Customer Reviews

97 Reviews 97 Reviews 4.5 out of 5 Stars

95% Recommend

95% of reviewersrecommend this product

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Pet Gear Generation II Soft Crate

Pet Gear Generation II Soft Crate

  • Most Helpful Positive Review

    Read All 89 Positive Reviews

    Nice product

    By Escapeartist on Jun 8, 2019

    15 years ago I purchased a Pet Gear crate, which I still use. Since I have 5 small dogs, I was looking for another crate. I was able to find the same size crate. Very pleased with this purchase. Chewy.com is great. Received the crate within a couple days (ordered on a holiday weekend or would have 15 years ago I purchased a Pet Gear crate, which I still use. Since I have 5 small dogs, I was looking for another crate. I was able to find the same size crate. Very pleased with this purchase. Chewy.com is great. Received the crate within a couple days (ordered on a holiday weekend or would have received even sooner) … more

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  • Most Helpful Critical Review

    Read All 8 Critical Reviews

    Good in theory

    By Kaytie on May 23, 2019

    So I was really excited about this crate, and I thought it would seem more comfortable to our dog being a soft-sided crate. We have an Aussie mix puppy, however, and he is a scratcher and a chewer, so unfortunately this didn't work for us. We ended up ordering another metal crate that works much better So I was really excited about this crate, and I thought it would seem more comfortable to our dog being a soft-sided crate. We have an Aussie mix puppy, however, and he is a scratcher and a chewer, so unfortunately this didn't work for us. We ended up ordering another metal crate that works much better. … more

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18 Reviews

Showing 1-10 of 18 Reviews

  • 4 out of 5 stars

    Very good soft crate!

    By on

    I purchased this soft crate from Chewy after trying another crate that didn't work out. I really enjoy this crate, it has a unique folding system that makes setting it up and taking it down extremely easy-- either can be done in less than 30 seconds, even one handed with a hand on a leash. I like the size of this crate, it's perfect for the size of my dog without leaving a lot of extra space. It has nice height. I wish the crate came with a way to secure the zippers. The zippers open extremely easily-- great when you need quick access, but my determined pup was able to unzip it from the inside by pawing at it. I'm not planning to leave her crated unattended, and in the future if I need to I purchased this soft crate from Chewy after trying another crate that didn't work out. I really enjoy this crate, it has a unique folding system that makes setting it up and taking it down extremely easy-- either can be done in less than 30 seconds, even one handed with a hand on a leash. I like the size of this crate, it's perfect for the size of my dog without leaving a lot of extra space. It has nice height. I wish the crate came with a way to secure the zippers. The zippers open extremely easily-- great when you need quick access, but my determined pup was able to unzip it from the inside by pawing at it. I'm not planning to leave her crated unattended, and in the future if I need to do so I am planning to purchase clips to clip the zippers together for extra security. As with all soft crates, a determined escape artist would make short work of getting out of this crate. I like everything else about this crate, it's lightweight and sturdy, perfect for traveling purposes. … more

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  • 4 out of 5 stars

    Very Spacious Crate

    By on

    My husband and I bought this crate for our six month old Shih Tzu. She is about 10 pounds and has plenty of veritical space and head room. We bought it to replace her metal crate and she loves it. The reason that I rate this a 4 out of 5 is because the zippers seem to stick a little when opening it. I would still highly recommend it.

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  • 4 out of 5 stars

    Very nice except

    By on

    It’s a great crate, very easy to pop up and take down, light weight and well made. I like it except it came missing the window cover it shows. Hopefully, they’ll send it to me after the fact.

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  • 4 out of 5 stars

    Great Crate for travel etc...but

    By on

    This is a great portable crate. But it's not for dogs who are not happy in a crate, the mesh/screen material is no match for a dog who wishes to escape.

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  • 4 out of 5 stars

    Nice crate--bigger than you think!

    By on

    I bought this crate so that my two cats could travel together in my car. One of them is a "stress eliminator," and I thought being with her "sister" might help her stay calm. Even though the two cats aren't biological siblings, they are very close, so being together while travelling does seem to help everyone feel safe. This crate is surprisingly large, even though I checked the measurements and thought I knew what I was getting. It's a little awkward to carry with 2 cats inside, and that's the only reason I'm giving it 4 stars instead of 5. It's like a really nice tent for animals!

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  • 4 out of 5 stars

    Nite nite crate

    By on

    Our four month male yellow lab sleeps in this with no complaints. It’s in our room so he’s happily able to see us from any direction We’re happy he is safe while we sleep. Helps with house training, too, Just don’t leave the zippers front and center. Smartie Reilly is able to tap it open. Portable so... have dog will travel. I do recommend an additional floor pad, however.

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  • 4 out of 5 stars

    High hopes

    By on

    I had high hopes for this crate. I love how easy it is to put up and break down. But the mesh and zipper on the front panel barely made it a week. I am trying to fix it and make it usable again because I really do love the design, just wish it would have been a bit more durable for the price.

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  • 4 out of 5 stars

    Happy Chihuahuas​' travel​ crate

    By on

    My 2 Chi's are traveling happy on our trip back North. They are very comfortable & can come up & sit with us in the front seat when they want as we leave the side zipper compartment unzipped & rolled up for this reason. Love it

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  • 4 out of 5 stars

    Love it

    By on

    This is the 4th Pet Gear soft crate we have purchased! Looking at all the other soft crates out there (at dog shows) this one is the best! The only thing I would like better is to have a choice of colors in each size... we now have 3 of the red... my daughter wanted a blue crate to match all of her horse's tack. But had to settle for red...

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  • 4 out of 5 stars

    Nice Travel Crate

    By on Top 500 Contributor

    This is a nice crate for training classes and traveling. Easy up and down. Everything unfolds in one piece, no parts to put together when setting up. I purchased the Large crate for my 40 lb lab mix. She has plenty of room and a little extra to spare. I probably could have gotten away with the Medium size one, but wanted the extra room for comfort. I definitely DO NOT RECOMMEND FOR PUPPIES who have not previously been crate trained. The only negative I can say on this, is that the front has kind of bowed out where the zipper attaches to the fabric. It has not broken, just a little imperfection which I find to be a tiny bit unpleasing to the eye.

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