Purchased 2 of these carriers. There were door latches springs missing. I contacted the company for parts.....Let me say for $5 in missing parts the wanted your receipt, photos and without your receipt you get nothing! UNACCEPTABLE! Ishould have returned them. You have to adjust locks, bowl holders and top to fit together correctly. I am not impressed, invest in a good quality carrier, don't waste your money.
I opened it, some of the parts are hard to put together and bent out of place, I was trying to put the food dish holders together and they broke.
Was super easy to put together! Its the perfect size for vet visits and has really easy access to get in/out and to change bowls.
At 1st I wanted to return this cage because it was so bent that I couldn't get it to go together. My husband came home and beat the heck out of it to bend it the correct way and once it was together it's a pretty awesome cage for our motorhome. It's really heavy and solid so if we ever got in an accident I feel pretty confident that bird would be OK. It's nice that it has the top for playing and it also works like a handle
I like this travel cage. Sturdy and it is kind of heavy to travel with . But the rope perch does boy attach properly. It is nice but useless. I will update when I see if they will privide me with a new/different solution.
Some of the parts don’t line up. Good bowl holders were hard to put in. Don’t over tighten the cage latches, they will not open.
Seems pretty sturdy. It’s a bit crooked and I had to straighten a few pieces to get it all to come together. Hopefully the birds love it and it travels well. We will see!
This cage worked out perfectly for our parrot to sleep in while we were travelling. Well made, solid construction. The customer service with Chewy was above 100% helpful
The material is fantastic super simple to install however, the door hinges to lock and open are very cheap plastic as knobs and the spring is so flimsy that it’s almost impossible to get the thing to open without using both fingers to pry it open.. other than that that is my complaint.
My Quaker had a large free standing cage that she lived in for years but I bought this one for travel about three years ago. She doesn’t deal well with change so after she got used to it being different, she grew to like it better. I like how the whole front opens as it just remains open most of the time until it’s bed time. Very easy to clean. I had a little trouble getting all the parts to fit right at first (It kept popping apart) so I just used some zip ties to secure it. Carrying it by the cute handle is impossible for me; it’s heavy and unwieldy. It’s far easier to carry it by grabbing it on each side. I wouldn’t let that discourage a purchase though given that the weight is because of its sturdiness. Yes, this is a good product and pretty easy to move around.