Rated 5 out of 5 by Ilovemydog Amazing Customer Service
I recently placed an order on Chewy.com for the first time, so as understandably I had a couple of questions. The customer service at Chewy.com is amazing and all other companies should have this level of service provided to their customers. I spoke with two different people at two different times, both of which were lovely and extremely helpful. The product shipped just as stated on the website and I saved additional money for signing up for the auto shipment. I recommend Chewy.com to every pet owner, as it was refreshing to have such a nice experience.
July 14, 2016
Rated 5 out of 5 by Copa This product does the trick for our girl
Hp Moderate calorie is great for our 10 year old with a sensitive stomach. She has Addisons and is on Pred so it helps with her weight because she loves to eat.
July 16, 2016
Rated 5 out of 5 by SDSUNDOG Our dogs finally stopped itching
Our dogs were constantly scratching and having upset stomachs because of some ingredients in their food. We don't feed them any human food. We tried grain-free for a while, but it didn'the help. This prescription food has fixed the problem and they really like it. Clean bowls every time. We also use the canned food. We give a measured amount for their weight of dry kibble and add a small amount of canned food on top because we spoil them. ♡ Happy and healthy dogs. It is definitely not inexpensive, but costs less than vet visits.
June 21, 2016
Rated 5 out of 5 by Dali Love Them!
First order from Chewy.com and loved it. They shipped it quickly and arrived in great shape. My dog loved the box just as much as the food itself.
May 25, 2016
Rated 5 out of 5 by RayRay Awesome product, great ingriedents
My dog has major food allergies and we finally found a food he will eat and one that doesn't affect his allergies! He eats all his food as soon as it is put in his bowl. For the past year he went days without eating his food.
April 13, 2016
Rated 5 out of 5 by AbbyK Chewey.com great service
I was amazed when the door bell rang and it was my food order for this Royal Canin veterinary dog food. It was prescribed for allergies and weight control. Because it needed a prescription I thought it would take a few days. I ordered this food which my dog has been on for about 6 months YESTERDAY MORNING, when my vet said he was out and it is here today . Great service, nice people I am so pleased. I know I can get her food when I need it and not have to rely on the vet. I did have the vet email the prescription yesterday. But WoW what service. Thanks so much.
March 31, 2015
Rated 5 out of 5 by WaldoOfGB Our dog loves it!
I haven't yet figured out what it means when our dog tries some newly prescribed food, but I'm thinking that his two long barks followed by a short bark means the letter "G" in Morse Code, and I can tell by the smile on his face that the G must stand for "GREAT" (he hasn't yet figured out how spell out words in Morse Code). It - the dog food - has alleviated the problems that our Vet was attempting to get rid of. What's MY opinion of the food? "_ _ ." (Sorry, I was a radioman in the Military.)
March 26, 2015
Rated 5 out of 5 by Cheers Wonderful Customer Service
My order as a first time customer at Chewy.com could have not gone as easily, had it not been for Michelle in Customer Service. The food my dog needed was a prescription diet, it was out of stock with the company. She communicated with me during the process of obtaining my order. She was proactive, kind and thoughtful. I felt like I was dealing with the company in person. When Michelle was not available others in Customer Service were just as helpful. The speed at which my order arrived was just an added "treat". I give the company all around 5 stars!
December 4, 2013