iPets PET619S Waterproof Dog Training Collar

Not for aggressive dogs. Do not use this product if your dog is aggressive, or if your dog is prone to aggressive behavior, Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer.

Risk of skin damage: Proper fit of the collars is important because a loose collar may cause inconsistent performance. A collar worn for too long or made too tight on the pet's neck may cause skin damage, ranging from redness to pressure ulcers (commonly known as bedsores). These collars can cause pressure necrosis if used incorrectly and is often misidentified as burns.

Avoid leaving the collar on the dog for more than 12 hours per day. When possible reposition the collar on the pet's neck every 1 to 2 hours. Check the fit to prevent excessive pressure, and it is okay to trim any excess strap length. Never connect a lead to the electronic collar because it may cause excessive pressure on the contacts. Wash the dog's neck area and contacts of the collar weekly with a damp cloth. Examine the contact area daily for signs of a rash or a sore. If a rash or sore is found, discontinue use of the collar until the skin has healed. If the condition persists beyond 48 hours, see your veterinarian.

Troubleshooting

My pet does not respond to the training collar.

• Make sure the Receiver has enough power to operate.
• Restart the Receiver collar by pressing the on/off button.
• Intensity level has to be more than “0” when pairing.
• Test launch for vibration and Static Shock Function.
• Make sure the Contact Points are placed snugly against your pet's skin. Trim your pet's fur where the Contact Points touch the neck or switch to longer Contact Points.
• Try re-pairing between the Remote Transmitter and Receiver Collar. (See part “Pairing” of Operation Guide).

Remote Transmitter does not work.

• Charge the Remote Transmitter for two hours when you get product for the first time.
• Check if the battery is on low status, the symbol will show on the right side of the LCD screen.
• Hold the Mode button on the Remote Transmitter for five seconds to power it the device on.
• Remote Transmitter automatically goes into standby mode if no action is detected within 20 seconds, at this time there will be no LCD display. Press any button to re-activate the Remote Transmitter.
• Remote Transmitter will automatically goes into deep sleep status if no action is detected within two minutes. At this time, there will be no LCD display. Press “Mode” button for five seconds until the LCD display reappears.

My Receiver Collar works great for some time, but it does not work anymore after I charged the device. First, check if charging is successful, when you are charging, red LED light will be on, after fully charged, the red led light will turn off automatically.

The Receiver Collar is damaged and it doesn't work after being knocked down. You have to turn on Receiver Collar again after you're finished charging.

We turned on the receiver collar and it starts to beep for 20 seconds. Receiver Collar will beep for 20 seconds in low battery status unless it gets charged. Charge it for 2 hours and the other functions will work after charging is finished. Our Receiver Collar is designed to not be knocked down, please don't knock down the device, to avoid breaking structure and circuits

I want to test Receiver Collar myself, but it does not work. If you test Receiver Collar by your hand or leg, please touch the 2 electrodes at the same time, only touching one electrode will not work.

How old does my pet have to be before using Petrainer Rechargeable and Waterproof LCD Remote Pet Training System? Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay.” Petrainer Rechargeable and Waterproof LCD Remote Pet Training System may be too large for pets under 8 pounds.

Once my pet is trained and has been obeying my commands, will my pet have to continue to wear the Receiver Collar? Probably not. You may need to reinforce training with the Receive Collar from time to time.

Can I use Petrainer Rechargeable and Waterproof LCD Remote Pet Training System with more than one pet? Yes, there is 2 series with our Petrainer Rechargeable and Waterproof LCD Remote Pet Training System, one kind is 1V1 (1 Transmitter to 1 Receive Collar ) TT-PT05;the other one kind is 1V2 (1 Transmitter to 2 Receive Collar) TT-PT06.

Will I get exactly 328 yards of range with the Remote Trainer? The effective range of the Remote Trainer means the straight-line distance between Remote Transmitter and Receiver Collar without obstacles in between. Range may vary according to terrain, weather, vegetation, battery capability as well as transmission from other radio devices.

How long can I continuously deliver vibration or Static Shock to my pet? The maximum amount of time you can press the Vibration or Static Shock to your pet continuously is 10 seconds. After this, the Remote Transmitter will time-out, and the Vibration or Static Shock must be released and pressed again.

Is the Receiver Collar waterproof? Yes, your pet can swim in the water

What do I do If my pet’s neck becomes red and irritated? Discontinue use of the Petrainer Rechargeable and Waterproof LCD Remote Pet Training System for a few days. If the condition persists beyond 48 hours, your veterinarian. Once the skin returns to normal, monitor your pet’s skin condition closely.

Can I attach a leash to the Receiver Collar? NO. This can result in pulling the Contact Points too tightly against your pet’s neck. Use a separate collar placed above the Receiver Collar.

How will I know when to charge the batteries? For Remote Transmitter: the symbol wi l l show up on the right side of LCD screen. For Receiver Collar: will her a beep for 20 seconds, indicating the device needs to be charged.

How long is your lithium battery lifetime? Our Lithium battery can charge 400 times for remote Control and Receiver Collar.

How long can I leave Receiver Collar on my dog? The Collar is not designed to be worn constantly. We recommend the Collar not be worn for more than 12 hour out of every 24-hour period.

How long should my training sessions be for my pet? Training sessions should be kept positive and short, it is better for about 10-15 minutes long each session.

What kind of dogs are your Petrainer Rechargeable and Waterproof LCD Remote Pet Training System suitable for? The collar is adjustable from length 5.9”(15cm) to 19.6”(50cm), if your pet’s neck is smaller than 5.9”, you have to re-thread it, if your pet’s neck is larger than 22”, please don’t buy it: and this Collar is not suitable for the dogs less than 8 pounds either.