Customer Reviews

Was using a different gel which was super thick and tended to slide out the side of their mouth. They won't lick it from their paw. This product is more of a lighter paste and goes right down very easy. Plus a couple of my kids like the chicken better which I didn't know was out there. I will continue with this product. Thank you Chewy for a nice selection.

My cats use to beg for it and now they won't touch it. I have wasted my money on the last 5 tubes. It looks like the formula was changed and not for the better!

Like many others, every time I order this, the tube is hugely swollen and once opened, smells ruined. My cat—who loves this from a pet store—won't eat it. The worst part is she really needs this. I figured returns/refunds were such a pain, so I never bothered to try that route. Please fix this issue!

This stuff is great. It is the consistency of toothpaste and the cats love the taste. It isn’t oily.

It is a shame I have to rate this so low because my cat loves this stuff. Multiple times when this has been shipped to me it is shipped with cat litter with no packing protection and has burst open. Most recently when this happened chewy did send me new ones but they were so full of air they burst on their own at the seems and the product inside went bad.

The two tubes that I received were bloated and when I opened one, I noticed that the color was not the same as when I had bought this product earlier. The product was either contaminated or spoiled. I am waiting for a replacement or a refund.

Our Mae will only eat the chicken flavor and has since she was a kitten (now 3 yrs old); however, the last 2 tubes we received have been swollen and smell differently. Mae will not go near her plate with this gel on it. Therefore, one star and no recommendation. Please let us know once the manufacturer has resolved whatever issue is going on.

Bloated tubes - one even broke open, contents separated and stink. Gone bad

My picky kitty loved that gel and I was happy to see it didn't have any petroleum products in it. She only had one dose late last night but I can see (and feel) she is going to do much butter using it. She is a long haired, purebred chinchilla persian with a dollface, 12 years old, and was enduring hairball issues...so I am praying this product will give her relief...I shall send a follow-up review in a week to let you know if we were successful in treatment. GOD BLESS YOU ALL AT CHEWY AND ON THIS PLANET...stay safe during these difficult times.

There seems to be an issue with the new tubes. The packaging didn’t change however the tubes don’t look how they used to. I will attach a picture below. If you have purchased this product before the first thing you will recognize that’s different is the tube is so full of air (very similar when you use helium in a balloon). This is not my first time buying this product. I don’t know how to remove the seal without losing a good amount of gel and having to throw it away. I don’t know why this brand is adding all this air into the bottle and selling it to consumers this way. There is so much product we end up losing that it’s not even worth buying. My cat loves this and I always try to keep a back There seems to be an issue with the new tubes. The packaging didn’t change however the tubes don’t look how they used to. I will attach a picture below. If you have purchased this product before the first thing you will recognize that’s different is the tube is so full of air (very similar when you use helium in a balloon). This is not my first time buying this product. I don’t know how to remove the seal without losing a good amount of gel and having to throw it away. I don’t know why this brand is adding all this air into the bottle and selling it to consumers this way. There is so much product we end up losing that it’s not even worth buying. My cat loves this and I always try to keep a back up but I’m hesitant to buy again because I’m not sure if it might be making cats sick because the gel does seem to appear darker in color. Please make it right and bring back the original chicken paw! … more