Customer Reviews

Rating: 4.7 of 5 stars 748 Reviews 748 Reviews 4.8 out of 5 Stars

98% Recommend

98% of reviewersrecommend this product

Rating: 4.7 of 5 stars 4.8 / 5

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Frisco 76-in XXL Heavy Duty Cat Tree

Frisco 76-in XXL Heavy Duty Cat Tree

  • Most Helpful Positive Review

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    great cat tree!

    By raes on May 18, 2022

    i love this thing! it was a lot of pieces to assemble but wasn't toooo complicated. definitely helps to have an extra set of hands (or two) to help put together. it is super sturdy, and comes with wall attachments if you need them. i have not used them and it seems to be solid, i have had two cats playing i love this thing! it was a lot of pieces to assemble but wasn't toooo complicated. definitely helps to have an extra set of hands (or two) to help put together. it is super sturdy, and comes with wall attachments if you need them. i have not used them and it seems to be solid, i have had two cats playing on it together with no issues. they love all the different levels and the big scratch post part! a great deal, and works great for my medium sized cats. they aren't particularly big/heavy but a lot of other towers seem like they are designed for kittens and end up being too small, but not this one! i also love the color of this one and it fits nicely in my living room without taking too much space. highly recommend! … more

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  • Most Helpful Critical Review

    Read All 42 Critical Reviews

    Terrible customer service from Frisco

    By Phylicia on Mar 31, 2022

    The screw that is supposed to be used to attach the bottom cat condo is too short. So I used one of the other screws that did fit. This left me short of a screw to finish the very last platform. I called to ask how I could get replacement hardware and was told I would have to dissemble this 60+ pound The screw that is supposed to be used to attach the bottom cat condo is too short. So I used one of the other screws that did fit. This left me short of a screw to finish the very last platform. I called to ask how I could get replacement hardware and was told I would have to dissemble this 60+ pound 6ft tree, that took me hours to put together, put it back in the box and ship it back to them because they don’t provide replacement parts. Why on earth would anyone want to go through all of that? For that reason I’ll never purchase another frisco product. And as others have stated there was also a part that didn’t have a hole. It is extremely difficult getting everything to line up. Directions are not clear. … more

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