Milo's Kitchen Simply Chicken Jerky Dog Treats

I’ve had milos before and they are usually soft so when I got this brand they were harder. Almost as if it had been dried out and then bagged. They are much harder than I thought they would be. The smell also was very strong as well. It smelled more chemically than chickeny. My dogs seemed to like it though.

I've gotten these before and my dog loves them, but this bad was terrible. It did not have jerky feel - the pieces were like hard molded plastic that a dog could easily choke on. even tried breaking the pieces into smaller pieces and at one point my dog DID choke. Very disappointed and would like a replacement.

I want to say I LOVE Chewy and this is the first issue i have ever had with an item from their store and have been ordering from them for nearly 8 years. that being said, I ordered these after seeing mixed reviews on how great they were with a few stating that they received treats that were crunchy, not jerky as stated on the packaging. i received my order yesterday and i definitely got the bad batch. The expiration date is not past, but these were not what i as expecting from something labeled as a jerky treat. They snap apart and are not jerky AT ALL. I will be requesting a refund/return of this item.

I specifically ordered these because I liked the old formula for these jerky treats now they are too oily and too hard to break. That’s too bad I would love to find a couple bags of the old formula!

Originally I ordered one package and the treats were extremely hard, I couldn’t break them in two. I did not give them to my dogs, I was afraid they would choke on them. I complained to Chewy ( something I don’t usually do, but these are expensive) and they sent me another package (free) with an apology. The second package was just as hard as the first package! So this proves to me that these treats are not soft and flexible anymore (they used to be soft and chewable). They were so hard and brittle I was afraid to give them to my two puppies or my two older dogs for fear that they would choke. I do not recommend this to anyone.

Snowball is extremely picky about what he eats, and he loves these jerky treats. My only regret is that they don't contain salmon oil like the Authority brand. He needs that for his skin.

The treats were hard and tough. One of my dogs could still eat ... that is why I did not try to return. This is an excellent type of treat so I do not believe that Chewy knew of the problem when they shipped to me.

These are my dogs’ favorite treats. I have to keep them locked up so the dogs don’t sneak into the bag to get more.

For a Christmas gift for my daughter (Aileen St. Ledger) I brought 8 packages of Milo's Simply Chicken Jerky (@ $17.99/each). The treats have always been soft and pliable but this order they were hard as a rock and very difficult to break. This was extremely disappointing. Aileen also wrote a review and you reimbursed her $76.00. Chewy's is an outstanding company which I have recommended several times so I know you stand behind your products. Thank you, Nancy

Just ordered these and as others have stated, these are extremely hard and not chewable. Previous chicken jerky treats were soft. Do not understand why the treats were changed. Will not order again!