Has Health Extension been affected by any pet food recalls?
No, our formulas have never had a single recall.
What is the difference between “chicken” meal and “chicken by-product” meal?
Chicken meal is a high quality concentrated protein source that contains muscle meat. By law it may not contain heads, feet or intestines. Chicken by-product meal contains a variety of chicken “parts” including heads, feet and intestines.
Why do you use garlic in certain formulas?
We add a trace of garlic to our canned dog food to increase palatability. While it is a member of the onion family, garlic does not contain a meaningful amount of disulfide and will not cause a dog to become ill.
Where are Health Extension products sold in my area?
Our holistic pet products are now available at nearly 2000 independent retailers throughout the United States and parts of Canada! Simply use our Store Locator to find the most convenient location.
What is the percentage of meat in the Meaty Mix Chicken & Beef canned formulas?
Made exclusively with meat, each can contains more than 95% of Chicken and Beef, respectively.
Where are Health Extension foods made?
All Health Extension products are proudly made in the U.S.A.
I have been feeding Health Extension to my dog for years, but the last bag that I opened looked darker (or lighter) then before. Should I be concerned about feeding this to my dog?
Health Extension dog foods, cat foods and pet products are all-natural. Our foods have no added artificial colors or flavors. Colors and dyes are used to mask the natural colors which give a consistent color. We expect to see slight variation from batch to batch. This is simply a reflection of the natural ingredients we use and in no way affects the quality of the food.
What is the shelf life of Health Extension?
Health Extension dry foods have an expiration of 1 year from date of manufacture.
How should I transition my pet from a different brand over to Health Extension?
The following 5 day process provided by PetMD usually leads to positive results:* Day 1 - Mix 20% of Health Extension with 80% of the old.* Day 2 - Mix 40% of Health Extension with 60% of the old.* Day 3 - Mix 60% of Health Extension with 40% of the old.* Day 4 - Mix 80% of Health Extension with 20% of the old.* Day 5 - Feed 100% of Health Extension!
Does Health Extension offer free samples so that my pet can try it before I buy a larger bag?
While we do not have samples to send out from our corporate office, these can be obtained from a local retailer.