Important: To prevent the occurrence of skin irritations, the collar receiver should never be worn for more than 12 hours per day. Should your dog experience skin irritations from over exposure to the contact points, remove the collar receiver unit immediately and stop using your e-collar until all skin irritations are completely healed.
E-Collars can be used to reinforce commands your dog already knows or as a learning sensation when paired with leash pressure. It is not a replacement for basic leash obedience training, but a tool to allow you to better communicate with your dog.
For best results, use the least amount of stimulation required to get the attention of your dog. A calm and consistent approach to training will always produce better long term results.
It is highly recommended that aggressive dogs be taken to a professional trainer for evaluation before e-collar use.
First time users should immerse themselves in learning about the proper techniques or seek a professional e-collar trainer. The technique used in the initial introduction of the e-collar is very important to the success of e-collar training.
Do not allow the batteries to get hot or be fully discharged, store at room temperature and 50% capacity charge.
My Receiver / Transmitter is not turning on. Make sure the collar receiver is fully charged. Collar receiver light should turn green when the battery is connected to the charger.
My Receiver is not responding. Check Receiver’s indicator light is blinking green and Transmitter LCD is on. Check to make sure the collar receiver’s indicator light is red when the stimulation button is pressed. Try pairing/syncing the transmitter to the receiver.
The receiver doesn't seem to provide stimulation to the dog. Remove Contact points from Receiver. Connect Test Light to the receiver and test for stimulation. If the test light is blinking, receiver is providing stimulation.
Max range of device has been decreased. Check Transmitter’s battery condition. Working range decreases when the battery level is low. Keep your fingers from touching the antenna. See the bottom of page 8 for the proper technique to maximize range.
You cannot change the stimulation level for of the remote. Make sure 1D or 2D on transmitter LCD is blinking. If 1D or 2D icons are solid, you cannot change stimulation. You can unlock the stimulation at any time by pressing the stimulation knob for 2 seconds.