Drinkwell Avalon Ceramic Dog & Cat Fountain, 70-oz
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Let your pet sip in style with the Drinkwell Avalon Pet Fountain. The ceramic fountain is simple to clean and has two levels for your dog or cat to drink from, making it easier on aging pets or pets with joint pain. The Avalon continuously filters and aerates 70 ounces of water before it silently pumps it out of the free-falling stream.
Key Benefits- 70-ounce capacity and the replaceable carbon filter removes bad taste and odors, keeping water fresh.
- Porcelain design is more hygienic, easy to clean, and looks great in the home.
- Dual free-falling streams add oxygen for freshness and encourage pets to drink more.
- Upper and lower dish provides two drinking areas for pets.
- Low-voltage 12V system with submersible pump for safe and quiet operation.
†Capacity is calculated by total volume. When using container, choose a capacity greater than what you need to prevent overfilling and spills.
Drinkwell Fountain Cleaning Kit
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Item Number63142
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Dimensions10.5 x 10.5 x 5.8 inches
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Weight6.39 pounds
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LifestagePuppy, Kitten, Adult, Senior
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Breed SizeLarge Breeds
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Capacity (Max)†70-oz
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MaterialCeramic
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Assembly RequiredYes
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Tools IncludedNo Tools Required
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CompatibilityPlug-In Power
For best performance, the fountain pump needs to be cleaned every two weeks. When cleaning the pump, we recommend cleaning the fountain and changing the filter as well. Multi-pet households may need to be cleaned more frequently.
| Steps | Pump Cleaning Instructions |
|---|---|
| 1. | Use your nail or a tool with a small edge to remove the face plate on the end opposite the cord. Please note: the Outdoor Dog Fountain pump face plate slides out. |
| 2. | Pull up on the small lip to remove the teardrop-shaped stator. |
| 3. | Remove the impeller by pulling up from underneath it with your finger. |
| 4. | Clean all parts of the pump using soap and warm water with a small brush, such as a toothbrush. Completely rinse the pump, then reassemble. |
| Capacity | Overall Length | Overall Width | Overall Height |
|---|---|---|---|
| 70-oz | 10.5 inches | 10.5 inches | 5.8 inches |
How do I clean the fountain?
- Unplug the fountain, dump the water and disassemble the fountain.
- The fountain is dishwasher safe except for the motor and cord. Either wash in the top rack of your dishwasher or hand-wash these parts. If your dishwasher runs too hot, we recommend hand-washing. When hand-washing, use a bottle brush, aquarium brush, soft sponge, or brushes included in the Fountain Cleaning Kit and dish soap. (Please note: if you have the Avalon or Pagoda fountains, the filter housing is hand wash only. It is not dishwasher safe.)
- Remove the motor from the fountain.
- Lift the impeller (looks like a small white propeller) out of the motor. There may be a face plate cover over the impeller than can be pulled up with a coin or fingernail. Wash the impeller in soapy water, removing hair and other gunk that has collected around it.
- Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. A cotton swab or small toothbrush might work too, or anything that can reach all the way inside of the cavity.
- Rinse all parts well before returning to the fountain.
- Re-assemble fountain, replacing the filter and pre-filter as needed.
- Place the fountain where desired. Fill with water. Re-plug in fountain.
The pump is not working or the water is not flowing as much as it used to.
- Never let the water in the bowl get below the minimum fill level. This can cause the pump to overheat and stop functioning. When refilling the bowl, make sure to add water before turning the fountain on.
- Lack of regular cleaning may result in the pump becoming clogged with pet hair and food debris. The pump must be cleaned every 2 weeks to ensure proper function.
- Fill the fountain with water up to the max fill line.
- Ensure that the fountain is cleaned on a regular basis.
The fountain is too loud.
- A low humming noise is normal, but it should not be loud. Check the water level. If water level is too low then the pump will have to work harder causing it to be louder than normal.
- Unplug the fountain for 15 seconds. If the noise stops when plugged back in, it’s possible that some debris is caught on the impeller. Remove the pump and clean the impeller. Try rubbing a small amount of vegetable oil onto the magnetic pin with a Q-tip to lubricate the impeller.
There are black particles in the bowl. This is loose granulated carbon dust from the filter and is completely harmless for your pet to drink. Rinse the filter in cold water before placing it in the fountain to prevent this.
The fountain feels slimy.
- If you have multiple pets or dogs use the fountain, the slimy feeling may be caused by your pet’s saliva. Change the water and clean your fountain more frequently to prevent this.
- Make sure the fountain parts are rinsed thoroughly after cleaning the fountain. Soap residue may cause the sliminess.
The adaptor is warm to the touch. Unplug the fountain and plug it into a surge protector.
The fountain is leaking.
- Make sure the rubber cap is inserted correctly into the raised post. This rubber seal secures the electrical power cord to the inside of the bowl and prevents leaking.
- Sometimes water around the fountain is caused by pets drinking. Some pets are prone to spilling. Watch your pet when he drinks to see if this is the cause. If it is, you can purchase a fountain mat or other water-resistant mat to place under the fountain.
The fountain seems dirty even after cleaning. If there is a white chalky substance in the fountain, your fountain may have a mineral deposit build-up from hard water. To remove these deposits, clean the fountain parts with an 80% water, 20% vinegar solution. Rinse all parts thoroughly afterwards. Use filtered or purified water instead of hard tap water to prevent this.
Fresher, Cleaner Water
PetSafe Drinkwell pet fountains are designed to encourage your furry friend to drink more water. A continuous circulation system helps prevent bacteria growth so they're a safe oasis of clean water for your pet. They come with replaceable carbon filters that help remove bad tastes and odors. Plus, with a variety of styles and sizes available, you are sure to find the one that's right for your pet and home.
Sized for Petite Pets
PetSafe Drinkwell pet fountains are available in smaller sizes, which means they're perfect for smaller pets, including small breed dogs and most cats. Because tiny pets love a clean stream of fresh drinking water that's on demand, too. The smaller sizes range from 100 ounces to 168 ounces to meet your pal's hydration needs without taking up extra space in your home.
The Classic Style in Plastic
Plastic fountains are a great addition to any home because they can be easily cleaned with the fountain cleaning kit or a non-abrasive cloth or sponge. Most fountains are top-shelf dishwasher safe, too, which means a cleaner fountain with less hassle. Plus, they're all made with BPA-free plastic, so they're completely safe for everyday drinking for your best friend.
The Modern Look in Stainless Steel
Stainless-steel fountains look sleek and stylish in your kitchen, bathroom or anywhere in your home, which is why people love them—and thirsty pets, too. These modern-looking fountains are sturdy and rust-free, while also being easier to clean and keep sanitary. And the best part is, stainless steel is recommended by vets as one of the safest materials for your pet.
Oh, So Chic Ceramic
With elegant designs to match any home decor and colors to brighten your home or blend in, the stylish and chic ceramic fountains keep your pet hydrated and look great anywhere. Plus, they're made with hygienic ceramic that's easy-to-clean and top-shelf dishwasher safe. What more can you ask for in a pet fountain?
Choose Your Thirst-Quenching Style and Size
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Product |
PetSafe Drinkwell Stainless Multi-Pet Fountain |
PetSafe Drinkwell Multi-Tier Pet Fountain |
PetSafe Drinkwell Avalon Pet Fountain |
PetSafe Drinkwell Seascape Pet Fountain |
PetSafe Drinkwell Pagoda Pet Fountain |
PetSafe Drinkwell Original Pet Fountain |
PetSafe Drinkwell Mini Pet Fountain |
| Capacity | 128 ounces | 100 ounces | 70 ounces | 70 ounces | 70 ounces | 50 ounces | 40 ounces |
| Pet Size | Best for Pets of All Sizes and Multiple Pets | Best for Pets of All Sizes | Best for Cats and Small to Medium Dogs | Best for Cats and Small to Medium Dogs | Best for Cats and Small to Medium Dogs | Best for Cats and Small Dogs | Best for Cats and Small Dogs |
| Material | Stainless Steel | BPA-Free Plastic | Ceramic | Ceramic | Ceramic | BPA-Free Plastic | BPA-Free Plastic |
| Care & Cleaning | Top dishwasher safe | Top dishwasher safe | Top dishwasher safe | Top dishwasher safe | Top dishwasher safe | Top dishwasher safe | Top dishwasher safe |
About PetSafe
Since 1991, PetSafe has been keeping pets safe and making pet owners happy with quality, reliable products. PetSafe is devoted to innovation with a range of products to help you and your pet share the best moments. They make it a point to consult with top trainers, veterinarians and behaviorists and listen to feedback from pet parents so they can continually improve their designs and processes.
Customer Reviews
84% Recommend
84% of reviewersrecommend this product
You've Already Reviewed This Item
187 Reviews
Showing 1-10 of 187 Reviews
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Cat loves it!
By Susanne on Oct 15, 2021
It took a week or so for our cat to really drink the water out of the fountain but now she does not go back to tray water. So, this is the biggest plus, our cat drinks out of the middle and even plays with the water flowing around it a little. I like the sound. It's natural, it's water flowing - there has to be a sound. It is under our table in the kitchen and after a few days we stopped hearing the flow consciously. I never turn it off. The downside to me is the filter. The quality is not good and I will ask Chewy about that. The first two filters actually leaked and now there are dark gray stains where the water fall is and the water leaves rough spots anyway due to the fill line. I think that It took a week or so for our cat to really drink the water out of the fountain but now she does not go back to tray water. So, this is the biggest plus, our cat drinks out of the middle and even plays with the water flowing around it a little. I like the sound. It's natural, it's water flowing - there has to be a sound. It is under our table in the kitchen and after a few days we stopped hearing the flow consciously. I never turn it off. The downside to me is the filter. The quality is not good and I will ask Chewy about that. The first two filters actually leaked and now there are dark gray stains where the water fall is and the water leaves rough spots anyway due to the fill line. I think that is something that cannot easily prevented unless one cleans the fountain every day. But I cannot see anyone wanting to do that. So, I took the filter out in the first week we had this well because I think the filtered water I put in for about 2-4 days before I dump and refill it (in the meantime I add water if it evaporates too fast), lasts nicely though. However, the darkness of the filter residue won't come off of the ceramic. I have not put the well into the dishwasher yet because I like to hand clean and rinse with the hottest water, no soap residue. So, it is some work but the cat enjoys it a lot! I am going to inquire with Chewy about the stains and the filter quality though. Other than that, this is the best source of fostering natural drinking behavior. There is definitely enjoyment & health benefits for most cats I assume if you treat/clean this fountain well and regularly. … more
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this is a winner
By ValsGirl on Oct 17, 2021
Our cat Sasha was having issues related to not drinking enough water. A fountain seemed to be a possible way to entice her to drink. WOW! she drinks a lot now. She loves to sit by the fountain for a good part of the day and just watch it and play in the water and drinks like a drunken sailor. In a few days she is like a young kitten again. This fountain is beautiful, heavy and mostly quiet. The only real noise is the water dripping off of the top bowl and it is very soothing.
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Love this fountain
By Grlpowr on Oct 9, 2021
I tried a different fountain but Tommy didn’t. I love the ceramic fountain and so does my two cats Tommy & Frankie. It’s heavy, easy to clean and the running fountain ant loud but has a soothing ambient sound. No more drinking out of the faucet for my two guys thanks to this product. Bu, it’s worth the $
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Great product.
By CeramicFountain on Oct 8, 2021
Ceramic bowl is of great quality and is not too light. Putting together was relatively easy and my cat has already been drinking from it with ease. It takes them a little getting used to but enjoy it overall. It did get slight water stains from where the fountain is, however, is hardly noticeable when the water is going. Overall great product.
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BEAUTIFUL fountain but filters are TRASH!
By dogmom on Sep 19, 2021
I LOVE how this fountain looks but my experience with it has been so horrible that I hate it. My dog also hates it. He is allergic to plastic so I had to replace his WONDERFUL Frisco plastic fountain. Again, the look of this fountain is GREAT, my problem is with the filters. They are thin, extremely cheap quality, and disgusting.
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Modern, Hygienic, Easy
By Ashlea on Sep 11, 2021
We’ve had ours for two months now and love it, and the cats love it too. I find the cats are drinking more regularly because the water is fresher because of the way it pushes the water through the filter. And it’s easy to keep an eye on water levels and clean. Only downside is I wish it held more water but overall I love it. And after learning that ceramic is more hygienic than plastic, it was worth the extra money for the ceramic. Especially since our youngest kitten has gum issues and we’re uncertain what caused it.
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Motor lasted 1 year
By Grace on Sep 18, 2021
It was fine while it lasted, I guess. My cats liked it more than a bowl of water. It wasn't very loud. But then the motor died after about a year of use. I don't expect it last forever, but I was hoping for like 2-3 years at least. Also, it was a HASSLE to clean, though. Lots of nooks and crannies that needed to be thoroughly cleaned, generally about 2-3 times a month.
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Motor stopped working after 4 months
By Motor on Aug 14, 2021
Hello! I was really optimistic about this fountain. It is ceramic, and on the larger size to accommodate the 3 cats now in the household. I replace the filter and clean the fountain every 2-4 weeks. This time when I cleaned the fountain and replaced the filter, the pump no long works. I have tried plugging it into different outlets to see if that would fix the problem and it has not. I also did not clean it any different than I have previously. It is a lot of money to spend on something that only lasts a few months when I can get one that is much cheaper so I don't care as much if I only get a couple months of use out of it. I don't have money to replace this fountain some of you might be Hello! I was really optimistic about this fountain. It is ceramic, and on the larger size to accommodate the 3 cats now in the household. I replace the filter and clean the fountain every 2-4 weeks. This time when I cleaned the fountain and replaced the filter, the pump no long works. I have tried plugging it into different outlets to see if that would fix the problem and it has not. I also did not clean it any different than I have previously. It is a lot of money to spend on something that only lasts a few months when I can get one that is much cheaper so I don't care as much if I only get a couple months of use out of it. I don't have money to replace this fountain some of you might be able to but I was hoping this would last a year or two. … more
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Disappointed
By frustrated on Aug 12, 2021
Okay, I've had a real journey with Drinkwell/PetSafe fountains. I had a mini that lasted three years then started leaking everywhere. Three replacements all leaked the day I took them out of the box. The water would go over the back or from somewhere under the bottom. I could never figure it out. Disappointing after having one carefree for three years. I went to a larger Drinkwell, which was like having a waterfall in the bedroom. That went back into the box the day it arrived. So, I did some research and bought this one on the comments that it was quiet. My cat's corner of the world is my bedroom, as I share housing with my daughter's family. I decided to go ceramic, because I felt it Okay, I've had a real journey with Drinkwell/PetSafe fountains. I had a mini that lasted three years then started leaking everywhere. Three replacements all leaked the day I took them out of the box. The water would go over the back or from somewhere under the bottom. I could never figure it out. Disappointing after having one carefree for three years. I went to a larger Drinkwell, which was like having a waterfall in the bedroom. That went back into the box the day it arrived. So, I did some research and bought this one on the comments that it was quiet. My cat's corner of the world is my bedroom, as I share housing with my daughter's family. I decided to go ceramic, because I felt it would be easier to clean. The mini-drinkwells are a cleaning nightmare with all their crevices. It also seemed as if it would be leakproof. It was far more complicated than it needed to be to put together. The running water sound is nice if you have it in a garden feature. Not in your bedroom near your bed. It's like having the water in the bathroom sink running all night. Do not the creators of these devices plug them in with water running and set them next to their beds at night? I will unplug it at night and plug it in during the day. It was far too expensive a journey to abandon it altogether. I am over the PetSafe fountains as a whole. … more
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Not for my cat.
By Lucy on Aug 11, 2021
My cat loves to drink out of the faucet and I thought it would be perfect. This is a well-made fountain. Unfortunately, it's a bit large for one cat. I placed it near her food bowl for a full week, but she refused to drink from it. I think she's put off by the splashing water. She would only drink from her still water bowl. I may try a different fountain with less splash.
