Customer Reviews

Rating: 4.8 of 5 stars 4788 Reviews 4788 Reviews 4.8 out of 5 Stars

98% Recommend

98% of reviewersrecommend this product

Rating: 4.8 of 5 stars 4.8 / 5

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Frisco Fold & Carry Double Door Collapsible Wire Dog Crate

Frisco Fold & Carry Double Door Collapsible Wire Dog Crate

  • Most Helpful Positive Review

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    Excellent dog crate

    By Veejer on Apr 26, 2021

    This is a great crate. It folds and unfolds easily, has a nice secure latch and a bottom pan that you can slide in and out without opening the crate. I bought a cushion to go with it and cover it with a blanket to make it cozier. Fitted covers are also available. We use it for crate training but This is a great crate. It folds and unfolds easily, has a nice secure latch and a bottom pan that you can slide in and out without opening the crate. I bought a cushion to go with it and cover it with a blanket to make it cozier. Fitted covers are also available. We use it for crate training but it will also be perfect for traveling with our puppy. It is attractive and comes with a divider we don't use. … more

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  • Most Helpful Critical Review

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    Ok Crate, Great Customer Service

    By Casey on May 2, 2021

    This is a pretty standard crate. Was a little bit of a pain to set up but probably only took 5 minutes in total. It doesn't have the smoothest latches, one of them takes some serious effort to close. The side door doesn't work when you have the puppy divider installed, but that's kind of common sense This is a pretty standard crate. Was a little bit of a pain to set up but probably only took 5 minutes in total. It doesn't have the smoothest latches, one of them takes some serious effort to close. The side door doesn't work when you have the puppy divider installed, but that's kind of common sense so I don't hold that against them. I was disappointed with the location of the side door - somehow I must have seen a customer's picture where the door was on the left side of the crate (when facing the front door), not the right. I was disappointed when I got it and it was on the right. But I suppose I should have trusted the company's pictures. I would love the option to have it on the other side, since that works better for the area I'm putting it in. I may try and use a wrench to swap the two panels so that it is oriented that way. What really blew me away was Chewy's customer service. I first ordered the 36 inch crate and realized it would be too big for my new Cocker Spaniel puppy, even once he's fully grown. I called Chewy customer service and they immediately replaced it with the 30 inch and refunded me the difference in price. They even let me keep the 36 inch crate (I suppose the shipping cost isn't worth it to them), and suggested I donate it to a shelter, which is what I did. The quality of the crate is about what you would expect for the price, but the Chewy customer service is really top notch. I will definitely be ordering from them again! … more

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