. They're of solid construction, have great weatherproofing, and are clearly made with canines in mind. My dog loved having a safe space to retreat to when she didn't want to come inside but didn't want to necessarily be outside. Easy to clean and put together (having an extra set of hands helps). Manual comes with tips on how to door-train your pup. Stands up to kids jumping on and off of it. Couldn't recommend more.
House arrived in two boxes a day apart. Called the manufacturer after receiving one of the boxes and they assured me the second would arrive the next day and it did. Was easy to put together and my dog jumped right in after I threw in his favorite munch bone. He seems to like it; when I checked on him a half hour later, he was still in it. He came right out when I called.
It came in two separate packages two weeks apart. It was missing screws and was told to get at hardware store, what!! Just paid for a complete item and have to buy hardware!? Still no solution and even if would get screw for flap door, wouldn't know what to get. Very disappointing!