Where is this made?
This item is made in China and designed and tested to meet our high-quality standards.
What is the best way to clean pet apparel?
For best results, follow the cleaning instructions located under the ‘Instructions’ tab or check the care label.
How do I measure my pet for this item?
To measure your pet, we recommend using a soft measuring tape or the printable measuring tape on the ‘Size’ tab. To measure your pet’s body length, measure from the base of the neck to the base of the tail; measure the neck by carefully measuring the circumference of the pet’s neck leaving room for two fingers; to measure the chest, measure the widest part (around the pet’s belly). Tip: get lots of treats and a human buddy to help keep your pet still while measuring and write down each measurement to easily compare to size chart!
My pet is between sizes, which size should I order?
For the best fit, match the size dimensions to your pet's measurements as closely as possible. If your pet falls somewhere between two sizes, we advise ordering the larger of the two.
The hood seems to be too large and covers my pet’s eyes, did I order the wrong size?
The hood can be folded back to a desired length to keep out of your pet’s eyes.
The size I want is out of stock, will it be in stock again?
This item is seasonal and may not be restocked until the next season or may not be replenished at all due to some colors and patterns being limited edition.