Customer Reviews

Letters covered by plastic adjustment thingy

By Sophie on Dec 4, 2020

I ordered a medium for my 50 pound red heeler. When I adjust the collar to the appropriate tightness, the numbers in my phone number are covered by the plastic part that you use to adjust the size of the collar. When I adjust it so it shows the full name & phone number, the collar is too loose. When I ordered a medium for my 50 pound red heeler. When I adjust the collar to the appropriate tightness, the numbers in my phone number are covered by the plastic part that you use to adjust the size of the collar. When I adjust it so it shows the full name & phone number, the collar is too loose. When picking your size, keep in mind that you can't actually adjust it to be much shorter than the maximum size, otherwise your text will be covered :/ The smallest neck size that the medium will ACTUALLY fit with text like this: ECHO 555 555 5555 is about 18 inches. If you eliminate the spaces between the phone number and do this instead: ECHO 5555555555, you would probably be able to adjust the collar to be an inch or two smaller. … more

Mixed feelings

By Poppy on Jan 2, 2021

I bought three of these, two XS and one S, for our three dogs. They are all very good quality, and the thread colors are cool. My only complaint is that on the size Small, the stitching starts way far in from one end, so that when I tighten the collar to fit my dog, the sliding hardware lands right in I bought three of these, two XS and one S, for our three dogs. They are all very good quality, and the thread colors are cool. My only complaint is that on the size Small, the stitching starts way far in from one end, so that when I tighten the collar to fit my dog, the sliding hardware lands right in the middle of the phone number. So to read the phone number, a person would have to remove the collar and adjust the sliding hardware. It wasn’t an issue with the XS collars, because those fit my smaller dogs without adjusting the collar tighter. I wish they would start the stitching as close to the buckle as possible, so that if the collar needs to be adjusted tighter the hardware won’t cover the stitching. … more