Frequently Asked Questions
What do I do if my collar will not charge?
- Inspect the charging clip and AC adapter or vehicle power cable for any damage and replace if necessary* Try removing and reconnecting the charging clip to the collar* Make sure the charging contacts are clean and dry* Refer to your Owner’s Manual for general collar cleaning instructions
What do I do if my collar will not power on?
- Press and hold the power button for up to 60 seconds* Make sure the battery is charged* Attempt to power the collar on while connected to a power source* If the collar powers on, leave it plugged in to charge the battery* If the collar powers off immediately when disconnected after attempting to charge, the battery may need to be replaced.
What is Autorise Bark Correction?
The Autorise mode is designed to provide the proper level of stimulation correction to prevent excessive barking. When a dog barks, it will be corrected by the device with stimulation. It will only send one correction within a four second window to give the dog a chance to respond. If the dog continues to bark, the collar will increase the intensity level of the stimulation reaching the highest level within 30 seconds. Should the dog refrain from barking, the device will slowly decrease the intensity level reaching the lowest level within 30 minutes. This ensures the dog is corrected at the right level.
What do I do if my dog Continues to bark while wearing a BarkLimiter Series Device?
Extensive research has been performed to create the AutoRise function that automatically increases intensity as the dog continues to bark. While this feature works for most dogs, some dogs learn to manipulate the system so that they receive minimal correction. If your dog is failing to respond to the collar, avoid using AutoRise and manually set the stimulation level for your dog to ensure he receives the correct level of stimulation on a consistent basis. Reference the latest instructions on manually setting the stimulation level in your Owner’s Manual. If the dog continues to show no reaction to the collar, it is possible that the collar may be too loose to provide consistent stimulation. Consistent stimulation is necessary to provide consistent training, which leads to consistent results.
Should I leave the device on while my dog is eating?
To prevent discomfort to a dog while it is eating, removal of the collar is recommended. This can be coordinated with the eight hour break every dog should receive from the collar as indicated in your Owner’s Manual. As an alternative you can ensure the device is not in BarkLimiter mode before feeding the dog.
How do you check the Battery status?
Rotate the dial away from
. The color of the status LED will now indicate battery charge level for 5 seconds.
What do the BarkLimiter Series Light Sequences mean?
The BarkLimiter dog collars will display different light sequences to let you know the status of the collar while in use or during charging. The different colors and flashes are described in the tables below.* Battery status light:
Battery has good charge;
Battery should be charged or replaced soon;
Battery depleted and bark correction disabled* Bark Correction:
Short Green Flash:
Motion detected but no correction applied;
Long Green Flash:
Bark detected and correction applied* Light sequences when charging: