Drinkwell Platinum Plastic Dog & Cat Fountain, 168-oz

This fountain started out fine, my cat seemed to be on board with it (which cat owners will know is a challenge in and of itself), so it worked. But as I've had this for a bit of time, it's become more and more of a nightmare. It will regularly overfill the front area and spill over — the manufacturer will tell you this is because of a crack in the tank, it's not, it happens seemingly randomly but often enough to be a pattern. Cleaning it is a CHORE, lots of nooks and crannies, and the way the tank is laid out makes that cleaning process difficult as well. There are specific spots where slime loves to collect, making the water cloudy and unsanitary for your pet. I purchased this thinking This fountain started out fine, my cat seemed to be on board with it (which cat owners will know is a challenge in and of itself), so it worked. But as I've had this for a bit of time, it's become more and more of a nightmare. It will regularly overfill the front area and spill over — the manufacturer will tell you this is because of a crack in the tank, it's not, it happens seemingly randomly but often enough to be a pattern. Cleaning it is a CHORE, lots of nooks and crannies, and the way the tank is laid out makes that cleaning process difficult as well. There are specific spots where slime loves to collect, making the water cloudy and unsanitary for your pet. I purchased this thinking it would be a great way to keep her hydrated, but it has been endlessly frustrating. I would recommend buying something else. … more

Fountain arrived in good condition...fast, easy setup. My pup is not sure she trusts this, I have seen her drink from it but she doesn’t use it as much as I thought. when we are out side she loves to drink from the hose...so I was surprised. This product needs to sit on someting, I use a boot mat, as the bottom and front are always wet. Not sure that this is just from the dogs dribble either.

We have a 4 year old yellow lab who is very active. After researching how to avoid UTI's I read up on a bunch of fountains for a cleaner alternative. We have had this about a week and she loves it. The switch (which is hard to see in the pic) controls the waterfall amount. I set it low so she could get used to it but now it's on high and she loves drinking the waterfall more than the bowl. I have not found any leaks as some mention. Mine was shipped pretty well and I don't see any damage. Bonus is the cord which comes apart in the middle so you don't have to fight with a a wall plug every time. Easy to put together, understand and fill.

Full disclosure - we have 2 dogs (1 med & 1 small) and 2 kittens. We spent the $100 on 2 of these, June of this year. (different floors of the house) - then spent the money for filters. Mistake. I would take them apart every weekend to clean them. I was shocked and grossed out when I opened the cover and saw the filter and water. It was terrible, cloudy and smelled. I found that it was nearly impossible to clean certain parts, the pump/motor was holding something vile and it all smelled how you think. We replaced the filters and I looked at it 4 days later. I found much of the same at that time frame as well. Basically, this item holds, circulates and hides things I do not want anywhere Full disclosure - we have 2 dogs (1 med & 1 small) and 2 kittens. We spent the $100 on 2 of these, June of this year. (different floors of the house) - then spent the money for filters. Mistake. I would take them apart every weekend to clean them. I was shocked and grossed out when I opened the cover and saw the filter and water. It was terrible, cloudy and smelled. I found that it was nearly impossible to clean certain parts, the pump/motor was holding something vile and it all smelled how you think. We replaced the filters and I looked at it 4 days later. I found much of the same at that time frame as well. Basically, this item holds, circulates and hides things I do not want anywhere near my pets....or anyone's for that matter. I emptied the water 4 days later, ran my fingers across the bottom of the watering bowl and it was as if there was lubricant on the bottom - slippery and gross. We do not recommend … more

I’ve had this fountain for just over a year now. It started out well. Cleaning didn’t seem too horrible, cats loved the fountain. But in the past few months, this thing has gotten worse and worse to clean!! I clean it every week. The grime and filth that builds up in the motor and in the filter area literally nauseats me. I have no idea how a fountain can get this filthy but I have never had this issue with any of my fountains before. Not sure if it’s an issue with the filters or what but I would never recommend this fountain. Not to mention it is soooo noisy when it is low on water

My lil guy Humphrey is about the finickiest cat in the universe. I'd begun to notice he was never drinking from his usual water dish even as summer was getting hotter, so naturally I panicked and did some research on better options. I landed on the Platinum Drinkwell fountain and boy am I so glad I did. Humphrey was wary of it at first, but over the course of a week or two he got the hang of it and started drinking way more often. It's well worth it for the boost to your pet's hydration levels alone; but I must say the sound of him lapping at the fountain is also so adorable and makes my heart swell. And sure, you have to take it apart to clean it, but it's a simple process and again, is well My lil guy Humphrey is about the finickiest cat in the universe. I'd begun to notice he was never drinking from his usual water dish even as summer was getting hotter, so naturally I panicked and did some research on better options. I landed on the Platinum Drinkwell fountain and boy am I so glad I did. Humphrey was wary of it at first, but over the course of a week or two he got the hang of it and started drinking way more often. It's well worth it for the boost to your pet's hydration levels alone; but I must say the sound of him lapping at the fountain is also so adorable and makes my heart swell. And sure, you have to take it apart to clean it, but it's a simple process and again, is well worth it. This fountain is officially picky cat-approved! … more

Thought it was great...for the first 2 days. The issue with this is if you have a dog that slobbers at all, the pump pulls the water directly from the bowl, pushes it up a tube to the filter, where all the congealed slobber collects-blocking the filter. So it flows over the to of the filter and recirculates slimy, slobbery water that hasn’t been filtered at all. This means you have to fully clean it and rinse the filter every day and then replace the clogged filter about once a week. Also, this is not appropriate for large dogs. I have a Weimaraner that can empty this in one go so we have to refill it multiple times a day.

I purchased this water fountain for my cats. They loved it. However, after several months the water would continuously overflow. Chewy replaced it and sent me a new one. After 4 months, the exact same thing happened. Chewy refunded the money so they were great to work with but I obviously would not recommend this water fountain.

I am not sure if I got a faulty product but this thing has leaked so bad, I’ll think it’s fine and refill it but everytime I refill the back station it overflows all over onto my floor as it is going Into the main section. There’s no space between the water and the edge. It’s sad because my cats do love this fountain and when I have to turn it off they get upset but the water on my floor is insane.

We've only had this item for a couple of weeks but so far it's been great. Water flows real well and we love the flow control valve. We have two cats and one Border Collie. The kitties took to it right away - in fact they love to play in the continually flowing water. The dog - not so much. Since the cats took to it so quickly, our thought is that our pup figures this is a cat toy and not meant for him. We're hoping that changes over time and that he will begin to use it too. Our only concern - and it's not a big one - is that per the inclosed pamphlet, there was to be a pre-filter included that was to be installed next to the water control valve. One was not included with ours. The We've only had this item for a couple of weeks but so far it's been great. Water flows real well and we love the flow control valve. We have two cats and one Border Collie. The kitties took to it right away - in fact they love to play in the continually flowing water. The dog - not so much. Since the cats took to it so quickly, our thought is that our pup figures this is a cat toy and not meant for him. We're hoping that changes over time and that he will begin to use it too. Our only concern - and it's not a big one - is that per the inclosed pamphlet, there was to be a pre-filter included that was to be installed next to the water control valve. One was not included with ours. The larger filter was included and it works great. It would just have been nice to have that extra little pre-filter to filter out any litter sand the kitties may get in their paws. Very happy with this product! … more