Customer Reviews

Rating: 3.0 of 5 stars 31 Reviews 31 Reviews 3.1 out of 5 Stars

65% Recommend

65% of reviewersrecommend this product

Rating: 3.0 of 5 stars 3.1 / 5

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Findster Duo+ Dog & Cat GPS Tracker & Activity Monitor + 1 Year Subscription

Findster Duo+ Dog & Cat GPS Tracker & Activity Monitor + 1 Year Subscription

  • Most Helpful Positive Review

    Read All 15 Positive Reviews

    Peace of mind

    By Jackel10 on May 4, 2020

    We got 2 findsters, one for cat and one for horse. It tracks well and we are in a mountainous rural area. I can let my horses out and know where they are and if the cat strays outside the virtual perimeter fence I get an alarm on my cell phone. Easy to use. Just wish the batteries lasted longer.

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  • Most Helpful Critical Review

    Read All 16 Critical Reviews

    Unreliable and short battery life

    By LuaM on Aug 4, 2020

    I got this product because my cat would get out in a coyote infested area. I was interested in creating a virtual fence so I would know when she got out. It is called findster so I figured it would help track where my pet was. After ordering one from the findster site almost two months ago (which I have I got this product because my cat would get out in a coyote infested area. I was interested in creating a virtual fence so I would know when she got out. It is called findster so I figured it would help track where my pet was. After ordering one from the findster site almost two months ago (which I have still not received) I ordered one from chewy. We put it on yesterday and while my cat and I laid on my bed it was sending me alerts that she was all over the place at least a hundred feet away. The battery died after less than 24 hours after being fully charged. I will be seeing how to return this item. … more

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3 Reviews

Showing 3 Reviews

  • 3 out of 5 stars

    Has Some Fixable Problems

    By on

    I live in an area that has spotty-to-no cellular coverage, so the Findster Duo+ seemed perfect. After using it for a couple of weeks, I like but do not love it. Here's why: The Good - It works pretty well in a mountainous, forested environment. Range is not an issue. Accuracy is good enough, about what I expected from GPS in a less-than-ideal environment. - The "your order has shipped" email was really cute. Big companies have lawyers that stomp out all such fun. The Bad: - They force you to draw a virtual fence with the map zoomed out, so you can't draw it accurately? Why? Because GPS isn't accurate. So you end up with two sources of inaccuracy instead of one. It's like saying I live in an area that has spotty-to-no cellular coverage, so the Findster Duo+ seemed perfect. After using it for a couple of weeks, I like but do not love it. Here's why: The Good - It works pretty well in a mountainous, forested environment. Range is not an issue. Accuracy is good enough, about what I expected from GPS in a less-than-ideal environment. - The "your order has shipped" email was really cute. Big companies have lawyers that stomp out all such fun. The Bad: - They force you to draw a virtual fence with the map zoomed out, so you can't draw it accurately? Why? Because GPS isn't accurate. So you end up with two sources of inaccuracy instead of one. It's like saying "this gun isn't accurate, so we'll only let you use an inaccurate sight". - The product is only "indicated" (recommended) for walks. Yet they have the virtual fence feature, which clearly isn't for walks. I think pet monitoring, with the aid of a virtual fence, is something a lot of people would want. - The units recharge through magnetic connectors that would be super cool if they worked well. Unfortunately, they don't. I usually have to fiddle with them a little or a lot to get the units to charge, even after cleaning the connectors with alcohol, per instructions. - They're trying to be FitBit for pets. My phone is constantly giving notifications that my dog earned this badge or that badge. There's nothing in the instructions about how to turn these silly notifications off. - You literally cannot end a "walk" (tracking mode) without having both units close to your phone. So every time my wife drives off with my dog riding shotgun, I can't end the "walk" until he gets back. Annoying. - Actual battery life when tracking is less than 12 hours. As the batteries age, it will be even less. There's a place with the Findster app to send feedback, so I sent some of the above observations as suggested improvements. The response? "Please do not send us multiple messages..." Obviously, the company wasn't too receptive to my ideas. Bottom line, the hardware works well, and it's a really good solution when you can't or don't want to use cellular-based tracking. All of the issues I have could be fixed with updated software, IF the company is listening. … more

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  • 3 out of 5 stars

    Not great for every day use

    By on

    I got this because my dog had run away and was gone for two hours so I was worried about her getting hit by a car. I live in a suburban neighborhood so I wanted to use it daily, for when the dogs are in the yard or hanging out off-leash. Unfortunately there's some connectivity issues and tracking can only be started/stopped when the modules are close to you. If I forgot to end tracking, it would drain the battery really quickly. If you're diligent about starting tracking and ending and charging the battery, then it could definitely work for daily use. Do not recommend for country dogs or if you're worried about your dog running away. Do recommend for off-leash walks or general activity tracker I got this because my dog had run away and was gone for two hours so I was worried about her getting hit by a car. I live in a suburban neighborhood so I wanted to use it daily, for when the dogs are in the yard or hanging out off-leash. Unfortunately there's some connectivity issues and tracking can only be started/stopped when the modules are close to you. If I forgot to end tracking, it would drain the battery really quickly. If you're diligent about starting tracking and ending and charging the battery, then it could definitely work for daily use. Do not recommend for country dogs or if you're worried about your dog running away. Do recommend for off-leash walks or general activity tracker. PROS: - affordable (no monthly fee) - great for intermittent use or only for activity tracking - great for those talking their dogs on off-leash excursions CONS: - short battery life when tracking - not possible to beginning tracking dog unless they're next to you - issues ending walks if the dog isn't near you - attachment came off one of the dogs and the battery died so I lost one of the dog modules … more

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  • 3 out of 5 stars

    Cat tracker

    By on

    The item works, if don't want the monthly fee, to me its a little to big for cats. But it works great.

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