Customer Reviews

So I got this crate originally for my 10 week old puppy. It comes with a divider to make the crate smaller to help crate train. The big flaw is the position of the side door, which in my opinion, is way too far back. It should be positioned by the front door to allow a maximum amount of space to section off the back of the crate AND be able to use the side door. With this configuration, if you insert the divider to make a space small enough for a puppy, it disables the use of the side door since the divider needs to hook onto the side wires of the door. Poorly designed but overall it's been a good crate.

This is a pretty standard crate. Was a little bit of a pain to set up but probably only took 5 minutes in total. It doesn't have the smoothest latches, one of them takes some serious effort to close. The side door doesn't work when you have the puppy divider installed, but that's kind of common sense so I don't hold that against them. I was disappointed with the location of the side door - somehow I must have seen a customer's picture where the door was on the left side of the crate (when facing the front door), not the right. I was disappointed when I got it and it was on the right. But I suppose I should have trusted the company's pictures. I would love the option to have it on the other side This is a pretty standard crate. Was a little bit of a pain to set up but probably only took 5 minutes in total. It doesn't have the smoothest latches, one of them takes some serious effort to close. The side door doesn't work when you have the puppy divider installed, but that's kind of common sense so I don't hold that against them. I was disappointed with the location of the side door - somehow I must have seen a customer's picture where the door was on the left side of the crate (when facing the front door), not the right. I was disappointed when I got it and it was on the right. But I suppose I should have trusted the company's pictures. I would love the option to have it on the other side, since that works better for the area I'm putting it in. I may try and use a wrench to swap the two panels so that it is oriented that way. What really blew me away was Chewy's customer service. I first ordered the 36 inch crate and realized it would be too big for my new Cocker Spaniel puppy, even once he's fully grown. I called Chewy customer service and they immediately replaced it with the 30 inch and refunded me the difference in price. They even let me keep the 36 inch crate (I suppose the shipping cost isn't worth it to them), and suggested I donate it to a shelter, which is what I did. The quality of the crate is about what you would expect for the price, but the Chewy customer service is really top notch. I will definitely be ordering from them again! … more

This kennel is easy to assemble and sturdy. I got the 42” size for my English lab puppy and were using the divider now. She’s expected to be 60-70 pounds when she’s fully grown.

Like that it has 2 doors. Very sturdy... only bad thing is that it’s really heavy and I can’t lift by myself, but it’s a huge crate, so I’d rather it be heavy than flimsy!

This crate is exactly as described. It is perfect for my dog.

Nice crates. Also have purchased a 42 inch and a 36 inch. Easy to assemble. Love the double doors. Latches work great.

My 14 week old Shiba puppy fits perfectly into the 36" crate - with some room to spare (hoping he'll grow more into it). The setup is really easy, and the simple locks work well to keep my pup in. The crate is well-made, and I think it'll last my pup for years to come!

Very easy to assemble and seems fairly sturdy. I love that it has 2 doors and comes with a divider. My puppy will be crate trained and it will grow with him. Tray is easy to insert and remove and seems to be solid. Time will tell.

Easy to assemble and a great price point. Also Iove that it came with a divider. I plan on using that until my puppy is large enough to use the entire crate. Highly recommend.

I liked this crate for its size and durability; however, there were several sharp points at the ends of the metal bars. I was afraid my dog, who gets somewhat anxious in the crate, would have gotten hurt by the sharp points. I called Chewy to ask about the return policy and they asked that I donate the crate to my local pet shelter which I am in the process of doing. Chewy will also refund me the price of the crate.