Customer Reviews

Rating: 3.2 of 5 stars 52 Reviews 52 Reviews 3.2 out of 5 Stars

65% Recommend

65% of reviewersrecommend this product

Rating: 3.2 of 5 stars 3.2 / 5

You've Already Reviewed This Item

Pawbo+ Wi-Fi Interactive Pet Camera and Treat Dispenser

Pawbo+ Wi-Fi Interactive Pet Camera and Treat Dispenser

  • Most Helpful Positive Review

    Read All 28 Positive Reviews

    Like the product, some support issues

    By Anonymous on Aug 1, 2020

    We recently purchased a Pawbo camera and absolutely loved being able to see our cats while not at home. Unfortunately, the kitten thought the best part of the camera was chewing on the power cable. This meant that Pawbo's life was literally cut short. We immediately reached out to Pawbo customer service We recently purchased a Pawbo camera and absolutely loved being able to see our cats while not at home. Unfortunately, the kitten thought the best part of the camera was chewing on the power cable. This meant that Pawbo's life was literally cut short. We immediately reached out to Pawbo customer service to see about purchasing a new cable. We tried multiple avenues to get in touch with that company and had no success after about a week. With an upcoming trip planned, we really wanted to be able to look in on our cats. We decided to reach out to Chewy customer service to see if they might be able to put us in contact with Pawbo. To our delight, the Chewy customer service agent was very friendly, understanding, and personable. He immediately remedied our situation, alleviating lots of anxiety. We appreciate his help, as well as the willingness of Chewy to ensure customer (and pet) satisfaction. … more

    You liked it! Something went wrong. Please try again later. Report
  • Most Helpful Critical Review

    Read All 24 Critical Reviews

    If I could give 0 stars I would

    By Kittymom on Sep 11, 2020

    Absolute waste of money. Unable to set up, zero customer support options. Any of the reset prompts would not work. There is no ability to reset your password even on the app so if you happen to forget you have to reset the whole device, which breaks WiFi connection if you had it, and then leads you down Absolute waste of money. Unable to set up, zero customer support options. Any of the reset prompts would not work. There is no ability to reset your password even on the app so if you happen to forget you have to reset the whole device, which breaks WiFi connection if you had it, and then leads you down a frustrating cycle of not being able to set up the device nor get any help from any of the products makers. Worst product support I’ve ever encountered. Zero support. Very frustrated at the financial lack of return on investment. I have not been able to use this once with my pet. … more

    You liked it! Something went wrong. Please try again later. Report