Drinkwell 360 Stainless Steel Pet Fountain

Had this fountain for about a year now and bought it when i had three kitties in the house and didnt have enough room for three seperate fountains. While it is working it flows nicely, the kitties love it, and you can change the ammount of water spouts and the flow of the water. on the flipside it does not work after two weeks of working. It gets dirty very quickly and it is not a quick clean. Thankfully you can take it apart pretty well because the ammount of this gross black gelatinous goo that i have to clean out of every crevice is concerning. Prepare to buy a lot of filters as well because i have to change that as much as i have to clean it. If you are looking for a low maintenece pet Had this fountain for about a year now and bought it when i had three kitties in the house and didnt have enough room for three seperate fountains. While it is working it flows nicely, the kitties love it, and you can change the ammount of water spouts and the flow of the water. on the flipside it does not work after two weeks of working. It gets dirty very quickly and it is not a quick clean. Thankfully you can take it apart pretty well because the ammount of this gross black gelatinous goo that i have to clean out of every crevice is concerning. Prepare to buy a lot of filters as well because i have to change that as much as i have to clean it. If you are looking for a low maintenece pet fountain this is not the one for you. In conclusion i would not reccomend and i will probably be buying a different fountain when my ridiculous supply of filters finally runs out. … more

It took one of my 2 cats a day or two to approach this fountain, but now they both love it and drink way more than they had been previously. It was simple enough to set up, and easy to take apart and clean. This fountain is NOT quiet- it sounds like a little water feature you see at day spas. I really like the noise but I can imagine some would prefer silence. I plug it in only part of the day to save electricity, and they’ve already learned to run to it and chirp when they want me to turn it on.

I just got this yesterday and my cats love it. I bought a smart outlet for it so that I could schedule when it’s on/off. Otherwise it will run continuously. When turned off, water is still accessible to the cats which I’ve heard isn’t the case with all pet drinking fountains. I didn’t realize there are 5 options for number of water streams which is nice! It is somewhat noisy but I don’t mind it too much. Overall it’s great and keeps my cat (with kidney disease) interested in drinking water. The only things I don’t like are the three black clamps that hold the fountain together. They don’t lock in place very well, so I worry the fountain will fall apart if bumped. The company advertises I just got this yesterday and my cats love it. I bought a smart outlet for it so that I could schedule when it’s on/off. Otherwise it will run continuously. When turned off, water is still accessible to the cats which I’ve heard isn’t the case with all pet drinking fountains. I didn’t realize there are 5 options for number of water streams which is nice! It is somewhat noisy but I don’t mind it too much. Overall it’s great and keeps my cat (with kidney disease) interested in drinking water. The only things I don’t like are the three black clamps that hold the fountain together. They don’t lock in place very well, so I worry the fountain will fall apart if bumped. The company advertises in their how-to booklet that they sell replacement parts, but it’s not worth buying replacement parts after spending all this money on the fountain itself. With all this said, I would probably still recommend this to a friend just because of the customization/control over the flow and it visually looks nicer than other pet fountains out there. … more

This is a product rating, not a Chewy rating. Chewy service is awesome. Drinkwell 360 is challenging to assemble because the instructions are incomplete. The clips that hold the tower to the bowl are difficult at best. They don’t stay in place and are fragile. The thing is huge, so be sure of your space. Previous pumps failed because the pumps burned out. This pump doesn’t seem to be any more substantial, so I ordered an extra. I hope it continues to work. At worst, it will be a very expensive stainless-steel water bowl.

I've only had this for a couple of days, but I'm happy with it. At least one of my 4 cats seems not only to like it but actually was studying and figuring out how to drink from it. My oldest is terrified of it still, though he isn't freaking out to go near it. Hopefully, after a few more days, he'll settle. I'm not sure about the other two, but they're likely unsure/nervous about it as well but will come around also. Assembling the fountain was actually not as traumatic as some of the reviewers say. Sure, it wasn't easy working the clips, but once you find that sweet spot, it's not so bad. Rinsing it initially wasn't too bad either and made me glad to purchase the cleaning kit alongside the I've only had this for a couple of days, but I'm happy with it. At least one of my 4 cats seems not only to like it but actually was studying and figuring out how to drink from it. My oldest is terrified of it still, though he isn't freaking out to go near it. Hopefully, after a few more days, he'll settle. I'm not sure about the other two, but they're likely unsure/nervous about it as well but will come around also. Assembling the fountain was actually not as traumatic as some of the reviewers say. Sure, it wasn't easy working the clips, but once you find that sweet spot, it's not so bad. Rinsing it initially wasn't too bad either and made me glad to purchase the cleaning kit alongside the fountain. And the fountain is much quieter than I thought, even the trickling water isn't that bad, kind of relaxing even. I'm also very pleased with how big the bowl was. It was much bigger than I thought based on the images I've seen. I am giving four stars right now because I can see where the clips can get frustrating and the fact that one cat is interested in its presence. The photo is of my cat, Butterscotch, fascinated and figuring out how to work the fountain after I cleaned and assembled it yesterday morning. … more

I've searched for a fountain that is easy to keep clean and works well for my pets. This one is one of the most expensive that I have purchased, and is not without flaws... Pros: ->Holds more water than most fountains (up to a gallon) ->stainless steel bowl construction (dishwasher safe) ->has several options for "fountain" part to suit needs ->Inexpensive filters (can purchase after market in a 10 pack) ->Has a pump that can be easily taken apart (though has too many small nooks and crannies still) and easily scrubbed without worrying about getting something wet that shouldn't be wet. Cons: ->Annoyingly complicated to put together, if you do it wrong, you have to take apart almost the entire I've searched for a fountain that is easy to keep clean and works well for my pets. This one is one of the most expensive that I have purchased, and is not without flaws... Pros: ->Holds more water than most fountains (up to a gallon) ->stainless steel bowl construction (dishwasher safe) ->has several options for "fountain" part to suit needs ->Inexpensive filters (can purchase after market in a 10 pack) ->Has a pump that can be easily taken apart (though has too many small nooks and crannies still) and easily scrubbed without worrying about getting something wet that shouldn't be wet. Cons: ->Annoyingly complicated to put together, if you do it wrong, you have to take apart almost the entire thing, and generally you don't discover that it's not together quite right until there's water in it and then you have to take it apart while trying to not to spill the water. ->Has some small parts that are difficult to clean (I use 3 different brushes and a sponge to scrub this) ->Requires half a gallon of water minimum in order to run, so when cleaning a LOT of water is wasted. ->Water is exposed, so dirt and dust can get into it, which makes it get dirty faster So long story short, this one is not ideal, either. I haven't found anything that is as easily cleanable as this one, even if this one is annoying to clean. If you have only one or two small animals, it may not be ideal because it takes a while for them to drink the water down, and it will likely get gross before they can. … more

We bought this in Dec 2020. We have 7 cats ranging from 2 to 13 years old. They all loved drinking from the faucets all over the house, and we thought we could save money if we purchased this fountain. Though they still prefer the faucets, all of them regularly drink from this fountain. We usually use the 4 spout attachment. With so many cats, I clean the fountain thoroughly once a week and change the carbon filter every 2 weeks. (I do not recommend the charcoal filters. It leaves a black discoloration even after a lot of rinsing.) By the one week mark, the bowl is becoming slimy so it's definitely time. (We also leave regular water bowls with tap water that's changed daily in case the fountain We bought this in Dec 2020. We have 7 cats ranging from 2 to 13 years old. They all loved drinking from the faucets all over the house, and we thought we could save money if we purchased this fountain. Though they still prefer the faucets, all of them regularly drink from this fountain. We usually use the 4 spout attachment. With so many cats, I clean the fountain thoroughly once a week and change the carbon filter every 2 weeks. (I do not recommend the charcoal filters. It leaves a black discoloration even after a lot of rinsing.) By the one week mark, the bowl is becoming slimy so it's definitely time. (We also leave regular water bowls with tap water that's changed daily in case the fountain water becomes dirty.) After cleaning and reassembling, I refill with 5 bottles of purified water; and then add 1 bottle of water daily. I have not had any problems with hard water build up or calcification. I noticed that, after a few months, though the pump turned on, it was not pumping much water to the spouts. I reread the instructions on trouble shooting and discovered that I was suppose to also dismantle the pump and clean inside it. It was easy to dismantle. It was yucky inside. I used the small brush of the cleaning kit that we purchased and an old toothbrush. Once clean it pumped properly again. I read one review that said the purchaser had problems with the clips popping off, not staying in place. I discovered that once you get it in position on the bottom, push the clips hard against the edge to make them tight. So far so good! … more

My baby boy LOVES this fountain! We’ve had it for about 3 weeks now. Since we got it, he hasn’t asked to have water from the bathroom faucet! He used to ask for that every day, several times a day. We had a fountain for him, but he didn’t really care for that one. This one is heavy enough that he cannot push it around like he has with other fountains. We took the advice of another review & add ice cubes once a day & that has stopped the bubbles that appeared 3 days after we got it. Using ice cubes every day has also stopped the slime issue that was starting. Over all I would recommend this fountain and would buy it again!

It took forever to try to get together. Parts of it were put together but the instructions said to take it apart to wash before use. Thought the black clamps would break trying to get them off, then were a b*tch to get back on. The instructions were lousy. The water capacity is not very much. The maximum line is very difficult to see. You would not be able to go away for the weekend and keep the fountain running because it would go below the minimum line before you got back. It is barely working after one week. The water level is at the max line, but there is barely a trickle coming out of the fountain area. Would not recommend it.

I've never had a "cat fountain" before. This is my first, so I can't really judge it in comparison to other types. But I researched different types before purchasing this one, and came away thinking the stainless steel was a must. I was a little surprised by the size (big!) when it arrived, but have since decided the size is also a plus since it holds plenty of water. I have three senior cats, one of which is a "faucet drinker" so I had her in mind specifically when I ordered this. Within a minute of two of finishing the set-up, my 16-year old cat (I call him Old Man Ernie :)) had discovered it. He investigated both the water in the bowl and the fountains briefly and settled on the falling I've never had a "cat fountain" before. This is my first, so I can't really judge it in comparison to other types. But I researched different types before purchasing this one, and came away thinking the stainless steel was a must. I was a little surprised by the size (big!) when it arrived, but have since decided the size is also a plus since it holds plenty of water. I have three senior cats, one of which is a "faucet drinker" so I had her in mind specifically when I ordered this. Within a minute of two of finishing the set-up, my 16-year old cat (I call him Old Man Ernie :)) had discovered it. He investigated both the water in the bowl and the fountains briefly and settled on the falling water. He spent the next 5 minutes happily lapping away. He LOVES it, and has returned to it often. Unfortunately, my faucet-drinker hasn't been attracted to it yet. (Figures...) But since I just set it up yesterday, she may just need a little more time to figure things out. It was pretty easy to assemble EXCEPT I had a little trouble placing the motor properly. On my first try, the intake tube didn't line up with the filter housing. It's critical that the intake tube is right in the center of the cone, and that depends on how you place the motor. Once I got that part right, everything was great. I love that the wire can be secured using one of the three clips. It's very quiet and holds loads of water. The min and max marks on the cone can be tough to see, so it would be nice if those were a bit more obvious. But I don't think it'll take long for me to be able to accurately judge how much water to put in without needing to see those markings. … more