Customer Reviews

This was the only one available a couple of years ago that let us use our own treats. Our dog has a restricted diet. What we found is the picture is just OK and the sound is awful. There is no picture at night. You can talk to your pet but it won’t sound like your voice. Not even a little. It has to be filled often.

I bought this over the summer thinking I would be able to track my cat when I was on vacation and move the camera around. The camera does not move around and it only stays on one fixed location. It also does not tell you when there is motion. I was very sad using this product and was not worth the money I had spent. :(

Item arrived on time and in good condition, however it was not able to be set up! The directions that came with it were very unhelpful and after 2-3 hours I decided to give up.

Definitely NOT worth the money! Poor quality, camera lags, and way too expensive. We’ve found better alternatives for way less and far better. Save yourself the hassle by NOT purchasing.

Absolute waste of money. Unable to set up, zero customer support options. Any of the reset prompts would not work. There is no ability to reset your password even on the app so if you happen to forget you have to reset the whole device, which breaks WiFi connection if you had it, and then leads you down a frustrating cycle of not being able to set up the device nor get any help from any of the products makers. Worst product support I’ve ever encountered. Zero support. Very frustrated at the financial lack of return on investment. I have not been able to use this once with my pet.

We recently purchased a Pawbo camera and absolutely loved being able to see our cats while not at home. Unfortunately, the kitten thought the best part of the camera was chewing on the power cable. This meant that Pawbo's life was literally cut short. We immediately reached out to Pawbo customer service to see about purchasing a new cable. We tried multiple avenues to get in touch with that company and had no success after about a week. With an upcoming trip planned, we really wanted to be able to look in on our cats. We decided to reach out to Chewy customer service to see if they might be able to put us in contact with Pawbo. To our delight, the Chewy customer service agent was very We recently purchased a Pawbo camera and absolutely loved being able to see our cats while not at home. Unfortunately, the kitten thought the best part of the camera was chewing on the power cable. This meant that Pawbo's life was literally cut short. We immediately reached out to Pawbo customer service to see about purchasing a new cable. We tried multiple avenues to get in touch with that company and had no success after about a week. With an upcoming trip planned, we really wanted to be able to look in on our cats. We decided to reach out to Chewy customer service to see if they might be able to put us in contact with Pawbo. To our delight, the Chewy customer service agent was very friendly, understanding, and personable. He immediately remedied our situation, alleviating lots of anxiety. We appreciate his help, as well as the willingness of Chewy to ensure customer (and pet) satisfaction. … more

So disappointed. Doesn’t connect what a hassle! Never had such a hard time with connection to WiFi, tried it at work just be sure. Was so excited to be able to throw treats and play with my cat remotely. Return to sender. :(

This isn't worth the price. My dog ignored my voice and treats from the camera. It also makes a loud noise when you turn it on, which startled him. You can't tilt the angle at all so really hard to get a good angle. And it's huge! Save your money, go with a cheaper camera with noise trigger.

The image from the camera is clear but that is the only thing good about this item. The sound is muffled and hard to understand. The treat dispenser tray is small limiting what can be used. The set up was a challenge and the instructions limited leaving it a challenge on learning how to operate it.

I love my pawbo so I can watch my dog while Im at work