Customer Reviews

Rating: 3.6 of 5 stars 25 Reviews 25 Reviews 3.6 out of 5 Stars

80% Recommend

80% of reviewersrecommend this product

Rating: 3.6 of 5 stars 3.6 / 5

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High Tech Pet Products MS-5 Waterproof Microsonic Collar for HTP Power Pet Doors

High Tech Pet Products MS-5 Waterproof Microsonic Collar for HTP Power Pet Doors

  • Most Helpful Positive Review

    Read All 16 Positive Reviews

    Works well

    By merlin on Nov 19, 2021

    Just purchased to replace one we had for 6+ years only because Merlin chewed on Mousses causing it to crack.

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  • Most Helpful Critical Review

    Read All 9 Critical Reviews

    Cheap design

    By Jumbo on Nov 17, 2021

    The sending unit on the collars is very cheap for a 50.00 collar. I have gone through 2 of them in 6 months. The housing on the unit is thin plastic and cracks very easily. It is not designed for a dog that plays hard.

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25 Reviews

Showing 1-10 of 25 Reviews

  • 1 out of 5 stars

    Disappointed

    By on

    At 50 dollars each I would expect the collar to work longer than 3 months. The batteries also die pretty quickly.

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  • 4 out of 5 stars

    Works well

    By on

    Just purchased to replace one we had for 6+ years only because Merlin chewed on Mousses causing it to crack.

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  • 1 out of 5 stars

    Cheap design

    By on

    The sending unit on the collars is very cheap for a 50.00 collar. I have gone through 2 of them in 6 months. The housing on the unit is thin plastic and cracks very easily. It is not designed for a dog that plays hard.

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  • 4 out of 5 stars

    Not very ultrasound

    By on

    Can it be considered ultrasound when I can hear the collar clicking let alone what my dogs probably hear?

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  • 5 out of 5 stars

    great service

    By on

    delivery better than expected and quality products

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  • 5 out of 5 stars

    The collars are so easy to use!

    By on

    I purchased 2 extra collars, as we needed 3. They were already set for use with the electric doggie door. And, it didn’t take long before they were in and out. They love being in control of when they can come in and go out. It’s going to make training much easier.

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  • 5 out of 5 stars

    MS-5 Collar

    By on

    The product is very light, waterproofed, and efficient. Works well with my dogs.

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  • 2 out of 5 stars

    Not heavy duty

    By on

    They always stop working even though the light says battery is still good

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  • 4 out of 5 stars

    MS-5 Waterproof Collar for HTP Power Pet Door

    By on

    I’m really glad that they made the snapping collar instead of the metal hooks that you have to weave the collar in and out of however it’s very flimsy. I’ve had the other collars for years and I’ve asked for this style but I’m hoping it doesn’t break when I’m not home. Just wondering if it should’ve been made in a stronger material instead of the plastic and the collar maybe a tad thicker. It is working fine and there are no problems but I’ve only had it for a short period of time hopefully it will be great!

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  • 3 out of 5 stars

    Transmitter works OK but requires costly custom battery; ribbon collar is BAD

    By on

    My beagles have been lovin' the High Tech pet door since 2012. The sutomatic door itself has required little maintenance, other than occasionally (every couple of years) opening it up to dry out the inside after very humid or rainy weather, and to lubricate the mechanism when it gets squeaky. Regarding the transmitter collar, the transmitter itself has worked well. This MS-5 model has vast design improvements over previous versions, to help prevent moisture and dirt from getting into the electronics that can cause the transmitter to fail until the insides are cleaned and dried out. Note that the transmitter is continuously active, so the battery needs to be replaced every 8 weeks or so, My beagles have been lovin' the High Tech pet door since 2012. The sutomatic door itself has required little maintenance, other than occasionally (every couple of years) opening it up to dry out the inside after very humid or rainy weather, and to lubricate the mechanism when it gets squeaky. Regarding the transmitter collar, the transmitter itself has worked well. This MS-5 model has vast design improvements over previous versions, to help prevent moisture and dirt from getting into the electronics that can cause the transmitter to fail until the insides are cleaned and dried out. Note that the transmitter is continuously active, so the battery needs to be replaced every 8 weeks or so, regardless of how often it's used to open the door. The nylon "ribbon" collar included with the transmitter is flimsy (it allows the transmitter to flop around), doesn't have a quick-release latch, and only accepts narrow collar widths. I throw the included one away and instead use a heavy-duty plastic tie-wrap to secure the transmitter to an ordinary dog collar from the pet store -- those collars have a rugged quick-release clasp. So now it's easy to take the collar off the dog. One last plea to the marketing folks at High Tech Pet: For the love of Benji, please stop requiring us to use your silly, needlessly-customized CR2430 batteries! … more

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