Customer Reviews

88 Reviews 88 Reviews 4.4 out of 5 Stars

96% Recommend

96% of reviewersrecommend this product

4.4 / 5

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Drinkwell Stoneware Avalon Pet Fountain

Drinkwell Stoneware Avalon Pet Fountain

  • Most Helpful Positive Review

    Read All 74 Positive Reviews

    Great Job But Delicate

    By Reneelynn on Mar 19, 2019

    I bought this product for my big doggies. I've had it for awhile and the stem broke on it. So I glued it back on and it works fine. Yesterday a puppy was visiting and took a chunk out of the side. I was able to glue it back together. I think stainless steel might be a better option, less likely to break I bought this product for my big doggies. I've had it for awhile and the stem broke on it. So I glued it back on and it works fine. Yesterday a puppy was visiting and took a chunk out of the side. I was able to glue it back together. I think stainless steel might be a better option, less likely to break! But my dogs do love it!!! … more

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  • Most Helpful Critical Review

    Read All 14 Critical Reviews

    Lasted About A Month

    By DebsCats on Dec 27, 2018

    It's really pretty. My cats love the plastic one but since it can be seen by anyone that comes in my house I figured I'd dress it up a bit. This one didn't live up to the old plastic one. It sounded like Niagara falls in my dining room and you can hear it over the tv. Then it quit. I am going to replace It's really pretty. My cats love the plastic one but since it can be seen by anyone that comes in my house I figured I'd dress it up a bit. This one didn't live up to the old plastic one. It sounded like Niagara falls in my dining room and you can hear it over the tv. Then it quit. I am going to replace it with another plastic one because I can replace the pump and they did love that one. For now I'll just deal with the water in the pretty red bowl. No fountain. They really need to work on the fountains, the pumps are awful. Too bad. … more

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5 Reviews

Showing 5 Reviews

  • 3 out of 5 stars

    Nice but Noisy

    By on

    This fountain is quite attractive, but it is rather noisy. I usually keep my cat's water in my bedroom; now I need to move it due to the loud sound of the falling water.

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  • 3 out of 5 stars

    Dog has a drinking problem

    By on

    This fountain is lovely, aesthetic, and quiet. Our cats use it without problem, however our 25 pound Pomeranian mix has trouble with it. He drinks out of the bottom of the bowl, and because it is relatively narrow, he has to tilt his head in a way that water dribbles out of the side of his mouth and onto the floor. We're working on training him to drink out of the top of the fountain instead, but it's slow going. In the meantime, we've put the fountain on a tray.

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  • 3 out of 5 stars

    Great for a year or so!

    By on

    This thing worked really well for over a year, then stopped pushing water through as well. Eventually it just stopped working. I now use just the bowl for water and threw out the motor, etc.

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  • 3 out of 5 stars

    Need to be able to take the pump apart to clean

    By on

    Love the fountain but hate the pump. I've had this fountain a little over 2 weeks and the fountain isn't running like it did at first. I changed the water and cleaned everything after the 1st week. The 2nd week it wasn't running as good so I tried to take the pump apart to clean that out but can't get it apart. For the money I paid the pump should be able to come apart to clean. That is why I'm giving this a 3 star. This was for my cat who doesn't get the water dirty.

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  • 3 out of 5 stars

    Worked great for a week.. then started slowing

    By on

    One of my two cats is only a fountain drinker. After failing with some drinkwell options tried this one,..... she loved it. But she woke me up about 5 days after installing and showed me no water was really flowing ... very low drip/stream. Went from loud stream flow to almost silent. Took apart and cleaned per recommendations.. only one week... not dirty but did the multi step process anyway. Worked better for a few days. Then again NO decent FLOWING WATER, Called mfr and they said it can happen if dirty and if parts are broken... checked and it isnt. Called Chewy and they are replacing free. Said to donate the one not working well to shelter and perhaps they can use it some way. I One of my two cats is only a fountain drinker. After failing with some drinkwell options tried this one,..... she loved it. But she woke me up about 5 days after installing and showed me no water was really flowing ... very low drip/stream. Went from loud stream flow to almost silent. Took apart and cleaned per recommendations.. only one week... not dirty but did the multi step process anyway. Worked better for a few days. Then again NO decent FLOWING WATER, Called mfr and they said it can happen if dirty and if parts are broken... checked and it isnt. Called Chewy and they are replacing free. Said to donate the one not working well to shelter and perhaps they can use it some way. I saw others have this issue and hope the new one takes care of that. Otherwise back to a low end drinkwell. … more

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