Customer Reviews

88 Reviews 88 Reviews 4.4 out of 5 Stars

96% Recommend

96% of reviewersrecommend this product

4.4 / 5

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Drinkwell Stoneware Avalon Pet Fountain

Drinkwell Stoneware Avalon Pet Fountain

  • Most Helpful Positive Review

    Read All 74 Positive Reviews

    Great Job But Delicate

    By Reneelynn on Mar 19, 2019

    I bought this product for my big doggies. I've had it for awhile and the stem broke on it. So I glued it back on and it works fine. Yesterday a puppy was visiting and took a chunk out of the side. I was able to glue it back together. I think stainless steel might be a better option, less likely to break I bought this product for my big doggies. I've had it for awhile and the stem broke on it. So I glued it back on and it works fine. Yesterday a puppy was visiting and took a chunk out of the side. I was able to glue it back together. I think stainless steel might be a better option, less likely to break! But my dogs do love it!!! … more

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  • Most Helpful Critical Review

    Read All 14 Critical Reviews

    Lasted About A Month

    By DebsCats on Dec 27, 2018

    It's really pretty. My cats love the plastic one but since it can be seen by anyone that comes in my house I figured I'd dress it up a bit. This one didn't live up to the old plastic one. It sounded like Niagara falls in my dining room and you can hear it over the tv. Then it quit. I am going to replace It's really pretty. My cats love the plastic one but since it can be seen by anyone that comes in my house I figured I'd dress it up a bit. This one didn't live up to the old plastic one. It sounded like Niagara falls in my dining room and you can hear it over the tv. Then it quit. I am going to replace it with another plastic one because I can replace the pump and they did love that one. For now I'll just deal with the water in the pretty red bowl. No fountain. They really need to work on the fountains, the pumps are awful. Too bad. … more

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61 Reviews

Showing 1-10 of 61 Reviews

  • 5 out of 5 stars

    They love it!!:)

    By on

    So far, it works very well. It makes a light tinkling noise that is probably considered “white noise.” I am sensitive to sounds, and it does not bother me. I got the fountain specifically for my cat, Izzy. She LOVES drinking out of the sink. We put in a water softener, and our vet says water with softener is not good for her to drink. She will drink out of a bowl, but she’s crazy about the sink! Now, she drinks Poland Spring water from the fountain, and I think she enjoys it almost as much as the sink. Our other cat, Ziva, really likes the fountain, too. I hope it lasts for a very long time.

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  • 5 out of 5 stars

    A must have!

    By on

    Thank u so much for your suggestion of this fountain. My 3 fur babies absolutely love it! Keeps water cold longer ,dish stays clean way longer & my cats drink more water now than ever! By far & above the BEST fountain I have ever purchased! Love love love it! Thank u for being the best pet place ever!

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  • 5 out of 5 stars

    Looks good - will my cats use it? work in progress

    By on

    This is pretty much the best pet fountain on the market--easy to clean because it is ceramic and looks very nice. I also bought a handful of filters (which were cheap). The thing is that my adorable cats were a bit scared of it when it is plugged in! So we unplugged it and after a few days they gathered the courage to use it. We plug it in, and another few days, they will come close. But we will see if they will actually drink from it when it is plugged. I will not give up, I am just saying that you might need to train your cats to get to drink from it!

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  • 5 out of 5 stars

    My Sick Cat Loves This Fountain!

    By on

    My beloved Mo has kidney disease and needs constant hydration- and this fountain has been a godsend and he loves it! Very quiet and soothing. For cats who haven't used a moving water bowl - leave it unplugged the first few days to let them become accustomed to it before starting it flowing. Wonderful product!

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  • 5 out of 5 stars

    Awesome Drinking Fountain

    By on

    Not only do my cats like this lovely fountain but I do as well! It is very easy to put together, easy to clean and has the added benefit of a lovely waterfall in the background which I find relaxing! Wonderful!

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  • 5 out of 5 stars

    Beautifully Zen!

    By on

    Beautiful fountain! Takes up reasonably small space. My cats love it! It has a lovely fountain sound. As I would expect from Chewy—arrived quickly and in perfect condition.

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  • 5 out of 5 stars

    Worth the Money!

    By on

    Time is money! This is my third pet fountain, and by far the best! Cleans up WAY easier then plastic it even stainless fountains, and with the extra pump filter, stays cleaner longer. No more scrubbing invisible slime... it does occur, but not nearly as often and wipes right off with soap & water. Much easier to assemble & disassemble for cleaning than the others too. Plus it doesn’t move around at all & splash too much when my large cat paws at it. He seems to like it better than the others too. Ceramic is the way to go!

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  • 5 out of 5 stars

    Attractive and they like it and it’s better than plastic

    By on

    It is noisier than the platinum, but I have it in the laundry area. Was worried (they’ve had a drink we’ll platinum for years), but it only took less than a day for adjustments. The clean up is so much easier.

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  • 5 out of 5 stars

    Love this fountain

    By on

    The cat loves it, the dog loves it, I love the fact that I am getting rid of the plastic in my house, no more moldy water bowls! It is attractive and unobtrusive at the same time. Great product!

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  • 5 out of 5 stars

    Really great fountain!

    By on Top 10 Contributor

    I love this fountain! After a month, it's still working perfectly with no problems. Set-up and cleaning is so simple with the easy to follow instructions that were included. My 3 yr. old guy started drinking from it as soon as it was filled. He was a faucet drinker so he adapted very easily. It took almost a month before my 4 yr. old girl stopped looking at it as something that was going to attack her at any moment. She finally realized it was harmless & took a drink. Now she loves it! My 3 yr. old guy (also a faucet drinker that refuses to drink from a bowl) loves to lay by it, watch and paw at the water flow but I've never seen him drink from it. Sadly, he still cries by the bathroom faucet I love this fountain! After a month, it's still working perfectly with no problems. Set-up and cleaning is so simple with the easy to follow instructions that were included. My 3 yr. old guy started drinking from it as soon as it was filled. He was a faucet drinker so he adapted very easily. It took almost a month before my 4 yr. old girl stopped looking at it as something that was going to attack her at any moment. She finally realized it was harmless & took a drink. Now she loves it! My 3 yr. old guy (also a faucet drinker that refuses to drink from a bowl) loves to lay by it, watch and paw at the water flow but I've never seen him drink from it. Sadly, he still cries by the bathroom faucet until I turn it on for him. I haven't given up hope on him yet. It took my girl a month so maybe 2 months for him? :( Cleaning the pump is very simple. I do it once a week. It's easy to take apart and I just use a small dental brush (made for cleaning between teeth) to get in all the small areas. It works great and they are very inexpensive for a whole pack. I do have a water softener so I'm sure that makes cleaning my fountain much easier. No hard water build up to deal with. The entire fountain cleaning process only takes about 10 minutes. It's 10 minutes a week well spent, to keep the fountain running perfectly! … more

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