Drinkwell Platinum Plastic Dog & Cat Fountain, 168-oz
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Having a free-falling fountain instead of a stagnant bowl water is the best way to encourage cats and dogs with a low thirst drive to get the amount of hydration they need to support their kidneys and urinary tracts. The Drinkwell Platinum Pet Fountain gives them that with an extra bit of style. This high-quality fountain hold over one gallon of water and constantly filters and aerates it. The free-falling stream keeps water fresh, encouraging pets to drink more and stay hydrated. Replaceable carbon filters remove all of the bad odor and taste pets find in tap water. Perfect for multi-pet homes!
Key Benefits- 168 oz (1.3 gal) capacity reservoir, ideal for multiple cats and dogs under 60 pounds.
- Patented free-falling water stream with adjustable flow entices pets to drink more.
- Spout and receiving ramp reduce splash and noise.
- Pre-filter catches large particles before they reach the motor.
- Low voltage, 12V system complete with cord tuck and inline disconnect for easy plug removal.
†Capacity is calculated by total volume. When using container, choose a capacity greater than what you need to prevent overfilling and spills.
Premium Carbon Replacement Filters
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Item Number63134
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Dimensions10.5 x 15.75 x 10 inches
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Weight4.89 pounds
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BrandPetSafe, Premier
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LifestagePuppy, Kitten, Adult, Senior
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Breed SizeLarge Breeds, Giant Breeds
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Capacity (Max)†168-oz
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MaterialPlastic
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Assembly RequiredYes
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Tools IncludedNo Tools Required
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CompatibilityPlug-In Power
For best performance, the fountain pump needs to be cleaned every two weeks. When cleaning the pump, we recommend cleaning the fountain and changing the filter as well. Multi-pet households may need to be cleaned more frequently.
Steps | Pump Cleaning Instructions |
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1. | Use your nail or a tool with a small edge to remove the face plate on the end opposite the cord. Please note: the Outdoor Dog Fountain pump face plate slides out. |
2. | Pull up on the small lip to remove the teardrop-shaped stator. |
3. | Remove the impeller by pulling up from underneath it with your finger. |
4. | Clean all parts of the pump using soap and warm water with a small brush, such as a toothbrush. Completely rinse the pump, then reassemble. |
Capacity | Overall Length | Overall Width | Overall Height |
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168-oz | 10.5 inches | 15.75 inches | 10 inches |
How do I clean the fountain?
- Unplug the fountain, dump the water and disassemble the fountain.
- The fountain is dishwasher safe except for the motor and cord. Either wash in the top rack of your dishwasher or hand-wash these parts. If your dishwasher runs too hot, we recommend hand-washing. When hand-washing, use a bottle brush, aquarium brush, soft sponge, or brushes included in the Fountain Cleaning Kit and dish soap. (Please note: if you have the Avalon or Pagoda fountains, the filter housing is hand wash only. It is not dishwasher safe.)
- Remove the motor from the fountain.
- Lift the impeller (looks like a small white propeller) out of the motor. There may be a faceplate cover over the impeller than can be pulled up with a coin or fingernail. Wash the impeller in soapy water, removing hair and other gunk that has collected around it.
- Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. A cotton swab or small toothbrush might work too, or anything that can reach all the way inside of the cavity.
- Rinse all parts well before returning to the fountain.
- Re-assemble fountain, replacing the filter and pre-filter as needed.
- Place the fountain where desired. Fill with water. Re-plug in fountain.
How can I make the filters last longer?
- Clean your fountain at least once a month or more often if needed.
- Replace all of the water in the bowl with fresh water between regular cleanings.
- If your fountain uses a foam filter or pre-filter, clean the pre-filter between regular fountain cleanings.
- Use pre-filtered or purified water to refill the fountain.
Never rinse the filter in soap. Washing your filter will allow the soap to seep into the pores and this cannot be removed, making the filter unusable and unsafe for your pet.
Do I need to use a filter with the fountain? The filter is not required for normal operation of the fountain, but it does significantly improve the overall cleanliness and taste of the water for your pets. The filter removes bad tastes and odors to improve the taste of the water and catches hair and small particles to keep the water cleaner.
Filters are still helpful even if you use filtered water in the fountain. The activated carbon continuously cleans water as it flows through the filter. The pre-filter protects the pump from dirt, fur, drool, and debris.
How do I get my pets to drink from the fountain?
Pets, especially cats, can be a little timid with the fountains at first. This is a new object added to their environment, so give your pet enough time to get used to the fountain at their own pace. This time frame will usually only take a few days, and it is very rare that a pet will refuse to use the product entirely. If your pet prefers to drink running water from the faucet or shower, she will probably get used to the fountain very quickly. Here are a few tips to help transition your pet:
- Set up the fountain without plugging it in. This way your pet can get used to drinking from the fountain without the noise and splash of running water.
- Plug in the fountain for short periods of time, until your pets begin to feel comfortable. Try setting it to a lower flow setting.
- Once your pet is somewhat used to the fountain, remove other water sources.
- If your pet still isn’t interested in the fountain, make it more appealing with some flavoring. Remove the filter from the fountain, then add tuna juice or bouillon to the water until your pet is used to the new product. After that, you can clean the fountain, replace the filter, and refill the fountain with regular water.
How do the filters work? The activated carbon filter removes bad tastes and odors from the water and catches large particles and debris from re-circulating back into the water. The filters do not purify the water. Change them every 2-4 weeks, depending on how many pets use the fountain, to keep the fountain water fresh and clean.
How often should I change the filter? The activated carbon filter should be changed every 2-4 weeks, depending on the number of pets using the fountain. If you have more pets or notice more debris, a slimy feel, or decreased water flow in your fountain, you should clean it more often. Pre-filters can usually be changed less frequently.
What are the filters made of? These filters are similar to filters used in fish tanks. They are safe to use with your pet’s drinking water. The organic activated carbon used in the filters is made of coconut shells.
Why do I need to change the filters? Over time, debris gets stuck in the outer fabric of the filter, making it more difficult for the water to pass through it. The inner part of the filter contains granulated carbon with hundreds or thousands of microscopic holes, which bind to impurities in the water that cause bad tastes and smells. This binding prevents impurities them from returning to the water. Eventually, the holes become clogged and can no longer remove impurities.
Is the plastic in your fountains BPA-free? Yes. All of our plastic fountains and plastic parts are BPA-free, including cords, pumps, and filter housing.
My fountain is overflowing. The Platinum fountain is overflowing due to the reservoir not equalizing and emptying all of the water into the bowl. The Platinum would overflow only if air has access to enter freely. If air is entering the reservoir, the water will not equalize and the reservoir will begin to overflow the fountain. The way air would have access is if the reservoir is damaged, or if there is an air leak caused by a hairline fracture or crack in the reservoir plastic. Troubleshoot a leaking fountain, or purchase a new reservoir.
To make sure you don't fill the fountain with too much water when refilling, make sure to only fill the reservoir tank and not the bowl. Keep the water level filled to the flow control knob.
1-Year Limited Warranty.
Fresher, Cleaner Water
PetSafe Drinkwell pet fountains are designed to encourage your furry friend to drink more water. A continuous circulation system helps prevent bacteria growth so they're a safe oasis of clean water for your pet. They come with replaceable carbon filters that help remove bad tastes and odors. Plus, with a variety of styles and sizes available, you are sure to find the one that's right for your pet and home.


Sized for Larger Pets
PetSafe Drinkwell pet fountains are available in larger sizes, which means they're perfect for bigger pets including large breed dogs—and homes with multiple cats, too! Because every pet loves a clean stream of fresh drinking water on demand. The larger sizes range from 192 ounces to 450 ounces to satisfy even the biggest thirst-quenching needs.
The Classic Style in Plastic
Plastic fountains are a great addition to any home because they can be easily cleaned with the fountain cleaning kit or a non-abrasive cloth or sponge. Most fountains are top-shelf dishwasher safe, too, which means a cleaner fountain with less hassle. Plus, they're all made with BPA-free plastic, so they're completely safe for everyday drinking for your best friend.


The Modern Look in Stainless Steel
Stainless-steel fountains look sleek and stylish in your kitchen, bathroom or anywhere in your home, which is why people love them—and thirsty pets, too. These modern-looking fountains are sturdy and rust-free, while also being easier to clean and keep sanitary. And the best part is, stainless steel is recommended by vets as one of the safest materials for your pet.
Oh, So Chic Ceramic
With elegant designs to match any home decor and colors to brighten your home or blend in, the stylish and chic ceramic fountains keep your pet hydrated and look great anywhere. Plus, they're made with hygienic ceramic that's easy-to-clean and top-shelf dishwasher safe. What more can you ask for in a pet fountain?

Choose Your Thirst-Quenching Style and Size
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Product |
PetSafe Drinkwell Outdoor Pet Fountain |
PetSafe Drinkwell Big Dog Fountain |
PetSafe Drinkwell Everflow Pet Fountain |
PetSafe Drinkwell Platinum Pet Fountain |
PetSafe Drinkwell 360 Pet Fountain |
PetSafe Drinkwell Zen Pet Fountain |
PetSafe Drinkwell Sedona Pet Fountain |
Capacity | 450 ounces | 288 ounces | 192 ounces | 168 ounces | 128 ounces | 128 ounces | 100 ounces |
Recommended Use | Best for Pets of All Sizes and Multiple Pets | Best for Pets of All Sizes and Multiple Pets | Best for Pets of All Sizes and Multiple Pets | Best for Pets of All Sizes | Best for Pets of All Sizes and Multiple Pets | Best for Pets of All Sizes and Multiple Pets | Best for Pets of All Sizes and Multiple Pets |
Material | BPA-Free Plastic | BPA-Free Plastic | BPA-Free Plastic | BPA-Free Plastic | BPA-Free Plastic | Stainless Steel | BPA-Free Plastic Bowl w/ Ceramic Tower |
About PetSafe
Since 1991, PetSafe has been keeping pets safe and making pet owners happy with quality, reliable products. PetSafe is devoted to innovation with a range of products to help you and your pet share the best moments. They make it a point to consult with top trainers, veterinarians and behaviorists and listen to feedback from pet parents so they can continually improve their designs and processes.

Customer Reviews
88% Recommend
88% of reviewersrecommend this product
You've Already Reviewed This Item
917 Reviews
Showing 1-10 of 917 Reviews
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Large capacity
By asmithnp12 on Feb 24, 2021
My cats absolutely love this! We ended up buying two and they are on the sink in the downstairs bathroom and the guest bathroom where they keep jumping on the counters and begging for the sink to be turned on. They run them dry constantly so I'm not sure how much of that is the cats slurping it up or the water circulating and evaporating but we have to refill it at least once a week. There's a really nice valve control that allows you to increase or decrease the flow to your cats comfort level
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IT JUST STOPPED WORKING!!
By Angie on Jan 27, 2021
I had bought this fountain 6 months and a few days ago. I had purchased the 12pk of filters and even got a mag for underneath it. I have 4 large breed dogs. Three of them like it and one doesn’t drink out of it mostly cause he doesn’t like water. One of my dogs absolutely loves it and won’t drink out of any of the water bowls anymore. I cleaned it regularly with taking it apart and kept up on changing the filters. Then today I went in the kitchen and thought how silent it was in there and realized my fountain was not running. It just stopped! DIED! After only 6 months. I always kept water in the bowl and reservoir as to not run or ruin the pump with no water in there when running. No mildew! I had bought this fountain 6 months and a few days ago. I had purchased the 12pk of filters and even got a mag for underneath it. I have 4 large breed dogs. Three of them like it and one doesn’t drink out of it mostly cause he doesn’t like water. One of my dogs absolutely loves it and won’t drink out of any of the water bowls anymore. I cleaned it regularly with taking it apart and kept up on changing the filters. Then today I went in the kitchen and thought how silent it was in there and realized my fountain was not running. It just stopped! DIED! After only 6 months. I always kept water in the bowl and reservoir as to not run or ruin the pump with no water in there when running. No mildew! No mold! No dirt! No slime! Literally NOTHING WRONG. just stopped this morning. TOTALLY UPSET. Was thinking I’d get at least a year out of it. I really hope the manufacturer or chewy helps me replace this fountain. I’m so disappointed. … more
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Super quiet, my cat loves it!
By MKMc on Jan 29, 2021
My cat frequently was going for running water so I decided to invest in a fountain for her and thankfully she loves this one! It took her about a week to get used to seeing water constantly flowing but she loves it now. Shes 8 years old and my only pet. I love the fountain because its almost silent - just the quiet sound of gentle running water (which I do personally enjoy). The little wedge in the middle really keeps the noise down. Every once in a while it makes a "glug" sound when water comes out of the tank in the back but thats very sporadic and has only happened a few times. I'd definitely recommend!
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Super Fountain!!!
By Momcat on Feb 8, 2021 Top 1000 Contributor
We've had at least a dozen different types of fountains for our cats over the years, but this is positively the best one ever. Super easy to set up, whisper quiet & the large water reservoir is a real boon in a multi-cat household like ours. The cats took to it immediately & actually seem to enjoy using it since it caters to both 'faucet drinkers' & 'basin drinkers. This thing is really beautifully designed & we couldn't be happier with our purchase. Highly recommend it!
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The Only Fountain You Need
By Samantha on Jan 24, 2021
I do rescue and have 12 cats, and I’ve been using this fountain since it came out. At one point, I “upgraded” to the Drinkwell 360 and ended up throwing it out because of how easily it clogged, and then went back to my trusty Drinkwell Platinum. Seriously, there’s no improving on perfection. Because of my volume of cats, I end up having to replace the motors of our fountains every five years or so (you can order the motor separately and inexpensively, so you don’t have to replace the whole fountain if the motor burns out) but I don’t consider that a big problem. The fountain itself comes apart very easily for cleaning, and is quiet. If the water runs low, it starts making a terrible noise—which I do rescue and have 12 cats, and I’ve been using this fountain since it came out. At one point, I “upgraded” to the Drinkwell 360 and ended up throwing it out because of how easily it clogged, and then went back to my trusty Drinkwell Platinum. Seriously, there’s no improving on perfection. Because of my volume of cats, I end up having to replace the motors of our fountains every five years or so (you can order the motor separately and inexpensively, so you don’t have to replace the whole fountain if the motor burns out) but I don’t consider that a big problem. The fountain itself comes apart very easily for cleaning, and is quiet. If the water runs low, it starts making a terrible noise—which I consider a bonus, because you’ll know right away if you need to fill it up! My cats love this fountain, and it’s such a godsend for cats with urinary issues because the running water encourages them to drink more. When I worked at a vet, we recommended this fountain for every patient with urinary problems. … more
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Cats Are Drinking From It
By Mick on Jan 12, 2021
I purchased this due to one of five cats being diagnosed with a urinary infection/blockage. Luckily the cat is doing well but he needed to more water in his diet. Even though he would drink from the dog water bowl we thought it would encourage him to drink more. One kitty absolutely loves it and a couple others are drinking more water than they were. He still drinks from the dogs water bowl. I wish I had really looked over the types of these though. I would have preferred a stainless steel bowl and a level indicator to notify me when it’s time to refill. Maybe when this one wears out that will be my next purchase. For now it does what I need to plus all kittys get wet canned food to help their I purchased this due to one of five cats being diagnosed with a urinary infection/blockage. Luckily the cat is doing well but he needed to more water in his diet. Even though he would drink from the dog water bowl we thought it would encourage him to drink more. One kitty absolutely loves it and a couple others are drinking more water than they were. He still drinks from the dogs water bowl. I wish I had really looked over the types of these though. I would have preferred a stainless steel bowl and a level indicator to notify me when it’s time to refill. Maybe when this one wears out that will be my next purchase. For now it does what I need to plus all kittys get wet canned food to help their diet and a few are having fun with the fountain. … more
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Drinkwell water fountain
By Claire on Jan 14, 2021
The drink well platinum fountain for dogs and cats, is one of the best things that ever happened to us. The one we just purchased is a second one, the first one we bought over 20 years ago, from a different company, but we were so impressed with it that when it finally gave up the ghost, I went to chewy and found one exactly like the one we had had forever. Our first one outlived seven cats, three large dogs, two little dogs, and then back to a medium sized dog. All I can say is if you have multiple animals, or one that likes to drink a lot, you can't beat this fountain. It has been a blessing for our household. Well worth every penny you spend for it.
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Awesome drinking fountain!
By Patti on Jan 2, 2021
We bought one of these fountains 8 years ago to encourage our cats to drink more water. Especially male cats can have urinary issues if they don't get enough water. They love it! It works to get their water consumption up! When I am cleaning it, they will sit around just waiting for me to put fresh moving water back down there for them. I just purchased a new fountain because we started having problems with the motor on the previous one. Apparently, I was supposed to be cleaning out the inside of the motor as well as the outside of it. I didn't realize that so I think that's why the motor went bad. Plus, we didn't catch that the water level was low soon enough a couple of times, so We bought one of these fountains 8 years ago to encourage our cats to drink more water. Especially male cats can have urinary issues if they don't get enough water. They love it! It works to get their water consumption up! When I am cleaning it, they will sit around just waiting for me to put fresh moving water back down there for them. I just purchased a new fountain because we started having problems with the motor on the previous one. Apparently, I was supposed to be cleaning out the inside of the motor as well as the outside of it. I didn't realize that so I think that's why the motor went bad. Plus, we didn't catch that the water level was low soon enough a couple of times, so the motor ran very loudly, probably shortening it's life expectancy. In spite of our mistakes, this fountain lasted us 8 years, it's easy to clean, and our cats love water! So worth the price for this fountain!!!! That's why we got the same one again! … more
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We love it!
By Taylor on Feb 12, 2021
I was nervous to buy as I read a few reviews saying it was noisy. However it is almost silent! We are in the same room and can’t hear it unless the room is dead silent. Cats took to it well. It doesn’t splash or anything and they are adjusting quickly. Hopefully the filter holds up well!
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Just okay...
By mwhite on Jan 30, 2021
We have three dogs, so I wanted some fresh-ish water for them. This fountain does filter nicely (even filters my mastiff mix's drool) but the bowl is so small that the water gets EVERYWHERE. I have it on a mat to keep all the water in one place but it's pretty difficult to manage sometimes. If it had a deeper bowl, I think this would be perfect.