Customer Reviews

Rating: 4.0 of 5 stars 48 Reviews 48 Reviews 4.1 out of 5 Stars

88% Recommend

88% of reviewersrecommend this product

Rating: 4.0 of 5 stars 4.1 / 5

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High Tech Pet Products PX-2 Power Pet Fully Automatic Pet Door

High Tech Pet Products PX-2 Power Pet Fully Automatic Pet Door

  • Most Helpful Positive Review

    Read All 37 Positive Reviews

    Pretty happy

    By 11111 on Nov 28, 2021

    The door itself is expensive but very convenient. It was easy to install. The collars for the door could use some work. I bought multiple collars. They eat batteries quickly and one is no longer working after 3 months.

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  • Most Helpful Critical Review

    Read All 11 Critical Reviews

    Do Not Recommend - malfunctions often, not worth it

    By Lisa on Aug 22, 2021

    I am a single mom of four children, and I purchased this door a year ago when we moved into our new home. I bought this door to help us feel safe and to help make my life easier. It has done the absolute opposite. I have had to purchase four new collars since I had the door installed because the collars I am a single mom of four children, and I purchased this door a year ago when we moved into our new home. I bought this door to help us feel safe and to help make my life easier. It has done the absolute opposite. I have had to purchase four new collars since I had the door installed because the collars break so easily. The door itself has broken numerous times. I have had to get two refurbished doors to replace broken doors. I have missed work days because my dog could not get in and out of the house all day while I’m at work. I have spent hours sending emails trying to get this situation rectified. I am at a point now where I am simply going to take the door out, which will leave me with drywall repairs amongst many other things. Please take my word for it, do Not purchase this door. Do not waste thousands of dollars like I have. It seems like a great thing but, for me at least, it has been an enormous time and money suck. Lastly hi tech does not have technical support to come out to your home to look at the door. Therefore I have been left to hire random people to help me with this, none of which have been successful. … more

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