Customer Reviews

89 Reviews 89 Reviews 3 out of 5 Stars

62% Recommend

62% of reviewersrecommend this product

3 / 5

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Pet Zone Smart Scoop Automatic Cat Litter Box

Pet Zone Smart Scoop Automatic Cat Litter Box

  • Most Helpful Positive Review

    Read All 47 Positive Reviews

    Simple and Efficient

    By Lroy on Jun 17, 2019

    There really isn't much to criticize with this cat box. After assembly, fill litter to a certain level, plug it in and clean the dump box every 1-2 weeks. After not cleaning for one week, the dump box wasn't even 50% full. This has really simplified my life!

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  • Most Helpful Critical Review

    Read All 42 Critical Reviews

    Broken after barely 5 months

    By Lucy on Jun 20, 2019

    I’ve had this for right had 5 months and it’s completely dead - the motor is gone. It started to randomly turn itself off about 2 weeks ago and today it finally gave up the ghost. I used FreshStep lightweight litter in it the entire time. Even when it was new it was still only so-so of a product. The I’ve had this for right had 5 months and it’s completely dead - the motor is gone. It started to randomly turn itself off about 2 weeks ago and today it finally gave up the ghost. I used FreshStep lightweight litter in it the entire time. Even when it was new it was still only so-so of a product. The concept is great but the execution is bad. The sides are much too high and the cat that lives at my house has arthritis which makes it very hard for her to get in and out of; this also means litter is still scattered everywhere even with the high walls. The unit itself is massive and takes up valuable real estate in my small home. And finally, it doesn’t handle cleanup very well. It would rake over any urine that had soaked through to the bottom leaving me still scooping out the box on the regular. I had high hopes for this as I hate cleaning out the litter box and it would have saved me a bundle on cat sitting fees with how much I travel. … more

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22 Reviews

Showing 11-20 of 22 Reviews

  • 4 out of 5 stars

    Auto scoop

    By on

    I was impress by the size of litter box it's self. Easy to assemble. The motor with scoop would go to the end and scoop 4-5 times then go back to start position with the red light on indicating an error. I emailed the company from their website asking for advise. They responded within 24 hours, they asked for a copy of the purchase order and my address to send me a new motor. VERY impressed.

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  • 4 out of 5 stars

    Love this Pet Zone

    By on

    I have had this Pet Zone machine for a few years now, and now I have 2 in operation alongside one manual box. I have found that using Dr Elsey's "ULTRA" litter works best with the machine. There is less sticking and the lumps stay in one piece, allowing the machine to do its job easier. I do fill it to about 2" with the cat litter. I have 3 cats so I empty the machine every other day. I give it 4 stars because with this type of litter, it does a good job of scooping and emptying into the storage box. You still have to do some housekeeping maintenance such as scraping sometimes little bits on the surface of the bin, not much but I don't mind doing that whenever I have to empty the solid waste I have had this Pet Zone machine for a few years now, and now I have 2 in operation alongside one manual box. I have found that using Dr Elsey's "ULTRA" litter works best with the machine. There is less sticking and the lumps stay in one piece, allowing the machine to do its job easier. I do fill it to about 2" with the cat litter. I have 3 cats so I empty the machine every other day. I give it 4 stars because with this type of litter, it does a good job of scooping and emptying into the storage box. You still have to do some housekeeping maintenance such as scraping sometimes little bits on the surface of the bin, not much but I don't mind doing that whenever I have to empty the solid waste bin. Plus I will even out the litter in the bin also. My cats tend to kick the litter to one side, but with Dr Elsey's ULTRA litter it enables the machine to still do it's job. I'm totally satisfied with it otherwise. If the red light is blinking, clear the obstruction and just press the on/off button to restart it. I have also used other brands such as "Littermaid", and this one is far superior. I really like this machine. Wish that it had a cover and that they still made the bags to cover the waste bin. Now I just recycle the ones we get at the supermarket. … more

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  • 4 out of 5 stars

    Nice product

    By on

    I really enjoy just changing the bag. I have only one issue that's when my cat pees by the scooper it clogs at times but otherwise it's great. It's also not very loud either !

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  • 4 out of 5 stars

    I've had it for 2 weeks and like it

    By on

    I have had it for 2 weeks with little problem. I especially like that you can use a plastic grocery bag to cover the collection box and easily lift it out to transfer to the garbage can. No need to buy plastic collection boxes. I've had no smell from the collecting litter. I wish the box would hold more litter at a time. I have to add more often than expected. I overfilled it once and the motor stopped until I removed some. Lightweight litter is tracked around easily. I'm switching to plain clumping litter.

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  • 4 out of 5 stars

    Automatic litter box

    By on

    I had purchased this litter box about a month ago. The first thing I noticed was how quiet it was, which was a concern of mine. At this point, I am still trying to find the best litter to use with it (trial & error). Granted the rake doesn't get down to the bottom to clean up what sinks down (cat litter issues) & it doesn't get along the edges, but it does the job, though the tines could be closer together. My youngest likes it cause he doesn't have to scoop it, lol. It is a little big, but great for my Maine Coon. Overall, I am satisfied with it and I am looking at ordering 1 more.

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  • 4 out of 5 stars

    Better than last box

    By on

    Better than last one I had purchased. But, I am still Iscooping every other day as it seems to leave clumps near end of box. Good thing is my cats are not scared of this box as it is not too loud (like previous one)

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  • 4 out of 5 stars

    Good so far but tines are too wide apart

    By on

    Heard lots of reviews about the motor breaking after a year but I've only had it for a couple of weeks and it seems fine. Occasionally the motor will labor and try to reverse if there's too much litter up front. Tines could be spaced closer because there are small crumby remnants that don't get raked out. So far, it saves me a lot of time, litter, and the house smells better.

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  • 4 out of 5 stars

    Great Purchase!!!!!!!!!!!

    By on

    Bought this litter box in Oct. 2017 and am loving it. My cats like it too! They adjusted to it, from old style litter box, in no time. Now we've witnessed them waiting in line to use it even though we still have a backup "old Style" litter box.

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  • 4 out of 5 stars

    Much better than the "other" brand

    By on

    I bought this one to replace the better known brand of automatic litter box. The motor on this is quitter and it doesn't error nearly as much. Additionally, the litter doesn't fall through cracks like the other one. It still isn't perfect. Occasionally it can't handle the large clumps my cats leave, the receptacle could be bigger and the rake doesn't get what sticks to the bottom but it is a marked improvement over the other brand that we tried. A good solution if not a perfect one.

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  • 4 out of 5 stars

    SAVES THE OLD TYPE CLEANING

    By on

    I am handicapped and cleaning litter was taking its toll on me, just with the bending and kneeling. This particular unit isn't a "cure-all" to old litter boxes. You still have to help it along by scooping up the big pee clumps yourself, oftentimes TOO often. I'd give it a 7 on a 1 to 10. Plus, the clumps on the sides don't get removed without a lot of "retries". For the money, it's fine. I've had it a week.

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