Customer Reviews

Rating: 4.5 of 5 stars 41 Reviews 41 Reviews 4.6 out of 5 Stars

88% Recommend

88% of reviewersrecommend this product

Rating: 4.5 of 5 stars 4.6 / 5

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Frisco 55-in Faux Fur Cat Tree & Condo

Frisco 55-in Faux Fur Cat Tree & Condo

  • Most Helpful Positive Review

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    Almost Perfect

    By Sunny on Nov 23, 2021

    Beautiful cat tree, easy to put together with one exception. The bolt inside the box part doesn’t have a nut or locking bolt to hold it in so it does nothing to hold the box on. I am going to the hardware store today to get a longer bolt, and a locking washer. A person shouldn’t have to modify an Beautiful cat tree, easy to put together with one exception. The bolt inside the box part doesn’t have a nut or locking bolt to hold it in so it does nothing to hold the box on. I am going to the hardware store today to get a longer bolt, and a locking washer. A person shouldn’t have to modify an engineering design flaw in a brand new product … more

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  • Most Helpful Critical Review

    Read All 5 Critical Reviews

    Great Customer Service with Assembling & Exchanging Tree

    By Susan on Sep 4, 2021

    FIRSTLY we are repeat customers having been very happy with our 1st cat tree of 4 years! We had a problem figuring out the directions of this one and customer service was able to look up specs and help us thru it - VERY NICE! However one of the posts had stripped threads and would not securely screw FIRSTLY we are repeat customers having been very happy with our 1st cat tree of 4 years! We had a problem figuring out the directions of this one and customer service was able to look up specs and help us thru it - VERY NICE! However one of the posts had stripped threads and would not securely screw together so Chewy offered to replace free of charge. We also realized our cats that no interest in this super fuzzy type faux fur finish and decided to purchase a carpeted one from chewy as was our initial tree. … more

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