Customer Reviews

Rating: 3.0 of 5 stars 34 Reviews 34 Reviews 3 out of 5 Stars

62% Recommend

62% of reviewersrecommend this product

Rating: 3.0 of 5 stars 3 / 5

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Findster Duo+ Dog & Cat GPS Tracker & Activity Monitor + 1 Year Subscription

Findster Duo+ Dog & Cat GPS Tracker & Activity Monitor + 1 Year Subscription

  • Most Helpful Positive Review

    Read All 16 Positive Reviews

    Happy with it :)

    By JoseK on Aug 26, 2020

    Fantastic device! Have to charge it often but its accuracy is well worth the trouble, especially after the last update. It's amazing how well it pinpoints my dog's location!

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  • Most Helpful Critical Review

    Read All 18 Critical Reviews

    Doesn't track in forest

    By newfmom on Aug 30, 2020

    I really was hopeful that this would work for us, but it doesn't. We live in an area without cell service, so we're limited in which pet trackers are options. The reliance on module to module communication seemed like it would solve our problem. Unfortunately, the Findster Duo doesn't. It will track I really was hopeful that this would work for us, but it doesn't. We live in an area without cell service, so we're limited in which pet trackers are options. The reliance on module to module communication seemed like it would solve our problem. Unfortunately, the Findster Duo doesn't. It will track our dog if he is within sight on our walks, but if he's more than about 1/8th to a 14th of a mile away--and we can't see him--the guardian module loses connection with the pet module and we can't track him. We walk in a forested area with some hills, so I wasn't expecting the device to work at the 3 mile level, but I was expecting something more than 1/8th of a mile. For us, it just doesn't work. It quickly loses connection and it's often slow to update the dogs position when it is connected. A couple smaller issues. First, the support is only by email. The response is usually within 24 hours, but they don't appear to work on the weekends. Not a deal breaker, but a little annoying Second, the device was accurate tracking the path of our walks, but not the distance. For walks around 1 mile it was accurate, but when we'd walk 3-4 miles, the path shown was accurate, but the distance was way off. Not a big deal for us--we only wanted to be able to track our dog if he ran after a deer and was out of sight. But, if you're interested in accurately tracking your pet's activity, I don't think this is the best device. … more

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34 Reviews

Showing 21-30 of 34 Reviews

  • 1 out of 5 stars

    Display not clear or precise enough

    By on

    The following are things I didn't like about this. 1) You must start the walk before tracking can begin. 2) Tracking does not update quickly enough to track a fast moving dog in real time. 3) Battery dies very quickly, even when not in use. Must recharge before every outting. 4) Tracking is not clear. If the dog is in the woods on or near a trail, the trail is not shown. Instead, all you see are trees. While you have the rough direction of your dog, figuring out how to get there is challenging. 5) Clunky. It bulges out off the side of the collar and can get caught and pulled off. We actually lost one of the bases this way while not tracking. 6) Not use friendly programming. Things I did like The following are things I didn't like about this. 1) You must start the walk before tracking can begin. 2) Tracking does not update quickly enough to track a fast moving dog in real time. 3) Battery dies very quickly, even when not in use. Must recharge before every outting. 4) Tracking is not clear. If the dog is in the woods on or near a trail, the trail is not shown. Instead, all you see are trees. While you have the rough direction of your dog, figuring out how to get there is challenging. 5) Clunky. It bulges out off the side of the collar and can get caught and pulled off. We actually lost one of the bases this way while not tracking. 6) Not use friendly programming. Things I did like 1) No monthly payment 2) Gives at least a vague idea of where your dog is if you remembered to charge it, start the walk, and keep your phone on you with the tracker. … more

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  • 3 out of 5 stars

    Has Some Fixable Problems

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    I live in an area that has spotty-to-no cellular coverage, so the Findster Duo+ seemed perfect. After using it for a couple of weeks, I like but do not love it. Here's why: The Good - It works pretty well in a mountainous, forested environment. Range is not an issue. Accuracy is good enough, about what I expected from GPS in a less-than-ideal environment. - The "your order has shipped" email was really cute. Big companies have lawyers that stomp out all such fun. The Bad: - They force you to draw a virtual fence with the map zoomed out, so you can't draw it accurately? Why? Because GPS isn't accurate. So you end up with two sources of inaccuracy instead of one. It's like saying I live in an area that has spotty-to-no cellular coverage, so the Findster Duo+ seemed perfect. After using it for a couple of weeks, I like but do not love it. Here's why: The Good - It works pretty well in a mountainous, forested environment. Range is not an issue. Accuracy is good enough, about what I expected from GPS in a less-than-ideal environment. - The "your order has shipped" email was really cute. Big companies have lawyers that stomp out all such fun. The Bad: - They force you to draw a virtual fence with the map zoomed out, so you can't draw it accurately? Why? Because GPS isn't accurate. So you end up with two sources of inaccuracy instead of one. It's like saying "this gun isn't accurate, so we'll only let you use an inaccurate sight". - The product is only "indicated" (recommended) for walks. Yet they have the virtual fence feature, which clearly isn't for walks. I think pet monitoring, with the aid of a virtual fence, is something a lot of people would want. - The units recharge through magnetic connectors that would be super cool if they worked well. Unfortunately, they don't. I usually have to fiddle with them a little or a lot to get the units to charge, even after cleaning the connectors with alcohol, per instructions. - They're trying to be FitBit for pets. My phone is constantly giving notifications that my dog earned this badge or that badge. There's nothing in the instructions about how to turn these silly notifications off. - You literally cannot end a "walk" (tracking mode) without having both units close to your phone. So every time my wife drives off with my dog riding shotgun, I can't end the "walk" until he gets back. Annoying. - Actual battery life when tracking is less than 12 hours. As the batteries age, it will be even less. There's a place with the Findster app to send feedback, so I sent some of the above observations as suggested improvements. The response? "Please do not send us multiple messages..." Obviously, the company wasn't too receptive to my ideas. Bottom line, the hardware works well, and it's a really good solution when you can't or don't want to use cellular-based tracking. All of the issues I have could be fixed with updated software, IF the company is listening. … more

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  • 5 out of 5 stars

    Lovely 951

    By on

    Chewy is the best! LOVE MY PRODUCT!! I dont stress anymore, i feel at peace knowing where my dog is at all times.

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  • 3 out of 5 stars

    Not great for every day use

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    I got this because my dog had run away and was gone for two hours so I was worried about her getting hit by a car. I live in a suburban neighborhood so I wanted to use it daily, for when the dogs are in the yard or hanging out off-leash. Unfortunately there's some connectivity issues and tracking can only be started/stopped when the modules are close to you. If I forgot to end tracking, it would drain the battery really quickly. If you're diligent about starting tracking and ending and charging the battery, then it could definitely work for daily use. Do not recommend for country dogs or if you're worried about your dog running away. Do recommend for off-leash walks or general activity tracker I got this because my dog had run away and was gone for two hours so I was worried about her getting hit by a car. I live in a suburban neighborhood so I wanted to use it daily, for when the dogs are in the yard or hanging out off-leash. Unfortunately there's some connectivity issues and tracking can only be started/stopped when the modules are close to you. If I forgot to end tracking, it would drain the battery really quickly. If you're diligent about starting tracking and ending and charging the battery, then it could definitely work for daily use. Do not recommend for country dogs or if you're worried about your dog running away. Do recommend for off-leash walks or general activity tracker. PROS: - affordable (no monthly fee) - great for intermittent use or only for activity tracking - great for those talking their dogs on off-leash excursions CONS: - short battery life when tracking - not possible to beginning tracking dog unless they're next to you - issues ending walks if the dog isn't near you - attachment came off one of the dogs and the battery died so I lost one of the dog modules … more

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  • 5 out of 5 stars

    Purchased Findster for cat who goes out occasionally

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    This is the first tracker we’ve purchased for our cat who likes to wander in the woods. After a few weeks use, we’ve found Gps to be sufficient in tracking his movements and finding him when we want him inside. I would recommend it. Be aware it runs on Bluetooth so it does drain your cell phone battery. It would be nice if it pinged or made some sound when nearing location of pet.

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  • 3 out of 5 stars

    Cat tracker

    By on

    The item works, if don't want the monthly fee, to me its a little to big for cats. But it works great.

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  • 1 out of 5 stars

    Not Reliable

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    I purchased this in the event my dog got lost again (she was lost for 20 hrs tangled in brush 1/4 mile from the house). She rarely barks. I live on 280 acres, mostly lightly wooded. For the last two weeks have been testing this product by walking my dog on leash. Works good, tracking movements as long as I am in the open field. As soon as I walk on a well maintained, tractor wide trail, I lose connection and do not pick up the connection again until I am in a totally open sky. Depending on the direction I walk, I lose connection within 20-30 ft of house.

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  • 2 out of 5 stars

    The tracker itself

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    The tracker itself it's to big for my dog and I have a pitbull it sticks out to much not a fan and the app it's a bit slow on updating. Not the biggest fan of it .

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  • 5 out of 5 stars

    Excellent product for peace of mind

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    We live in a sparsely populated area and have a young male rescue dog that chases any wildlife in the area. I have tried the electric fence with the collar that terrified him. He's an inside dog now and he paced the backyard fence we thought might solve the problem. He loves to run and it was frustrating. We worried he would stray too far and not be able to find his way home. This is such a great solution because we can see exactly where he is. If he doesn't respond to a whistle and continues to move further away we can immediately walk toward his location. He had begun to realize ignoring the call doesn't work anymore and turns toward home. We have peace of mind and he can run free again. We We live in a sparsely populated area and have a young male rescue dog that chases any wildlife in the area. I have tried the electric fence with the collar that terrified him. He's an inside dog now and he paced the backyard fence we thought might solve the problem. He loves to run and it was frustrating. We worried he would stray too far and not be able to find his way home. This is such a great solution because we can see exactly where he is. If he doesn't respond to a whistle and continues to move further away we can immediately walk toward his location. He had begun to realize ignoring the call doesn't work anymore and turns toward home. We have peace of mind and he can run free again. We are all very grateful for this product! … more

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  • 4 out of 5 stars

    Great GPS for my dog

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    Love this GPS. Except, a little slow update tracking. So, I thought my dog in my yard but actually she was out... but still pretty good. I could easy to figure out she went to behind if my house or front of my house. I have 4.5 acres and this GPS telks me which direction she run to. Wish this GPS have talking mode or alarm mode then my dog went out safty zone, buzz or make sound on her device. I get buzz my phone tho...

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