JustFoodForDogs Veterinary Diet Critical Care Support Frozen Human-Grade Fresh Dog Food

For best results, it is recommended that pet owners weigh the food in ounces using a digital scale. If pet parents do not have a scale, they may use the package estimates above. Pet parents should always weigh their dog every 1 - 2 weeks and adjust initial servings accordingly when starting any new diet.

Store in freezer, thaw in refrigerator. Thawed, stays fresh sealed up to 7 days, once opened use within 5 days.

Every dog is different, and the time required to transition to a fresh whole food diet can vary, especially for dogs who are sensitive to dietary changes. Follow this guide for the smoothest transition.

Why should I buy veterinary diets from Chewy?

We offer competitive prices and free shipping on orders over $49. Plus, you’ll save more if you sign up for automatic refills with Autoship at Checkout. Chewy experts are available 24/7 to answer any questions you have.

How do I order veterinary diets?

1.Search for the diet your veterinarian recommends and add it to your cart. You can purchase your veterinary diets along with any other items you need. 2.At Checkout, you’ll be asked for your pet’s name and veterinary clinic information so we can confirm that the item is authorized by your veterinarian. 3.Place your order and we’ll take care of contacting your veterinarian. If you have a copy of your authorization, you can expedite the process by uploading a scan or photo of it to the Prescriptions section in your account or your order confirmation. You can also email it to vetdiet@chewy.com. If your clinic needs more information from you or recommends a different diet, we’ll let you know immediately.

I have a copy of the authorization from my veterinarian. Can I send it to you?

Yes. If you have a paper copy of your veterinarian’s authorization, you can upload a scan or photo to the Prescriptions section in your account or your order confirmation. You can also email it to vetdiet@chewy.com.

Can I use a veterinarian’s authorization if it was written by a veterinarian out of state?

Yes. We accept valid authorizations from anywhere in the United States, Canada, and U.S. territories such as Puerto Rico.

Why do I need a veterinarian’s authorization?

Veterinary diets are formulated with the precise ingredients and nutrients needed to address specific medical issues. Because these diets are formulated for medical issues, veterinary authorization is needed to advise you on the best way to give them to your pet and to monitor your pet’s health while they are on the diet.

Can someone else (such as a caretaker or family member) place an order for my pet?

Yes, but we’ll need them to contact us and provide the full name of the pet’s owner after the order is placed. This is so the veterinary clinic can locate your pet’s records when we contact them. Email us at vetdiet@chewy.com or call us 24/7 at 1-800-672-4399.

Do authorizations expire?

Yes. Your veterinarian will tell us when your authorization expires and how many refills you have before they’d like you to check back in with them.

Can I set up automatic refills?

Yes. Sign up for Autoship at Checkout and select how often you need refills. We’ll automatically ship your veterinary diets for as long as your authorization allows. If you run out of refills or your authorization expires, we’ll automatically contact your veterinarian for a new authorization.

What if I have more questions? How can I reach the veterinary diets team at Chewy?

Email us at vetdiet@chewy.com, start a chat on Chewy.com, or call us anytime at 1-800-672-4399. We’re here for you 24/7.

How is JustFoodForDogs made?

All our food is made with the highest-quality meats and fresh produce, certified, inspected and approved for human consumption by the USDA. In fact, you can eat any of our ingredients. We use only restaurant grade meats and vegetables, including lamb from Colorado, wild-caught cod from Alaska, chickens raised in California and locally sourced produce.

Where is JustFoodForDogs made?

Our food is crafted by hand in our open-to-the-public Kitchens that you can visit, as well as in our own Kitchens in Irvine, California and New Castle, Delaware.

What do you mean when you say “whole” food?

Real, unprocessed, bioavailable, and nutrient-rich ingredients in their natural state. Our meats are inspected and approved by the USDA for human consumption, and all of our ingredients are the same as you would find in a restaurant or grocery store. In fact, we use the same premium suppliers as the restaurant industry to source the highest quality ingredients for our meals.

How much food comes in a Full Box?

We offer three different sizes – Small, Medium, and Large: Small Boxes: 7 x 18-ounce packages, Medium Boxes: 21 x 18-ounce packages, Large Boxes: 7 x 72-ounce packages.

How do I store JustFoodForDogs?

The easiest way to feed fresh is to get into a cycle of freezer to refrigerator to bowl. Remove the package from the freezer and defrost in the refrigerator (preferred), or immerse in cold water. Store in the refrigerator in a glass or plastic container and then serve the recommended amount. JustFoodForDogs lasts for a year when frozen.

What if JustFoodForDogs sits at room temperature for an hour or so after thawing?

You want to think about your dog’s fresh food the same way you do your own. An hour, or even two is not going to be a problem, but if you accidentally leave it out overnight, it should be thrown away.

Does JustFoodForDogs use any preservatives? Our only preservative is the freezer. We do not add any preservatives at all.

Does JustFoodForDogs meet AAFCO standards?

Yes. Each of our canine daily diets have gone through Evidence-Based Research at a major university. Since day one, we have balanced our food to National Research Council (NRC) standards. The NRC reports directly to the FDA and is the most up-to-date authority on nutritional guidelines. Our feline recipe is formulated to meet the 2016 AAFCO nutritional profiles for feline maintenance.

How does this item ship to me?

Frozen dog food will be shipped on dry ice and in an insulated box or a box with a Styrofoam insert. This ensures the food remains frozen all the way to your door.