Drinkwell 360 Ceramic Pet Fountain Replacement Pump

I bought this to replace a pump that went out in a pagoda fountain. The original pump lasted 1.5 years. At first it really had the water moving and it definitely sounded like flowing water in the house. Some people complained on the pagoda reviews that it was to noisy with the water flowing but I liked the ambience. Tempest really loved the flowing water too. I wish it would have lasted longer than 1.5 years but it finally wore out even though I faithfully cleaned it every week and changed the filter and even used filtered water. My first replacement pump was visibly damaged and did not move water and Chewy sent a new one very quickly. Unfortunately the replacement of the replacement barely moves I bought this to replace a pump that went out in a pagoda fountain. The original pump lasted 1.5 years. At first it really had the water moving and it definitely sounded like flowing water in the house. Some people complained on the pagoda reviews that it was to noisy with the water flowing but I liked the ambience. Tempest really loved the flowing water too. I wish it would have lasted longer than 1.5 years but it finally wore out even though I faithfully cleaned it every week and changed the filter and even used filtered water. My first replacement pump was visibly damaged and did not move water and Chewy sent a new one very quickly. Unfortunately the replacement of the replacement barely moves water also. The water in the bowl is mostly still. The cat and I are both really disappointed. … more

Read a few reviews saying this pump was a bad buy however when the original pump in our kitty fountain stopped working after 2 years we had to replace it so took a chance and got this one. It started right up when plugged in and the water flow was strong and steady. It has a very low hum and only gets louder when the water level drops. It is working perfectly and I'm glad we took a chance and bought it despite the reviews.

twice now i've needed replacement parts for our drinkwell 360. first time parts came broken and unusable, second time , the time i bought from chewy) was a pump replacement and the pump worked 2 or 3 days. i am so disappointed in this company that i purchased a new fountain from a different company. chewy could teach them a thing or two :)

My other pump went out so I ordered another one. After switching them out I noticed it didn’t produce much of a fountain effect. Thought maybe it was a new design meant to be quieter but after we bought my mom one for her pets and it was up and running the flow was powerful like I remembered. So needless to say the pump I ordered was indeed a dud.

Sadly, this is the 3rd time I have purchased this pump but only because of THE GREAT CORD CHEWER. Not once have I had to replace it because it stopped working. Before THE GREAT CORD CHEWER I had this pump for almost 2 years and it had worked like the first day I plugged it in. Have not had any problems with the pump. I take it apart to clean it about every two weeks. It is easy to clean and put back together. I do believe that the first one and second would still be going strong if it weren’t for finding, adopting and falling in love with THE GREAT CORD CHEWER.

I purchased the replacement pump not knowing it would not have the plastic tube sticking up from it. I read the reviews elsewhere, unfortunately, too late. The other pump didnt work, so, I naturally, tossed it, unfortunately not knowing there was a piece I needed to save for the new pump. So now I cant find that piece anywhere, rendering my 60+ dollar autowaterer basically useless...unless I buy a whole new waterer for 60+ bucks. In which case I could use the new pump with all the pieces and I'd still be left with one big basic 60 dollar water bowl...and one autowaterer that worked. Lol and not so lol. :/

The replacement for our Drinkwell fountain does not have a control lever. The water flows fast & steady but quite loudly. I didn’t realize when ordered (or it was not stated) that the replacement was not the same and has no flow control. Glad to have a pump, however, and not have to order a complete new fountain.

Everyone at Chewy is so helpful, courteous, and caring. My shipments are always right on time.

The new pump has brought the fountain back to life. I have 4 dogs and they love their fountain. The water stays cleaner much longer and the flow it back where it should be again. I really like the contrasting blue in the parts that come off for cleaning.

I have only had my 360 fountain for around a year but have already had to replace the pump. Found this replacement & so far it’s working great. Hoping this one lasts longer than a year. My cats really enjoy their fountain.