Customer Reviews

Rating: 4.2 of 5 stars 621 Reviews 621 Reviews 4.3 out of 5 Stars

88% Recommend

88% of reviewersrecommend this product

Rating: 4.2 of 5 stars 4.3 / 5

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Drinkwell 360 Stainless Steel Pet Fountain

Drinkwell 360 Stainless Steel Pet Fountain

  • Most Helpful Positive Review

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    Quiet, large and easy to clean

    By wmpi on Mar 15, 2020

    With a multi species and multi pet household we wanted a large fountain to accommodate several drinkers at the same time and this fountain is absolutely able to do that. Both of our cats love it and prefer to drink from the fountain part while our small dog and rabbit prefer to drink from the bowl. The With a multi species and multi pet household we wanted a large fountain to accommodate several drinkers at the same time and this fountain is absolutely able to do that. Both of our cats love it and prefer to drink from the fountain part while our small dog and rabbit prefer to drink from the bowl. The motor is very quiet and hardly noticeable at all. The fountain is easy to take apart for cleaning and easy to refill with a pitcher. My only feedback for those with very large dogs like our two big dogs that are 100 lbs each this fountain may still not be quite large enough to accommodate both to drink at a time and will need frequent water replenishment to keep the line above the min level. The cord is also plenty long enough to reach our mid-wall outlets in the room it was placed in. (Also a tip if you have small animals that chew be sure to cover the cord for safety!) … more

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  • Most Helpful Critical Review

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    Works, but too many parts & a pain to clean

    By Kelse on Mar 5, 2020

    This fountain is fairly nice, It works as intended but the upkeep is a pain compared to other fountains. I was also disappointed that there were so many plastic pieces, when the stainless steel was why I chose this fountain over others initially. It has 8 little plastic parts in total; skip the next This fountain is fairly nice, It works as intended but the upkeep is a pain compared to other fountains. I was also disappointed that there were so many plastic pieces, when the stainless steel was why I chose this fountain over others initially. It has 8 little plastic parts in total; skip the next paragraph if you don’t need details. You’ve got a plastic tube from the motor up to the cylinder for the carbon filter, which has a cap. The spout piece is attached to that, then another cap on top of that. The metal cone hides most of the plastic, but it’s held in place by 3 plastic clips snapped over the cone and bowl. So that’s 8 plastic pieces, 2 stainless steel pieces, and 1 motor that need to be disassembled and cleaned every week, since every piece touches the water. The metal bowl is HUGE and hard to fit in the dishwasher. It’s difficult to remove hard water stains/mineral deposits from, even with scrubbing and soaking in vinegar and running through the dishwasher. The plastic pieces were at least easier to soak in vinegar. I would recommend you look at the PetSafe Ceramic Pagoda Fountain instead. It’s much easier to clean (fits in the dishwasher) and remove hard water stains from. As far as pieces, there’s the ceramic bowl, the motor whose cord goes down a hole in the center and is protected by a rubber cap, a plastic container with a cap that your carbon filter goes in, and the ceramic pagoda on top. Just 2 plastic pieces, 2 ceramic pieces, 1 rubber cap and 1 motor. Ultimately the product works and my cats liked running water, but it’s a hassle to clean and there are better options. … more

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