Where is this indoor heated cat house made?
This indoor heated cat house is made in China and designed and tested to meet our high-quality standards.
Can this heated house be used outdoors?
No, this heated house is designed and tested to be used indoor only.
What is the best way to clean this indoor heated house?
The indoor heated house can be cleaned using a damp towel or sponge and mild dish washing detergent. The fleece cover can be washed on the gentle cycle with cold water.
What are the dimensions?
The exterior dimensions are 18.5 inches long x 14.5 inches wide x 16.5 inches high. The door openings are 6 inches wide by 8 inches high.
How do the panels attach?
The panels attach using hook-and-loop fasteners.
Does the indoor heated house collapse if a cat jumps up on top of it?
This product is not meant to support a cat on top of its roof. We do not have a weight rating for the point at which the roof would collapse.
Can you use heating pad without the fleece cover?
It is not recommended to use the heating pad without the fleece cover. The cover is designed to protect your pet from overheating or injury.
Can I use this heated cat house in warmer weather?
The heated cat house is intended for use in colder weather. It can be used in warmer weather but should be used without the heating pad.
What is the operating voltage? Is this voltage safe for pet use?
This product has been tested and is safe to use for pets. The power adaptor input voltage is 110V-240V AC, and the output voltage of the heating pad is 12 V DC.
How do the door flaps attach?
To attach the door flaps, use the velcro strips.