Drinkwell 360 Ceramic Pet Fountain Replacement Pump

Our cats have been using the Drinkwell Avalon ceramic fountain for 7 years. In that time, this is the second time we've replaced the pump. That's a 3.5 year lifespan, and considering it's powered on 24/7/365, I'd say that's a good use of 21 bucks. The wire of the plug separates so the head which goes into the wall never has to be near the sink when you clean it, and the mfr makes it really easy to see what parts can be removed for cleaning (they're different-colored, and they're called out in the instruction manual). If you want to get that full 3.5 year lifespan out of the pump, I suggest you clean it at LEAST once a month. I clean ours once every week, two max, when I clean the rest of the Our cats have been using the Drinkwell Avalon ceramic fountain for 7 years. In that time, this is the second time we've replaced the pump. That's a 3.5 year lifespan, and considering it's powered on 24/7/365, I'd say that's a good use of 21 bucks. The wire of the plug separates so the head which goes into the wall never has to be near the sink when you clean it, and the mfr makes it really easy to see what parts can be removed for cleaning (they're different-colored, and they're called out in the instruction manual). If you want to get that full 3.5 year lifespan out of the pump, I suggest you clean it at LEAST once a month. I clean ours once every week, two max, when I clean the rest of the fountain. There are a lot of little nooks and tight corners/crevices to clean, but it shouldn't take you more than 5 minutes with some warm running water and an old toothbrush, and that includes removing the parts to get in there. The cats love this fountain so much that the replacement pump is a necessity and it's paid for itself in their health and happiness. Highly recommended, and I will repeat my guidance to clean it regularly. … more

We were so thrilled that we were able to replace just the pump for our fountain. This is the second time a pump died on us because our water is really hard and high in mineral content. Last time we had to order a whole new fountain. Please keep this item in stock as it is really nice to be able to just order what we need, rather then spending extra money on a whole new fountain. Our kitty's love their fountain!!

This was disappointing. The pump that came with the fountain works but it stop being as strong as it was the first month so I got a second one and it stopped working all together 24 hours later -.- I just wanted to encourage my pets to drink more water but the pump is a joke

If I could have picked no stars, I would have. For me, these pumps are only lasting about a month and then have to be replaced. I have purchased 3-4 in the last couple of months to keep the fountain running for my critters. Today, I have to purchase another until I come up with a better pump. Our cats love the moving water but if the pump keeps failing, I can see by the other posts there is a pattern for concern.

This isn't so much about the pump as it is about the company. Our pump stopped working and I wanted to look up the order to buy a new one. The fact that there was a video posted on how to thoroughly clean the pump I had blew me away. Long story short - I followed the directions, cleaned the pump and it works like a charm. Chewy didn't have to post the instructions. They could have just taken my money for a new pump. Great customer service. Thank you

We have the drinkwell 360, have had it for almost 5 years now. The motor on it went out a few weeks ago. We ordered this replacement as it states it fits our model. The new motor came quickly(with covid I was expecting a delay) and in working order. Its very easy to attach to the fountain, and our fur butts love having their fountain working again!

I started using fountains about 3-4 months ago. I have three of them and so far I have had to replace two of the pumps. They should have some sort of warranty if they don't last very long as this will be expensive if the longevity is always going to be short. It's quiet and works great for as long as it works. Cover and blades come apart so that you can clean it.

1 of my fountains is about 6 yrs old and the other is 4 yrs old. I've had to replace pumps once in the newer one and twice in the older one. I always keep 1 of the pumps on hand at all times. They work great. Just had to replace the pump in the older one because my caregiver broke a part when taking it apart. These pumps work great.

We bought the fountain in late 2019 and had to buy our first replacement pump in Oct of 2020 and it's August of 2021 and I'm having to order my 3rd pump. We change filters regularly and give fresh water daily. There is no reason for this thing to die every year unless it's engineered obsolescence. I feel like I have to recommend this item, because it is made for the fountain and I dont feel like I have an option.

Despite the description, this pump did not really work for my cat's fountain. The filter housing sits in the opening at the top of the pump, but is not securely held. The old pump clicks into place. After a few days, my cat refused to drink-- the water coming from the top of the fountain was bubbling violently. When I took it apart, I found that the filter had been dislodged from the pump. I was hoping to not have to replace the entire fountain, but I will now.