Kaytee Natural Timothy Hay Small Animal Food

Old Hay

I have been trying to find a hay brand that is consistently good. It seems I will find a good one and then the next shipment the hay is really brown and old. Maybe it’s a seasonal thing. I decided to try this brand and the hay I got is thick, super dry almost for large farm animals not my little Guinea. He loves hay but this one he is digging thru and throwing it all over his cage, normally he eats all his hay. I will try another brand.

This product used to be great! I’ve been buying it for years. What happened? Drastic decline in quality. My Guinea pigs don’t like it like they used to. Worst of all. I’m getting some kind of tiny flying bugs in the hay. Sooooo disappointed!

Awful now, find a different brand

For about a year now, the quality has been inconsistent, but now the quality is consistently bad. Dusty, light colored, dry, almost chalky. Large portions of the hay go uneaten by my guinea pigs. This is not a product that should be purchased from Chewy or anywhere else until they improve their quality.

1/3 of the bag is dust

I have been reading other reviews and I can concur. The quality of this hay is not what it used to be. I always like getting the 96 oz bag of hay so it lasts longer for my 2 guinea pigs. However, at least 1/3 of the bag is fine dust and particles from the hay. This has to be strained from the feeding hay or else the pigs will sneeze and cough. It doesn't seem like it is super dry but something in the process is broken. I am not going to order the larger bag any longer. I will order the size smaller and may regret it but we will see. Hope this helps you in your purchase.

It was okay

I gave this product three starts because I've bought this same exact product else where and when I opened it the hay was mostly brown and not all green like my last bag was. My bunny won't even touch it.

Best Customer Service Ever

Our beloved guinea pig of 5 years passed away, so I contacted Chewy to return my order. Was able to return with no problem, and received the kindest message from Craig W in customer service and flowers! The thoughtfulness brought tears to my eyes, and meant so much to our family. Some people might not understand and think, oh it's just a guinea pig, but you did! We will be Chewy customers for life. Thank you so much for your kind words and thoughtfulness in our loss.

Inconsistent quality

I recently placed an order for two of these bags. One bag was super thick and pale, while the other one was deep green but the entire bag was crumbs. My rabbit has been pretty picky with it unfortunately.

Timothy hay is bad

This is the absolute WORST hay I have ever received!! The whole bag is nothing but crushed hay that is so discolored that doesn’t even look like hay. I buy a lot from Chewy but will have to look elsewhere for a decent product

Quality has deteriorated

I’ve been using this hay for a year with not many issues in consistency. I’ve noticed the last few months the hay is mostly tiny bits and dust with very few long hay pieces. My rabbits are picky eaters so now I’m at a loss as to what to switch to since they won’t eat most hay from other brands.

lawn clippings and dust

For years I have bought this and oxbow to keep stock and variety, and because this is a little cheaper. I am just going to pay more in order to get edible hay. lately I have had to throw away at least a third of the bag as it is a powdered dusty mess. The useable hay looks like clippings from the bottom of my lawn mower. my buns like the taste of what is there, but I am not going to keep buying 96 ounce bags that have 40 ounces of garbage.